Reviews
Knowledgeable dealer who knew exactly what my wife and I
Knowledgeable dealer who knew exactly what my wife and I were looking for in a car.
Knowledgeable dealer who knew exactly what my wife and I
Knowledgeable dealer who knew exactly what my wife and I were looking for in a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience at Lou Bachrodt Chevrolet - Coconut Creek. We're glad our team could help find the right car for you and your wife.
Last year I bought a car from Nelson and was so impressed
Last year I bought a car from Nelson and was so impressed that this year I returned and bought another vehicle from Nelson. The entire staff bent over backwards to help our situation which was complicated but assured us we would leave with a brand-new car, and we did. Couldn't be happier
Last year I bought a car from Nelson and was so impressed
Last year I bought a car from Nelson and was so impressed that this year I returned and bought another vehicle from Nelson. The entire staff bent over backwards to help our situation which was complicated but assured us we would leave with a brand-new car, and we did. Couldn't be happier
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek again. We're glad our team could assist with finding another new car that meets your needs. We appreciate your kind words about our service.
It was a pleasure to work with Nelson and the Lou
It was a pleasure to work with Nelson and the Lou Bachrodt team. We had a payment in mind and they made it happen. Kudos to the dealership team and I would definitely drive an hour down again to use their services.
It was a pleasure to work with Nelson and the Lou
It was a pleasure to work with Nelson and the Lou Bachrodt team. We had a payment in mind and they made it happen. Kudos to the dealership team and I would definitely drive an hour down again to use their services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Lou Bachrodt Chevrolet - Coconut Creek. We’re glad we could meet your needs and appreciate the kind words. Safe travels, and we look forward to seeing you again!
Our salesman was terrific, explained everything.
Our salesman was terrific, explained everything. Great to work with. Would definitely refer and go bavk again if needed to buy another vehicle
Our salesman was terrific, explained everything.
Our salesman was terrific, explained everything. Great to work with. Would definitely refer and go bavk again if needed to buy another vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team at Lou Bachrodt Chevrolet - Coconut Creek. Thank you for considering us again for future purchases.
Matt was only person that was doing his job the way he’s
Matt was only person that was doing his job the way he’s suppose to. And I apologize I don’t remember his name but the finance guy was amazing as well really connected to us and talked soccer.
Matt was only person that was doing his job the way he’s
Matt was only person that was doing his job the way he’s suppose to. And I apologize I don’t remember his name but the finance guy was amazing as well really connected to us and talked soccer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
As much as I would love to give them a 5 star review, I
As much as I would love to give them a 5 star review, I simply cannot. My sales person and everybody there were certainly nice. The vehicle I chose, a 2023 Jeep Gladiator, was every bit as nice as advertised which was at a seemingly great price. The loss of 3 stars comes from the $3000 total xx they added on to the price once we got down to brass tacks. I saw on the website the $1299 "Pre-Delivery Prep Fee" and the $299 Document fee. So I was expecting that and even agree with paying it. But frankly, the over 10% additional cost ticked me off. I thought long and hard about not buying it at all at that point. I probably should have walked out. However, I had a buddy of mine with me whom I trust when it comes to cars and he said I would probably not find a cleaner Gladiator anywhere. And even though I went through with the deal, part of me wishes I didn't simply because of their deceptive pricing practices. I don't want to leave a 1-star review because it's not like the dealership was a total dump and the people were certainly nice while reaching into my wallet. Keep this in mind when buying from them. They are not total xxxxxxxx but pretty close in my book.
As much as I would love to give them a 5 star review, I
As much as I would love to give them a 5 star review, I simply cannot. My sales person and everybody there were certainly nice. The vehicle I chose, a 2023 Jeep Gladiator, was every bit as nice as advertised which was at a seemingly great price. The loss of 3 stars comes from the $3000 total xx they added on to the price once we got down to brass tacks. I saw on the website the $1299 "Pre-Delivery Prep Fee" and the $299 Document fee. So I was expecting that and even agree with paying it. But frankly, the over 10% additional cost ticked me off. I thought long and hard about not buying it at all at that point. I probably should have walked out. However, I had a buddy of mine with me whom I trust when it comes to cars and he said I would probably not find a cleaner Gladiator anywhere. And even though I went through with the deal, part of me wishes I didn't simply because of their deceptive pricing practices. I don't want to leave a 1-star review because it's not like the dealership was a total dump and the people were certainly nice while reaching into my wallet. Keep this in mind when buying from them. They are not total xxxxxxxx but pretty close in my book.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Sales Manager at 954-247-3000 when you have a chance. Thank you, and we look forward to hearing from you.
Nelson was great to work with, made the process easy with
Nelson was great to work with, made the process easy with no pressure. He understood the goal and worked with me to get there. Will refer anyone looking to buy a Chevrolet to Nelson.
Nelson was great to work with, made the process easy with
Nelson was great to work with, made the process easy with no pressure. He understood the goal and worked with me to get there. Will refer anyone looking to buy a Chevrolet to Nelson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our team made the process easy for you. Thank you for considering Lou Bachrodt Chevrolet - Coconut Creek, and we appreciate your recommendation.
People here is very helpful and friendly and most
People here is very helpful and friendly and most reliable and likeable customer service an excellent service ever
People here is very helpful and friendly and most
People here is very helpful and friendly and most reliable and likeable customer service an excellent service ever
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're very pleased to hear about your positive experience with our team at Lou Bachrodt Chevrolet - Coconut Creek. Thank you for sharing your thoughts.
nelson and elan were great thank you guys you were very
nelson and elan were great thank you guys you were very helpful I will recommend to my family and be back in the future
nelson and elan were great thank you guys you were very
nelson and elan were great thank you guys you were very helpful I will recommend to my family and be back in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department quality of service and
The service department quality of service and communication has been going downhill for years now.
The service department quality of service and
The service department quality of service and communication has been going downhill for years now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bran, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager at 954-247-3000 to discuss your concerns, as your satisfaction is of utmost importance to us.