Show Me Auto Mall Hours
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I had a very unusual situation that most people can not deal with & Chantel M. was very understanding & even with so many unusual questions that if she... wasn't sure she would go higher for an understandable answer! We were able to make an amazing deal, even though I had one previewed before & Chantel brings 2 other trucks, first one Black & NO, then the second was White & several things I was looking for specific & she got those items & more!! IF you want personal & professional service..."SHOW ME AUTO MALL" is the REAL place to go!! Thank You Chantel!! P.S. If ya didn't get my hint above...I WILL BE BACK & ALWAYS RECOMMEND THESE FRIENDS!!
Great place to buy a car. Snoop treated me like a person and not just a dollar sign. I got a great deal and would highly recommend them.
Had a great experience buying my Ford F150. Go see Chantel, she will take good care of you. Will definitely be coming back to buy in the future.
No customer at all. Took over a month to repair my suburban. After I spoke with Sam (Sales Manager) I told him if you won’t fix it you will have the suburban... back.
They take your keys so you are forced to listen to different salespeople push an over priced vehicle on you. I was told that my credit was approved and... they had four trucks that met my criteria. They only had one to show me that was advertised for 19 in excellent condition. Instead they told me 21 and the inside was trashed. I don't think the pictures in the ad were even the same truck since the seats were ripped up and there was black paint splattered all over. After two hours of high pressure sales and my asking for my keys back multiple times, I was so mad they finally gave up.
They take your keys and won’t let you leave without several people pressuring you to buy an overpriced vehicle! The truck that was advertised as being... in excellent condition was trashed on the inside. It was advertised for 19 but they tried to sell it to me for 21 stating that the KBB price was 25. They wasted several hours of my time, my gas, and caused my credit to get a hit, along with stressing me out my holding my keys hostage.
Finally after checking into my vehicle they contacted me and updated me and promised me a vehicle that is safe for the family and hope that I would use... them again
They off your deals that seem good and make you put security deposit down and fill out all the paperwork then will reach back in a week or so saying it... didn't come through but they got something else lined up which is a lie, all as they are shotgunning your finically info to 10+lenders you didn't authorize.Then within 2 months of ownership ball joints, tires, wheel hubs, transmission went out 3rd month I'm now completely rebuilding engine. Not that I'd want them to do any work but they backed out of the warranty when I had enough of their finically mishandles and used USAA and apparently can't warranty to for veterans using this Bank but can with any other lender
I wrote the first review I have ever written about a week ago. This dealership and the incompetence of the people there inspired me to write it. Well... here is my second review. I just went to register my new vehicle at which time I was informed that the sales tax was not included in my loan. I had to pay over $1200 in sales tax Plus the registration fees for my new car. They never mentioned they weren't including the sales tax in the loan like every dealership I have ever purchased a car from in my life. Stay far far away
My husband and I have never written a review before. We don't complain about much as we don't expect much but we felt we needed to in this case to try... and help other people. We have purchased a lot of vehicles in our lifetime but have never been to a place like this. They Ride Along in the backseat on all test drives ~Weird~. The AC didn't work and we had to stop for gas as you've heard so many times in other reviews. We originally set up our appointment with Vida and we were a little bit late and had to wait a very long time for a Salesman Jeff to get to us. Our bad. We decided on a vehicle in no time at all but it took a very long time to get through the paperwork process and we were there for hours waiting doing paperwork and more waiting. When we finally got our vehicle it was filthy inside it hadn't been cleaned at all. Even though the vehicle is only 5 years old it came with no owners manual and only a single key. No key fobs at all so once the doors are locked you have to unlock them and start the vehicle or the alarm will go off every time. When we contacted Vitda about these issues she simply referred us back to our salesman Jeff who we have course never heard from again. While these are not huge issues like it appears other customers have had when all is said and done Your still left feeling icky. Take some advice from someone who has purchased vehicles for years go to a reputable dealership you will spend a little more but you will walk away knowing you have purchased a quality used car and if anything goes wrong you will not be left hanging