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Naples Chrysler Dodge Jeep Ram

(4,204 reviews)
Visit Naples Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:30am–7:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (239) 778-0722 (239) 778-0722
Used (239) 719-6202 (239) 719-6202
Service (239) 438-4666 (239) 438-4666

Reviews

(4,204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Chrysler Dodge Jeep Ram from DealerRater.

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Professional sales and service team.

Professional sales and service team. Will make sure your taken care of every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very organized and accommodating on service Nice

Very organized and accommodating on service Nice waiting area and rental cars on site if needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly staff, fit me in with short notice on my

Friendly staff, fit me in with short notice on my handicap van. Fixed the problem with my key farb, by taking a part off another spare farm. Fixed it with minium charge $120. Great job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jeep was finished very quickly and service department did

Jeep was finished very quickly and service department did well at providing a loaner car and keeping me up to date with status of repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

If there was a "No star category that would be my vote.

If there was a "No star category that would be my vote. As usual your service department failed. I only came to the dealership because I thought they could plug in my Chrysler 300 to your diagnostic equipment to detect electronic problems. Boy was I wrong. You wanted to change spark plugs and a sensor for "about $3200-3300 dollars". No thanks. I wanted a certified mechanic but got a clueless parts changer. I ended up getting an oil change, tire rotation, and excuses for ONLY $274.77. Never again. the attitude of your people in the Service department is that of, "Oh well. That's just the way it is".

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Jeep wash was terrible .

The Jeep wash was terrible . My only complaint. The rest of the service no complaints

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Still waiting for a part to replace on my Jeep.

Still waiting for a part to replace on my Jeep. 3 weeks so far. Unbelievable

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had an excellent service experience at Naples Jeep!

I had an excellent service experience at Naples Jeep! I sat and waited during my service appointment and it took a shorter time than originally planned. They made sure all my service was completed and answered all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service and great to deal with They paid

Great customer service and great to deal with They paid attention to our needs and limitations. Accommodating is the best word to describe our experience. It wasn't unexpected. This is the 3rd vehicle we have purchased from this dealership. We are loyal customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Chris at Naples dodge was very courteous and helpful with

Chris at Naples dodge was very courteous and helpful with my new purchase. I am a very satisfied customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.