Reviews
Write a reviewBought a new truck
I was looking for a new truck and this dealership was super easy to work with. Everything was fantastic and worked out great! I will definitely come back again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the great review! We are so glad to see that you found the Binghamton Chrysler Jeep Dodge Ram team to be hassle-free and timely in their service to you. If there is anything else that we can do for you, don't hesitate to let us know. Congratulations on your new truck!
Dont believe anything they put on their website
Dont believe anything that is on their website for any special deals going on, they wont even acknowledge the promotions they show on the internet. They're lease deal of Rams for $2599 down and $179/month for 2 years is really $5000k down and over $200/month for 3 years.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Vehicle Warranty
I bought a Grand Caravan from another dealer. It was low enough mileage where there was still a manufacturer warranty. I had broken clips that holds the headrests up and broken fins on the vents. It is 4 years later and I am still waiting for them to let me know the replacement products are in. I will not go there for anything. If I could give zero stars, I would.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Impressed
After being lied to about a vehicle by a local smaller dealership only a hour prior I began my search again a little agitated. I found a car I liked here and called Binghamton Chrysler up. I spoke to Bill Gilbo and explained my situation about what happened and he was very professional and understanding. I got there and he had both vehicles I wanted to test drive running and waiting for me. There was a couple flaws with the truck but Bill assured they'd be fixed (they were) before I got the truck. And he even met my price I was willing to pay. Easy in and out deal. Every one was extremely professional. I then had the truck for 2 weeks and noticed the ball joint was very loose. Of course that day I had to be out of town. So I called the service department up in a pinch and they got me in and fixed it within 2 hours. At no cost because I had just purchased the vehicle. I was allowed to not move around my plans and leave to go out of town on time. I am a Chevy guy and now have 2 solid vehicles so I won't be in the market for another vehicle for a while. But I will be sure to tell anyone looking to check these guys out. Thank you to everyone there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent dealer
Excellent dealer, pleasant buying experience, easy financing experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase