Reviews
Write a reviewGreat service
I always get clear information about what has been done and what is needed on my vehicle. A bird had chosen my car to mark and they washed off my entire vehicle. I sure do appreciate that act of kindness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very good Service
The Staff was prompt and did a good job and the car was ready before the time that was primmest. The wash job could use some help, but OK.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
True Professionals
The professionalism displayed is second to none. The team of Chavonn, Jimmy, and Scott have a way of making a customer feel like they are undoubtedly making the right decision. I ask a lot of questions and want honest feedback. Honest is what I got. When making a big purchase it can be scary and intimidating. I felt like the team looked at me as if I was their sister, mother, or friend. I left feeling completely happy and not once second guessing my decision or having buyers remorse. Thank you for your time and all that you do. Faith Castro
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Experienced,,curious,well trained,,
It was great, thanks for everything!! Experienced, well trained!! Very good service,was very happy with my new Sierra Danali!!Will highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unexpected need, still got same-day service
I didn't have an appointment, but my car was diagnosed and repaired the same day.... the part was in stock.... NO "2-3 day wait." Nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, timely and clean facilities.
The staff was very helpful. I had everything done that needed to be done in a timely manner. They kept me informed of progress as needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service and Repairs
Service writer, Dave, was prompt and professional. The whole Service crew displayed great attitudes and a sense of fun. Makes having car repairs little less tense.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and friendly people
Dave Kittrell is our service advisor and he always does a great job of taking care of our family's vehicles. He is the reason we keep coming back to Lawley.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lawley service department
took my vehicle in for an oil change, as usual everyone their is prompt and courteous. I always feel as if I am number one when I am at the dealership. thanks to Kelly, Clint and the other fine folks that work there. the fact that they remember who I am and ask how my daughter and her horses are makes me feel special.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! I am happy to hear that Kelly, Clint and the rest of our staff were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best regards, Jimmy Watts | General Sales Manager
Great Customer Service
Staff members are extremely helpful and courteous, the problem with the vehicle was handled professionally and resolved in an efficient manner. Wonderful customer service, especially Kelley Stegall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase