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Naples Chrysler Dodge Jeep Ram

(4,203 reviews)
Visit Naples Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:30am–7:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (239) 778-0722 (239) 778-0722
Used (239) 719-6202 (239) 719-6202
Service (239) 438-4666 (239) 438-4666

Reviews

(4,203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Chrysler Dodge Jeep Ram from DealerRater.

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Scheduled service appt online two weeks in advance.

Scheduled service appt online two weeks in advance. Arrived to find out I would have to leave the car for 24-48 hrs before they could even look at it. Service tech (Mike Sullivan) was unfriendly - no welcome or apology for the situation. He acted annoyed that I had brought my car in and literally said "We're very busy." They should not schedule appts they cannot do and employees need some customer service training. Guess where I WON'T be car shopping in the future.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service from Phil Muzi.

Great service from Phil Muzi. He consistently advised me of the progress of my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership made sure to keep customer's interest first.

Dealership made sure to keep customer's interest first. I feel confident bringing my truck in for maintenance and upgrades.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always good service.

Always good service. Pleasant staff. We are very satisfied with this dealer. Will continue to use them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John from Long Island was great to work with, made the

John from Long Island was great to work with, made the process easy and enhanced my experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been shopping for a red 2022 Jeep Compass Limited

I have been shopping for a red 2022 Jeep Compass Limited for several months in Central Florida. At Naples Jeep, I bought exactly what I was looking for. Great customer service, everybody is very professional. Salesman John Vasquez was excellent and very responsive. Vasquez made the whole process smooth and hassle free. When I arrived at the dealership, Vasquez had the car sparkling inside and out. I was in and out in couple hours. I would recommend anyone needing to get a new car to go see Vasquez at the Naples Jeep dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jesse and Erik were professional and helpful, they made

Jesse and Erik were professional and helpful, they made the car buying fun and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Very helpful and easy to work with. I would highly recommend to anyone purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and friendly staff car was serviced and

Great experience and friendly staff car was serviced and ready when I was told it would.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good system, but could be improved by scheduling

Good system, but could be improved by scheduling appointments in advance rather than arriving at 6:30 am and waiting in line.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.