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Naples Chrysler Dodge Jeep Ram

(4,299 reviews)
Visit Naples Chrysler Dodge Jeep Ram
Sales hours: 9:30am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:30am–7:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (239) 778-0722 (239) 778-0722
Used (239) 719-6202 (239) 719-6202
Service (239) 438-4666 (239) 438-4666

Reviews

(4,299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Chrysler Dodge Jeep Ram from DealerRater.

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Every thing went well and Laura Velasquez was

Every thing went well and Laura Velasquez was outstanding. She was professional, knowledgeable, and kept me updated with my Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bill our service advisor took care of my needs quickly.

Bill our service advisor took care of my needs quickly. Great help and kept me in the loop of all my car needs. Will definitely use this service department every season we come down to Naples

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Perfect, As always!

Perfect, As always! This place really care about their customers. I highly recommend Naples Chrysler Dodge Jeep Ram in Naples.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent prompt service Everyone I dealt with was very

Excellent prompt service Everyone I dealt with was very professional and nice. Service was excellent and prompt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When you make an appointment, it means nothing.

When you make an appointment, it means nothing. You go to drop your vehicle off and are told they can't even look at it for a few days which usually turns into a week defeating the whole purpose of making an appointment. We've had our Jeep in here numerous times for the same issue and have picked it up running on gas fumes, completely filthy and the last time, it was parked out front wedged in between cars where we couldn't even get into it! It's a good thing there wasn't any damage on it! The techs we've dealt with have been nice as well as the Service Advisors but that's about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recently had an oil change and tire rotation, it was my

Recently had an oil change and tire rotation, it was my first time to the service department and I was completely lost upon arrival not sure where to go. Other than that, no complaints. Friendly people and service took a bit long but with the amount of people dropping off cars I understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Anthony Dunbar was very knowledgeable and patient with

Anthony Dunbar was very knowledgeable and patient with helping me lease a car. He was easy to talk to and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service director was fast, polite, and attentive.

Service director was fast, polite, and attentive. Service was great. Very happy with the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris and Sal were great.

Chris and Sal were great. They made things fast and simple. Would recommend to friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bill is always helpful.

Bill is always helpful. Will always use him for any of my future service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.