Smithfield Family Automotive

Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 5:00 PM
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 5:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 5:00 PM
Fri 9:00 AM - 5:00 PM
Sat Closed
Sun Closed
{{currentIndex + 1}} of 2

Reviews

3.7
16 lifetime reviews.
  • Simply the Best Buying Experience .....PERIOD

    I rarely take the time to sit and write a review about my experiences when purchasing a vehicle but after the First Class treatment I received fro...


    Show Full Review

    I rarely take the time to sit and write a review about my experiences when purchasing a vehicle but after the First Class treatment I received from this Used Car Dealership, I had to make the exception. I've have never been to a dealership where EVERYTHING is so transparent and up front. From how my wife and I were handled on the phone (extremely polite, knowledgeable, and accommodating) to his professional "down to earth" attitude upon our arrival, Mr. Lightfoot (the owner) could not have made our buying experience more pleasurable. Based on our work schedules, we could not come to the dealership until after the posted hours.......that was no problem for these folks. Without hesitation, Mr. Lightfoot ensured that he would keep the store open and would have the vehicle ready for our test drive. When we arrived, we were greeted with a smile and throughout the whole buying process with dignity and truthfulness.......something we've not found at car dealerships that's for sure. Smithfield Family Automotive even had local credit unions and Banks directly linked to them so we never had to run around and get our approval. Mr. Lightfoot even told us about their Nationwide vehicle locator service which enables them to find that "certain" vehicle that someone may be looking for. You can tell he really knows the car business. Another thing that we thought was great was how they have a service department that completely services all of their vehicles before they are ever put out on the lot. It was as though we were at some large scale franchise store but we didn't get treated like it. I could go on and on about our experience but to sum it all up...............We'll only buy our vehicles from Smithfield Family Automotive

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • The Best quality vehicles I ever seen

    I had a lot of people at my church and where I work rave about how this dealership was so honest and up front. Well let me just say they were t...


    Show Full Review

    I had a lot of people at my church and where I work rave about how this dealership was so honest and up front. Well let me just say they were the most polite and helpful place I've ever dealt with. They had unbelievable conditioned used cars and trucks. You could tell they spend a lot of time finding the right vehicles for there lot instead of the junk you see at other lots. We bought a very nice SUV that was 6.years old but looked like it was 1 or 2 . Mr. Lightfoot could not have been more professional and easy going. We never felt pressured to by until we were ready. He returned our phone call promptly and thruout the whole time, made us feel like we were his only concern. Definitely worth the drive. Thanks for doing it the right way. We'll be back!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • No one is home!

    Me and my wife tried for a month + to buy a car that was for sale there. We made the trip from Virginia Beach to Smithfield three times. If the ow...


    Show Full Review

    Me and my wife tried for a month + to buy a car that was for sale there. We made the trip from Virginia Beach to Smithfield three times. If the owner answered the phone, he would always have something to do, but none of which was selling us a car. I am a family man as well, but I still must care for my work.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since November 2010

*Dealership Open On Saturdays By Appointment Only*

"It's all about the relationship"