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Leith GMC

(296 reviews)

Reviews

(296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith GMC from DealerRater.

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Service is Excellent Everytime

Service is always great! I have been bringing my vehicles there for service for over 30 years and it is always a pleasurable experience. I wouldn't go anywhere else to get my cars fixed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Was in and out smoothly. They were very accommodating to my schedule. No pressure to do additional work, just good suggestions for future needed service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Content

Scheduling was easy and scheduled maintenance was done thoroughly and effectively. Friendly Service Manager, thank you Mr. Crudup. See ya'll for the next scheduled maintenance soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car Service

Brought my car in for an oil change and rotate/balance tires. Very easy to make an appt. Appreciate the reminder text. And really liked the video the mechanic took me under the car and talking about everything, describing that e erything is good and about how long before I’d need to take care of brakes/tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Replacement Tire

Outstanding service and the manager kept me informed of the progress. Service area was very clean and everyone who worked in the area was friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buick service was excellent!

Service scheduled online and arrived at dealership and service was completed as requested! Always courteous staff and professional! Waiting area was clean and neat! Free coffee offered to customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exceptional service

The service department took very good care of my car, which makes me feel safe driving it on the road. They help me keep it maintained in excellent condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Poor customer service, inflated price

I had an appointment and was there first, other people arrived , 5 actually and all were completed and left before he. Took 2.5 hours and had been told it was one hour. Told them I was going to be late for work, which I was. I did not feel they really cared and it was a simple oil change and tire rotation. And to top it off they charged me 199.00

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2011 Buick Lacrosse

Excellent service as always! Video explanation is a great service feature. The work is comprehensive and preformed in an appropriate amount of time. This is our choice for our vehicle care!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I am always in and out at Leith in Wendell within an hour. Everyone is friendly, courteous and I've never had any problems. Ryan, Brandy and Travis have been great to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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