Reviews
Write a reviewI purchased a vehicle from here.
I purchased a vehicle from here. And at first it was the easiest car buying experience I've had. But after a week and transportation company still had my car i reached out to Clay Brezinski the sales person. He said he'd call me right back. Street 5 days of no work I sent a text only to be ignored. So, I called Todd Patrick, his sake manager, well he neve called me back either. When the car showed up a week later and had more miles then was told to me. I couldn't get any answers. I will try again today, if that doesn't work, I'll try the GM. I worked at a couple dealerships for a decade and not responding to the customer is a big no no! Had i bought a new car i could've hit then with a bad survey. Which are crucial in dealerships. But since I bought used this week be the next best thing. HORRIBLE CUSTOMER SERVICE!! BEWARE!
I purchased a vehicle from here.
I purchased a vehicle from here. And at first it was the easiest car buying experience I've had. But after a week and transportation company still had my car i reached out to Clay Brezinski the sales person. He said he'd call me right back. Street 5 days of no work I sent a text only to be ignored. So, I called Todd Patrick, his sake manager, well he neve called me back either. When the car showed up a week later and had more miles then was told to me. I couldn't get any answers. I will try again today, if that doesn't work, I'll try the GM. I worked at a couple dealerships for a decade and not responding to the customer is a big no no! Had i bought a new car i could've hit then with a bad survey. Which are crucial in dealerships. But since I bought used this week be the next best thing. HORRIBLE CUSTOMER SERVICE!! BEWARE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
This was the worst experience ever.
This was the worst experience ever. I bought a car from them and had it sent to me state. The car was leaking oil and other things. They claimed that they would get the items fixes as i only had the car 2 weeks. They made an appointment at me local jeep dealer. When my local jeep dealer called McCuskey and tols them the price to fix everything they refused to answer my call of my local jeep dealer calls moving forward. I still have not heard from them. Im in the process of getting a lawyer with hopes that ill be driving a car with no issues in the near future. Dont ever buy from them. Especially if you live out of state and cant pull up to deal with issues. McCluskey is the worst!!! Don't do it. McCluskey make it right and ill change this review.
This was the worst experience ever.
This was the worst experience ever. I bought a car from them and had it sent to me state. The car was leaking oil and other things. They claimed that they would get the items fixes as i only had the car 2 weeks. They made an appointment at me local jeep dealer. When my local jeep dealer called McCuskey and tols them the price to fix everything they refused to answer my call of my local jeep dealer calls moving forward. I still have not heard from them. Im in the process of getting a lawyer with hopes that ill be driving a car with no issues in the near future. Dont ever buy from them. Especially if you live out of state and cant pull up to deal with issues. McCluskey is the worst!!! Don't do it. McCluskey make it right and ill change this review.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
this place is a joke.
this place is a joke.....worst customer service .....sell a car with less than 10000 miles and paint is messed up, odd tires....refuse to repair tire. paint is a mess..rude people.....\\\\\ would not recommend this facility
this place is a joke.
this place is a joke.....worst customer service .....sell a car with less than 10000 miles and paint is messed up, odd tires....refuse to repair tire. paint is a mess..rude people.....\\\\\ would not recommend this facility
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
What great service! Rodney went above the job to help us...
What great service! Rodney went above the job to help us get the truck we wanted! Even came in on his day off to help us. I'll definitely be back to work with him. By far the best experience we ever had in buying a vehicle. Go see Rodney! You won't be disappointed!
What great service! Rodney went above the job to help us...
What great service! Rodney went above the job to help us get the truck we wanted! Even came in on his day off to help us. I'll definitely be back to work with him. By far the best experience we ever had in buying a vehicle. Go see Rodney! You won't be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I came in convinced I wouldn't actually leave with what I...
I came in convinced I wouldn't actually leave with what I wanted. But, Rodney found literally everything I wanted in a new car, for the price range I wanted, and the amount I wanted to put down on it. He did an amazing job!
I came in convinced I wouldn't actually leave with what I...
I came in convinced I wouldn't actually leave with what I wanted. But, Rodney found literally everything I wanted in a new car, for the price range I wanted, and the amount I wanted to put down on it. He did an amazing job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rodney was awesome ! He helped me get into a great...
Rodney was awesome ! He helped me get into a great vehicle and even helped me get cheaper auto insurance! Thank you Rodney you’re great! Thank you for making it so quick and painless.
Rodney was awesome ! He helped me get into a great...
Rodney was awesome ! He helped me get into a great vehicle and even helped me get cheaper auto insurance! Thank you Rodney you’re great! Thank you for making it so quick and painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
McCluskey has helped me tremendously. They work with you...
McCluskey has helped me tremendously. They work with you to the best of there knowledge. Reasonable! Courtesy! Friendliness! Time Fashion! Thank you Rodney Napier for the service you provided me with and that you are an Awesome sales Rep! Satisfied Costumer 😌
McCluskey has helped me tremendously. They work with you...
McCluskey has helped me tremendously. They work with you to the best of there knowledge. Reasonable! Courtesy! Friendliness! Time Fashion! Thank you Rodney Napier for the service you provided me with and that you are an Awesome sales Rep! Satisfied Costumer 😌
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They lied and ran my credit bad with to many enqui
They lied about the whole process they hit my credit hard they never asked to do it so know I have to wait 2 years just so I can buy a truck they lie to push there money in there pocket
They lied and ran my credit bad with to many enqui
They lied about the whole process they hit my credit hard they never asked to do it so know I have to wait 2 years just so I can buy a truck they lie to push there money in there pocket
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Senior
Poor very poor Customer service! Shop elsewhere ! If your credit is Not up to power stay away they dont treat you with respect . Greedy bunch.
Senior
Poor very poor Customer service! Shop elsewhere ! If your credit is Not up to power stay away they dont treat you with respect . Greedy bunch.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Lower prices, lower rates? Other way around.
I looked at several Ford F-150's and they were all way over priced. Looked at one for sale right now that is a 2005 with 127,000 miles on it and they want almost $16,000 for it and that doesn't even include tax, title and license. Ended up buying one from a Ford dealer on the West side that is a 2007 F-150 with 91,000 miles on it for $13,600 OUT THE DOOR. Nothing about this dealer is lower prices or lower rates.
Lower prices, lower rates? Other way around.
I looked at several Ford F-150's and they were all way over priced. Looked at one for sale right now that is a 2005 with 127,000 miles on it and they want almost $16,000 for it and that doesn't even include tax, title and license. Ended up buying one from a Ford dealer on the West side that is a 2007 F-150 with 91,000 miles on it for $13,600 OUT THE DOOR. Nothing about this dealer is lower prices or lower rates.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car