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Best Buying Experience!
Debbie Osgood was the best sales person I have had. She made the process seamless and efficient. She knew my budget and stuck to it.
Hi Anni, At Gullo Mazda we thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Debbie was able to make this possible for you. Thank you for choosing Gullo Mazda and we hope to continue to assist with all of your future automotive needs.
We bought our daughter a new 2020, the buying experience was excellent! But now we’re getting oil changes and the price is double the highest in the market, that’s very disappointing to someone like us who want to be loyal.
Bill, I'm sorry that you were disappointed by your recent experience at our dealership. We want to provide every customer with excellent service. Please reach out to me so I can discuss this with you further. Thank you, Paula Box Customer Relations 936-442-4318
This was by far the easiest purchased we have ever made. There was no pressure whatsoever and our salesperson Logan was super informative and after talking on the phone with her we were not disappointed . Andrew was our financing agent and there were no surprises. He got us a very good deal on interest rates and a nice monthly payment .
Hi Joe, thanks for the five-star review! We're glad to hear Logan, Andrew, and our team has given you a positive experience. It was a pleasure working with you. We hope to serve you again in the future.
Great service - oil change and tire rotation
The service technician kept me informed via real-time video during the multipoint inspection task and recommended service if an item required was out of spec. This is definitely a thumbs up, the first that I had seen at any dealership.
Thank you for your review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
Searching for a certain used car
I live in the northeast Texas area near Tyler and had been looking all over East Texas and Dallas Ft. Worth and Houston for a certain Mini Cooper S. A car finally popped up that met all my requirements at Gullo Mazda in Conroe, Tx approximately a 270 mile round trip drive for us. Obviously you have to make sure it is going to be worth the drive to go that far to check out a car. I did an online request for info and and got an immediate response from Debbie Osgood with all the pertinent details on the car. Since I collect and restore cars I Had a ton of questions on the actual condition beyond the great photo's on the website. Debbie was very attentive and followed thru on every one of my crazy requests for extra photos showing any blemishes she could find to any mechanical faults. She arranged to have one of the service mechanics go out and drive car; putting it thru all of it's paces. The mechanic called me me back with his unbiased findings. Debbie greeted us and presented the car which looked like new. I was beyond what was shown in the pictures. A real pleasant surprise. The test drive went perfect and then Debbie had arranged for the service department (per my prior request) to put the car on the lift so I could examine all of the under-carriage for any damage, etc. In any event, this buying experience dealing with a professional sales person was really refreshing. Debbie's quick response, clear communication skills and follow through were fantastic. And most importantly the vehicle was even better than described Thanks again for everything to Debbie and Gullo Mazda. Kirby and Carol
Kirby and Carol, Thank you for taking the time to share your excellent experience with Gullo Mazda. We appreciate you mentioning Debbie and her exceptional customer service skills. We are thrilled to hear our team was able to make this an excellent car buying experience for you. Please come back and see us anytime.
From the minute I walked in the door I was greeted by Debbie Osgood and treated royally. I told her what car I was interested in and it was brought around for a test drive. Upon deciding to buy the car I had a few concerns which Debbie addressed immediately to my satisfaction. There was no having to wait until she checked with someone else for approval. Debbie then introduced me to Andrew Gibson in finance and he was very helpful guiding me thru the warranty policies so i could pick the best one for me. Andrew also saved me $613.00 by informing me I could cancel the warranty on my old car. That was definately found money as I had no idea that could be done. When my license came in the service department installed a display frame for the front license plate which was not there for some reason. I love all the departments at Gullo Mazda and I'm looking forward to a long relationship with them.
Thank you for taking the time to share your experience with us. We are delighted to know that you had a great experience working with our Sales Department. Enjoy your new ride!
DEBBIE OSGOOD — Phenomenal Service!!!!
Debbie, for the second time and second vehicle purchase from her, provides the best possible service one can receive in the car buying process. She listens to you and provides what you need. She made it a great experience both times I’ve purchased cars from her. First, it was a Mazda 3, and now I have a CX-5. Love it! Love the service and dealership! Debbie is my dealer for life. I’ll see her in the future for my next purchase.
Thank you for the amazing review, Shanette. We will be sure to thank Debbie for providing you with excellent service. We look forward to working with you again.
I highly recommend Debbie Osgood.
Debbie was very professional and friendly and we really enjoyed buying our Mazda from her. The process took less than one hour. We will definitely go back to her in the future.
Thanks for the excellent review, Haia! Congratulations on your new Mazda!
Certified Pre Owned
Debbie is great, I saw the car I wanted online and she helped me at the dealer. Excellent service, she explained every detail of the buying process. Credit department (can't remember the name) was also amazing and easy to deal with. Definitely will buy again at this dealer.
Thank you for the positive review! We are happy to hear Debbie was able to help you find a great vehicle and was able to make your overall experience at our dealership excellent. If you ever need help with your new ride, feel free to give us a call!
Gullo Mazda took good care of fixing my car today. The service was fast, the staff was professional and courteous, the cost was fair. In all fairness I just wanted to update the previous review I wrote.
Thank you for taking the time to leave us a great review, Michael! It was a pleasure to work with you. We hope you continue to choose us for all your automotive needs! Take care!