Reviews
Every thing went well and Laura Velasquez was
Every thing went well and Laura Velasquez was outstanding. She was professional, knowledgeable, and kept me updated with my Jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill our service advisor took care of my needs quickly.
Bill our service advisor took care of my needs quickly. Great help and kept me in the loop of all my car needs. Will definitely use this service department every season we come down to Naples
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect, As always!
Perfect, As always! This place really care about their customers. I highly recommend Naples Chrysler Dodge Jeep Ram in Naples.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent prompt service Everyone I dealt with was very
Excellent prompt service Everyone I dealt with was very professional and nice. Service was excellent and prompt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When you make an appointment, it means nothing.
When you make an appointment, it means nothing. You go to drop your vehicle off and are told they can't even look at it for a few days which usually turns into a week defeating the whole purpose of making an appointment. We've had our Jeep in here numerous times for the same issue and have picked it up running on gas fumes, completely filthy and the last time, it was parked out front wedged in between cars where we couldn't even get into it! It's a good thing there wasn't any damage on it! The techs we've dealt with have been nice as well as the Service Advisors but that's about it.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Recently had an oil change and tire rotation, it was my
Recently had an oil change and tire rotation, it was my first time to the service department and I was completely lost upon arrival not sure where to go. Other than that, no complaints. Friendly people and service took a bit long but with the amount of people dropping off cars I understand.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Anthony Dunbar was very knowledgeable and patient with
Anthony Dunbar was very knowledgeable and patient with helping me lease a car. He was easy to talk to and very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service director was fast, polite, and attentive.
Service director was fast, polite, and attentive. Service was great. Very happy with the service provided.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris and Sal were great.
Chris and Sal were great. They made things fast and simple. Would recommend to friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill is always helpful.
Bill is always helpful. Will always use him for any of my future service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair