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Naples Chrysler Dodge Jeep Ram

(4,348 reviews)
Visit Naples Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:30am–7:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (239) 778-0722 (239) 778-0722
Used (239) 719-6202 (239) 719-6202
Service (239) 438-4666 (239) 438-4666

Reviews

(4,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Chrysler Dodge Jeep Ram from DealerRater.

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Wasn't planning to purchase a vehicle right away.

Wasn't planning to purchase a vehicle right away. Was just looking and weighing my options. Josh and your staff are very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My service advisor was amazing.

My service advisor was amazing. He talked me through every step of my service and made sure that the wait was not too long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cory Lockman was the best salesperson and sales

Cory Lockman was the best salesperson and sales experience we have ever had at a dealership! I’ve bought dozens of trucks and vans over the years, and bar none this was the most honest, transparent and pleasant experience in a truck purchase to date! TEN STARS!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with staff .

Great experience with staff . Problem is multiple parts orders it’s warrantee work . But going on my 4th trip in for air ride

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This high-demand business always manages to take care of

This high-demand business always manages to take care of my cars' needs. Their phone communication system needs to be more accessible / more person-to-person. Their people are great--if you can reach them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jaime was incredible!

Jaime was incredible! He went above and beyond to make sure I was heard and serviced 100%. I could not have asked for a better customer service rep to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They had my car for 10 days to change a battery.

They had my car for 10 days to change a battery. Unacceptable and no loaner car unless you pay $40 a day for a rental car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best team to deal with service department is awesome and

Best team to deal with service department is awesome and fixed my vehicle fast and on the first try . Service manager and writer and forman all we’re amazing and so helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I was very pleased with the 15000 mike service on my

I was very pleased with the 15000 mike service on my Wrangler. The staff is always professional and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was slow but Brian was amazing to work with!

Service was slow but Brian was amazing to work with! He was very knowledgable and kept me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.