Skip to main content

Jim Butler Kia

(2,356 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (636) 484-8040 (636) 484-8040
Used (636) 238-4763 (636) 238-4763
Service (636) 238-3906 (636) 238-3906

Reviews

(2,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Butler Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

The car broke down within 7 days of owning.

The car broke down within 7 days of owning. I had to pay for the tow and they said I need to put it on my insurance. Insurance said the dealer needed to cover it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

He got my car in on time.

He got my car in on time.was he was very friendly,kind,and lovingly person.i loved he service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly prompt service.

Friendly prompt service. The car wash was not working so they gave me a coupon to use at Club car wash. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

He kept me updated the whole time.

He kept me updated the whole time. My service was super quick, even with the extend of my dent. Very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Car was in for diagnostics.

Car was in for diagnostics. No issues found and no charge made to me which I did not expect and very much appreciated. Communication was good throughout.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The car I bought need so.

The car I bought need so.e things fixed. They fixed it,but for short time.making that noise again. So frustrating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent experience.

Excellent experience. Helpful service team. Had a small electronics issue when we picked it up, and they took care of it immediately. I appreciate them and their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales staff were friendly, knowledgeable and helpful.

Sales staff were friendly, knowledgeable and helpful. Our salesperson went out of his way to locate the vehicle we really wanted instead of trying to push us into something on the lot that we did not like as much. Highly Recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keith and the team at Jim Butler Kia service always does

Keith and the team at Jim Butler Kia service always does a great job maintaining our vehicles!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Department is wonderful to work with.

Service Department is wonderful to work with. Keith always keeps me up to date on work being completed and any recommended activities to schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.