Reviews
Great cars and great customer service in all departments!
We've purchased many high end vehicles but the way we were treated by Lorenzo and the staff at Boardwalk was our best experience by far. The prices are fair and they make sure everything is perfect before you receive your vehicle. Ours was shipped to the the Rio Grande Valley in a covered car carrier and arrived in perfect condition. Thanks again for our Maserati Grand Turismo Sport we love it. Talk to Lorenzo, you won't be disappointed! Jaime & Cindy Huerta
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your Boardwalk Maserati experience on DealerRater this morning. We sincerely appreciate your business and recommendation. Enjoy your new GranTurismo Sport... we know that you will. Please let Lorenzo know anytime that we may be of further service to you.
Friendly, efficient, and fair.
I took my vintage Ferrari to boardwalk for service. I was greeted at the door, my car was taken in the shop to be inspected by their mechanics, and I was provided recommendations and a quote for service promptly. I am 100% satisfied with the service I received. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting your vintage Ferrari to us. We appreciate your trust and your business. Please let Steve Fordham and Larry Neighbors know anytime that we may be of further service to you.
great dealer
Boardwalk is a superb Ferrari dealer a with a top-notch service organization. The are always friendly, courteous, competent and accurate. I enjoy working with them and have never been disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your Boardwalk Ferrari service experience with us this morning. We sincerely appreciate your business and recommendation. Please let Paul Frey know anytime that we may be of further service to you. Have a great weekend and we hope that you can make our Spring Concorso tomorrow from 10AM - 2 PM.
One of my best car buying experiences ever
I have to be honest, I came into Boardwalk with no expectations but these people made me feel like at home. They gave me all the options and they even worked with me on getting the best deal and get to drive a Maserati back home. I am very pleased with their service department as well (just happened to use their body service already). They took care of every detail. I really recommend these dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Maserati and we were glad to be of service for the body service. Please let Lorenzo Amaya know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great weekend and hopefully you can come by our Spring Concorso tomorrow between 10 AM - 2 PM.
Excellent customer service. Best car buying experience!
This was by far my best car buying experience! As a female, buying a car is something that I do not look forward to and until this experience it has not been pleasant (prior owner of a Mercedes and BMW). Lorenzo was amazing! He spent the time to explain to me the specific option differences between models, so that I could select the right car for me. He didn't try to convince me, but had thoughtful questions that helped me make my decision. He was extremely patient as I went back and forth on the color options and had no hesitation when I asked that a showroom car be pulled out so I could see the color in the sun. From beginning to end it was a pleasure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us on DealerRater this afternoon. Please let Lorenzo Amaya know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great evening.
Pleasant, knowledgable, no pressure
Lorenzo was very knowledgable about the Quattroporte. He explained all the features and took me on several test drives. He was very patient and spent a lot of time with me and my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience! Easy to work with!
My experience with Boardwalk Maserati was one of the best car buying experiences I have had. I was given several options and directed by my salesperson to the best car to fit my needs. I got exactly what I wanted with non of the sales pressure typical experienced when purchasing a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Maserati and thank you for sharing your experience with us on DealerRater. Please let Lorenzo Amaya know anytime that we may be of further service to you. Enjoy your new Maserati... we know that you will!
Two Car Guys Talking, Now leading to a Sale.
I found some time in the vicinity of Broadwalk Ferrari, after a local very casual client meeting. I walked in, and was amazed with the beauty of the automotive pieces of art. I've never really thought a Ferrari was for me, but truthfully after being kindly approached by a highly knowledgable staff member Ken Murphy, I now understand why they are the best. He kindly walked me around the showroom floor... I had many questions, belt vs chain, colors and turbos, and liter size. He was extremely helpful in all ways, and highly involved yet patient with my minimal knowledge of the now, Ferrari Club. Ken recognized I was a pure car guy, not though an expert with Italian cars and gave me a tour with out any pressure at all. I was hooked when he started the F12 and I heard the purr and lope. I know I have to have one! He explained the different cars and I naturally asked more inquisitive questions Ken, was highly respectful in answering some but, at the same time was extremely protective of current client cars and customer anonimity( which I truly appreciate as well). Basically I know that no one has to slow down and spend their day to really make another feel welcomed. I now feel the addiction of Ferrari. My pt is to let anyone know that reads this, that in speaking with Ken I never felt a bias because of my age or how I happened to be dressed extremely casual...or other factors but he made me feel welcomed and I saw the passion in his actions and words that he loves Ferrari and I could feel that. I did not know what to love and live Ferrari was about, it truly took that time with Ken to turn me into someone that appreciates and strives to join the club because of the traditional and comradery. I have started my due diligence to see what piece of art would be the best fit for myself at this point. I can only say, thank you sincerely Ken, and Boardwalk... I truly wish my own personal sales staff and company acted and performed with as much passion and conviction as you had for me. Thank you EW
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
EW, thank you for sharing your Boardwalk Ferrari experience with Ken Murphy. Please let us know anytime that we may be of further service to you. Enjoy your weekend and this beautiful weather in North Texas.
Excellent buying experience with Lorenzo Amaya.
From my first point of contact, I was impressed with my experience with Boardwalk Maserati. I had one of the most informative and test drives and appreciated the sales approach of Lorenzo. He efficiently worked out our deal and was one of the simplest buying processes I have experienced. I look forward to working with this dealership for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Richard, congratulations on your new Maserati. We appreciate your business and recommendation here on DealerRater. Please let Lorenzo Amaya know anytime that we may be of further service to you. Have a great weekend and enjoy this beautiful weather in North Texas.
Amazing
I can't even begin to tell you how utterly suprised I was coming in there. My wife, my son, and myself came in Saturday afternoon and we're treated with the upmost respect and courtesy just as if we were about to spend $275,000 on a vehicle. The three of us were absolutely astonished, even though my son and myself were just doing a little dreaming. Ms Lindsey offered up everything that the dealership had to offer to be comfortable. Ms Lindsey was very knowledgeable of the products and answered all of the questions that we had and even opened up one of the 458 Italia's for us to get a closer look. The three of us had on boots, jeans, and Harley Davidson shirts and we're still treated like we belonged. Thank you all for not judging a book by its cover and showing respect to all who enter. BTW we are interested in the new Ghibli and would like more information on this particular car. Again Thank You, and Ms Lindsey also for your respect, integrity and courtesy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stan, we enjoyed having your family visit and thank you for sharing your experience on DealerRater. Please let Lindsey know anytime that we may be of further service to you.