Reviews
Write a reviewThis staff is AMAZING!
This staff is AMAZING! I really felt at ease in this place! First, Alexandra waited on me to arrive, even though I was after hours because I was coming from a far distance. Marcell walked every step of the way, went above and beyond to secure an awesome deal within my budget! Aaron was so instrumental in helping me to feel secure in my purchase. He helped me and kept me informed about the vehicle to allow me to make a sound decision, no force. Frank, Service manager, went out of his way to ensure all was well before releasing the vehicle, even made sure ample gas before driving off. The owner, Kojak, was patient and kind throughout the process, while allowing me to wait as long as needed before deciding to make the purchase. I received nothing but genuine vibes that this crew really cared that I was able to get the car I wanted and not what I should "settle" for. Thank you for an ultimate customer service from start to finish!
This staff is AMAZING!
This staff is AMAZING! I really felt at ease in this place! First, Alexandra waited on me to arrive, even though I was after hours because I was coming from a far distance. Marcell walked every step of the way, went above and beyond to secure an awesome deal within my budget! Aaron was so instrumental in helping me to feel secure in my purchase. He helped me and kept me informed about the vehicle to allow me to make a sound decision, no force. Frank, Service manager, went out of his way to ensure all was well before releasing the vehicle, even made sure ample gas before driving off. The owner, Kojak, was patient and kind throughout the process, while allowing me to wait as long as needed before deciding to make the purchase. I received nothing but genuine vibes that this crew really cared that I was able to get the car I wanted and not what I should "settle" for. Thank you for an ultimate customer service from start to finish!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beware of Mr.Roy at this dealership
I would recommend the dealership but please do not ask for Mr.Roy as your salesman… He deposited my down payment into his personal account and has refused to return my money as numerous attempts and lies that my money was sent Please ask for another sales person
Beware of Mr.Roy at this dealership
I would recommend the dealership but please do not ask for Mr.Roy as your salesman… He deposited my down payment into his personal account and has refused to return my money as numerous attempts and lies that my money was sent Please ask for another sales person
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome service
Walked in and the staff here is exceptional. Ivette guided me through the process and helped me get the financing that fix my monthly budget. I would highly recommend stopping by so they can help you. Thank you and keep up the great customer service.
Awesome service
Walked in and the staff here is exceptional. Ivette guided me through the process and helped me get the financing that fix my monthly budget. I would highly recommend stopping by so they can help you. Thank you and keep up the great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They change the price of the car
I found a car online and I went out to the place for a test drive. Once I got there the price of the truck jumped up over 3k! My trade is worth nearly 5k and they offered virtually NOTHING. Everyone there was rude and very aggressive. From the beginning it seemed like there were more interested in patronizing or fighting me just for asking questions or raising concerns about anything at all. This is probably the worse place I have ever been to and I’m not talking about just car lots. Seriously... shady, condescending, and extremely aggressive people make your time there a complete waste of time.
They change the price of the car
I found a car online and I went out to the place for a test drive. Once I got there the price of the truck jumped up over 3k! My trade is worth nearly 5k and they offered virtually NOTHING. Everyone there was rude and very aggressive. From the beginning it seemed like there were more interested in patronizing or fighting me just for asking questions or raising concerns about anything at all. This is probably the worse place I have ever been to and I’m not talking about just car lots. Seriously... shady, condescending, and extremely aggressive people make your time there a complete waste of time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Crooked
My son finance a car from them made as payments for two months and they repossessed his car for lack of insurance and never gave it back told my son he was out his money because they're not Enterprise. Nice to know you ripped a twenty-three-year-old all for his money cuz you're not Enterprise you're just a bunch lying xxxxx.
Crooked
My son finance a car from them made as payments for two months and they repossessed his car for lack of insurance and never gave it back told my son he was out his money because they're not Enterprise. Nice to know you ripped a twenty-three-year-old all for his money cuz you're not Enterprise you're just a bunch lying xxxxx.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Superb Service!
My experience with ADL Auto is nothing less than outstanding. Not only was the team very helpful, but they listened to my needs very carefully, and were then able to find me a car which fit perfectly to my wishes. The cars in their selection is outstanding, and their customer service superb! Would give six out of five stars if I could. Thank you ADL!
Superb Service!
My experience with ADL Auto is nothing less than outstanding. Not only was the team very helpful, but they listened to my needs very carefully, and were then able to find me a car which fit perfectly to my wishes. The cars in their selection is outstanding, and their customer service superb! Would give six out of five stars if I could. Thank you ADL!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HONEST GUYS
Great place to buy a used vehicle. We bought a 2010 Mini Cooper S. We are very happy with our car as well as with the customer servuce we received at ADL AUTO SALES. Thank you Sergio.
HONEST GUYS
Great place to buy a used vehicle. We bought a 2010 Mini Cooper S. We are very happy with our car as well as with the customer servuce we received at ADL AUTO SALES. Thank you Sergio.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly Recommend!
Bought a nice, clean, dependable vehicle for my teenage son. These guys are honest and professional. I highly recommend ADL and would definitely be a repeat customer.
Highly Recommend!
Bought a nice, clean, dependable vehicle for my teenage son. These guys are honest and professional. I highly recommend ADL and would definitely be a repeat customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Guys
Small car lot that will actually treat you right. We bought a 2009 Ford Diesel truck from them. Great truck , good price, excellent service. They need little bit biger place. David and Ricky are real professionals. Thank you for everything guys.
Good Guys
Small car lot that will actually treat you right. We bought a 2009 Ford Diesel truck from them. Great truck , good price, excellent service. They need little bit biger place. David and Ricky are real professionals. Thank you for everything guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best Car Buying Experience
We just bought a 2016 Hyundai from this dealership and could not be happier with the quality of the car and the overall buying experience. we would highly recommend ADL AUTO SALES to anyone looking for a used car.
The Best Car Buying Experience
We just bought a 2016 Hyundai from this dealership and could not be happier with the quality of the car and the overall buying experience. we would highly recommend ADL AUTO SALES to anyone looking for a used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase