Reviews
great experience.
great experience. salesman was very kind and was very patient with me. Finance manager worked to get me a great deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The whole crew at Jim Butler performed extremely well for
The whole crew at Jim Butler performed extremely well for us in getting our new Kia Carnival. From our salesperson yo the delightful credit manager we couldn’t be happier!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maintenance appointment was scheduled and when I arrived
Maintenance appointment was scheduled and when I arrived I was greeted promptly, discussed what I was there for and they took the car back and I was out and on my way in 1 -1/2 hrs as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith is always excellent in service.
Keith is always excellent in service. I have been coming to Butler for years because of Keith
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Comfortable atmosphere and friendly, professional staff.
Comfortable atmosphere and friendly, professional staff. Timely service and washed the car when it was done.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience at this dealership!
We had a great experience at this dealership! They were very nice, patient and made the whole process easy! The place was clean and we felt at ease!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cheryl works hard to get you what you need.
Cheryl works hard to get you what you need. Process was simple and we were out the door quick once we settled on the vehicle and payment structure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our biggest issue was the lack of communication on the
Our biggest issue was the lack of communication on the fact that our vehicle was sent to the outlet store for repairs. We were under the impression Jimmy Butler was going to repair it at their store. Otherwise the process was great with the sales rep and our financial officer.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
I was very pleased with the whole process of buying my
I was very pleased with the whole process of buying my Nissan from Rodger Harman at Jim Butler KIA. My daughter and I were treated very well and the whole process was wonderful. My credit has taken some very bad hits, starting with the death of my husband at only 46. I have been trying very hard to rebuild it in the past several months and I wasn't sure if I could even get a car. Rodger and Mary Williams, Finance Manager, worked to make it happen!!! I was very happy with the whole process and I am very pleased with my Nissan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have always received great customer service at the Jim
I have always received great customer service at the Jim Butler Kia service department. I was greeted promptly. Jonathan did a great job explaining what they did to my car and also checked to see if I had any that needed to be done coming up.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair