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2023 state dealer award
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2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(2,323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brandon Dodge from DealerRater.

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Ask for Amy Krutsinger!

Ask for Amy Krutsinger! She went above and beyond to put me in my dream vehicle!!! She treated me and my family like we were family; she was very personable, welcoming and checked in on us even after the purchase.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Dodge Ram Broadway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent service Amy from finance went above and beyond

Excellent service Amy from finance went above and beyond to make it a refreshing w

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The dealership presented a pristine environment, and all

The dealership presented a pristine environment, and all staff members exuded friendliness. My interaction with Scott and Robert was particularly pleasant; they were not only amiable but also displayed professionalism and extensive knowledge. The entire transaction proceeded swiftly and effortlessly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

been working with hal turly for years hes great and auto

been working with hal turly for years hes great and auto nation is great place to do buisness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Easy and seamless buying experience.

Easy and seamless buying experience. This is one of the best places to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

IThe staff were friendly, but pushy and easy to deal

IThe staff were friendly, but pushy and easy to deal with. For the most part it was a pleasant experience. My only frustration was that I found the truck I ended up purchasing on their website listed at the "Autonation Price", I called and confirmed availability and price. Then after I arrived and test drive the truck, the price they brought to the table was $3,100 more than the advertised price. I was told someone made a mistake. It's not my fault someone "made a mistake" and they should've honored the advertised price which was also confirmedto me before I went to the dealership. It seemed a bit unethical as I'd they were trying to get customers in with a great deal then switch one you were at the dealership. I negotiated a thousand dollars of that price but it was still $2,000 more than their advertised price. I was frustrated, but in the end purchased the truck and the staff were very nice to deal with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (720) 842-7793.

Consumer response

I meant to say that the staff were friendly, NOT pushy and easy to deal with. They were not pushy at all. I don't know how to edit my review!

The staff was all kind and knowledgeable.

The staff was all kind and knowledgeable. The made me and my girlfriend feel like friends of the family. They were not pushy at all and worked well with us even getting us some extra discounts. Very great team!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Real pleasant experience, greeted timely and

Real pleasant experience, greeted timely and professionally. They jumped on a mandatory recall issue right away, and I was in and out in just a few minutes.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This issue has been probably a seven month long ordeal, I

This issue has been probably a seven month long ordeal, I have an exhaust manifold leak. I scheduled my truck to be looked at around 58k miles for a ticking noise. When I arrived they said that this was only for an oil change which I just had about 1,000 miles ago. I would have to schedule another appointment to have this looked it and they would need the truck for a couple days. Of course the appointment is months out, so I bring it back in at 64k miles now its out of warranty. They don't have the parts and call me later to say come get the truck this is after I was told to rent a car for three days. October 23 they receive the parts after a few months on order, I make the appointment to get my truck back in for today December 11th at 9:00 AM. On December 10th I get a text hat says "your requested appointment for your 2019 Ram 1500 on 12/11/2023 at 09:00 at Autonation Dodge Ram Broadway has not been confirmed by the dealership. Please call the dealership to confirm the appointment." So I start calling about 7:45 AM to ask what's going on, I talk to a lady and she says there's nothing for you on the books and transfers me to someone else. I leave a message. I continue to call about every 30 minutes. Finally at 10:30 AM i talk to someone in service and he says you had an appointment at 9:00 and now its 10:30. I tell him about the text and he says we aren't open on Sundays and it didn't come from us. I said I have a text chain of this entire deal for months now and its from you guys. He then starts telling me they new nothing about this and nothing will be covered by warranty. This dealership is totally untrustworthy!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (720) 842-7793. We hope to hear from you.

Consumer response

I have attempted to call numerous times, can never speak to the General Manager. I have left countless messages, the only person that has talked to me is Danny Madigan who was going to talk to someone and help make this right. I have called and left another message for him about a week ago and still no call back.

AMY AND SCOTTY MADE THIS THE EASIEST PURCHASE I HAVE MADE

AMY AND SCOTTY MADE THIS THE EASIEST PURCHASE I HAVE MADE IN YEARS. VERY KNOWLEGEABLE ,HELPFUL AND CONSIDERATE PEOPLE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!