Reviews
The car broke down within 7 days of owning.
The car broke down within 7 days of owning. I had to pay for the tow and they said I need to put it on my insurance. Insurance said the dealer needed to cover it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
He got my car in on time.
He got my car in on time.was he was very friendly,kind,and lovingly person.i loved he service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly prompt service.
Friendly prompt service. The car wash was not working so they gave me a coupon to use at Club car wash. Thanks!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
He kept me updated the whole time.
He kept me updated the whole time. My service was super quick, even with the extend of my dent. Very good experience.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car was in for diagnostics.
Car was in for diagnostics. No issues found and no charge made to me which I did not expect and very much appreciated. Communication was good throughout.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The car I bought need so.
The car I bought need so.e things fixed. They fixed it,but for short time.making that noise again. So frustrating
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent experience.
Excellent experience. Helpful service team. Had a small electronics issue when we picked it up, and they took care of it immediately. I appreciate them and their service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales staff were friendly, knowledgeable and helpful.
Sales staff were friendly, knowledgeable and helpful. Our salesperson went out of his way to locate the vehicle we really wanted instead of trying to push us into something on the lot that we did not like as much. Highly Recommend!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith and the team at Jim Butler Kia service always does
Keith and the team at Jim Butler Kia service always does a great job maintaining our vehicles!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Department is wonderful to work with.
Service Department is wonderful to work with. Keith always keeps me up to date on work being completed and any recommended activities to schedule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair