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Team Anderson Auto Group Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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VERY worth the drive!

Like many people these days, I look for the car I want on Cars.com, find it, and go to that dealer and hope for the best. Team Anderson was 100 miles away, so we were talking commitment! Now, a day later, I am looking at that car in my driveway and wanting to tell anyone reading this that I WHOLE HEARTEDLY endorse Team Anderson! Take the drive to Richmond in confidence. You will see how car buying should be. Fun. Relaxed. Fair. VERY worth the drive! Thank you Team Anderson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Found just what we wanted

Easy to work with and had very reasonable prices! We found the used Ford truck we'd been looking for. Would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lisa Spotts

The Anderson's were great people to work with! They helped with the loan process, quickly and easily making sure everything was done correctly. They found the best deal for us! The truck bought is super nice, as like ALL their cars are on the lot!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

I emailed about a vehicle and was called right away. I went over to find a great used vehicle. Low mileage and a great price. I was helped to get financing and walked out within an hour all finished. All the cars on this lot looked new. I will recommend to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rusty from Team Anderson Auto Group

Rusty of Team Anderson is a man of his word. Bought a Buick Enclave from them and also bought a warranty from them, had some transmission problems and the warranty would not cover all the expense and Rusty from Team Anderson help with half the expense in paying the out of pocket expense not many car dealers would do that and a big Thank You for the help. Recommend Rusty and his Team. Then had a problem with the Title which was not the Fault of Rusty, but then again he steps up and helps out with that he is just a good guy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service, great cars, great prices!

Found the car I have been looking for. It was immaculate inside and out, and I couldn't walk away from the great price! Rusty was easy to deal with, I have already recommended his place to several people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great cars, great folks

I went to the Andersons' lot to help my mother shop for a car and ended up buying one myself. The car is amazing, with one previous owner. From what I've seen, all their vehicles are in a similar condition; clean, low-miles, and lightly used. I couldn't be happier with my purchase. The price was more than fair. Another dealer in the area had a Kia of the same make, with fewer options, higher mileage, and a higher price. There was simply no competition. If you're in the market for a great car, and you want to deal with nice, honest folks, go talk to the Andersons. I won't be in the market for another vehicle for quite a while, but when I am, I'll definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly service, great cars

I've been to see the Andersons twice now. The first time was supposed to be for buying a car for me, but my son fell in love with the car I wanted and bought it. The owners took down my name and phone number, offering to find a car for me. In less than two weeks, they called with exactly the car I wanted, down to the color of paint. It was in perfect condition. People constantly mistake it for a brand new car. I am extremely happy with the quality of the car and the friendliness of the owners. I have already recommended them to a friend and will continue to recommend them others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Business

I just was looking around for a new car and came across a car I liked at Anderson Auto Group. So I decided to go look at it and really liked it. They were really helpful and really nice people to do business with. I would be glad to do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Perfect transaction on our new family vehicle.

My wife and I had been very lightly shopping (mostly just browsing) for a new family vehicle for approximately two months. After failing to find something that we were happy with, we made the short trip over to Team Anderson Auto Group to talk to them about our needs. The owner and his son were extremely helpful and knowledgeable about the various vehicles that we inquired about. They helped us weigh our options on various vehicles along with the financial breakdown of both newer and older models. With no pressure from the owner we decided to look at some of the vehicles that were on the lot. We were extremely impressed by how clean the two vehicles that we looked at were. After a test drive we let them know that we would have to think about making the decision overnight and again we were treated with the upmost respect and did not feel any pressure to buy. We went back the next day and after speaking with Mr. and Mrs. Anderson we bought what we feel to be a great used vehicle for our growing family and we couldn't be happier with the whole process from start to finish. I would recommend anyone looking for a used vehicle to at least speak with Team Anderson to see if they can help you like they helped us. Thanks again, JW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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