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Jim Butler Kia

(2,385 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (636) 484-8040 (636) 484-8040
Used (636) 238-4763 (636) 238-4763
Service (636) 238-3906 (636) 238-3906

Reviews

(2,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Butler Kia from DealerRater.

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very professional and helpful.

very professional and helpful. timely based service. definitely worth going and worth every penny spent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My life is anything but linear.

My life is anything but linear..I have interacted with Jonathan in the past and he has been not only friendly but fits me in when he can. This week I was farm sitting and called on Monday because the next day we were having a 3 day Snowmageddon. Jonathan, first of all,allayed my fears that the that the wheel well liner could cause me to have an accident. They did a temporary fix til the new part comes in, rotated the tires and did an oil change.. They also told me that soon I I would need new rear brakes & an air filter. As a single woman " of a certain age" whose skills lie in places other than automotive diagnostics , I appreciate this more than you know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Rodger and scott were both knowledgeable and great to

Rodger and scott were both knowledgeable and great to work with! Made my first car buying process smooth and enjoyable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeremy and Scott were thorough and efficient.

Jeremy and Scott were thorough and efficient. The e tire process from introductions to drive off was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Past 12 years I've had my car serviced with Jim Butler

Past 12 years I've had my car serviced with Jim Butler Kia and Keith.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The experience was very customer first.

The experience was very customer first. I can always appreciate spending money where I know my feelings and thoughts matter!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, customer focused, knowledgeable staff and

Great service, customer focused, knowledgeable staff and service department second to none!! Definitely a superior dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was satisfied with my purchase until it was delivered.

I was satisfied with my purchase until it was delivered. I paid over book because the car had some issues to repair and I agree with the policy of fixing the car if issues are known. Since we live 2 hours away we left the car for repairs and the car was to be delivered after repairs were completed. I have no idea how the car left the dealership sounding the way it is. It now whines and the faster you go the louder it gets. I relayed the information to Jean which now my option is to find some time I can come back and have the car checked out. I understand there really isn't anything else than can be done, I work everyday and since the service department isn't open on Saturday, I'm going to have to take off work. The repairs may not have warranted it to be driven to check it but for the drivers to drive the car for 2 hrs and not think that the noise it normal but again not their job. It will always come back to me having to be inconvenienced. Rant over

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought vehicle site unseen, which is a risk.

Bought vehicle site unseen, which is a risk. Vehicle met my expectations upon delivery. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quickly in and out.

Quickly in and out. Very friendly staff and clean waiting area. Jonathan explained everything that was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.