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Findlay Kia St. George

(56 reviews)

Reviews

(56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Kia St. George from DealerRater.

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The dealership is good selling you a car but don’t expect

The dealership is good selling you a car but don’t expect any service or help afterwards

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Clean, welcoming store with car models well displayed; No

Clean, welcoming store with car models well displayed; No pressure sales personnel; competitively priced vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is the way it should ALWAYS be...

Easy, no pressure car purchase experience from start to finish!! Wish all car buying processes went as smoothly. Sales and Finance staff were genuinely friendly. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I would give them 0 stars if that was an option!

I took my car in to the service department to have a sensor looked at. They sent me home twice without doing anything. The third time I took it in they sent me home with a dead battery a problem I've never had before and wasn't the reason it was in the shop). When my car died on the side of the road I called to see if they could come and jump my car, Alec from the service department told me it's not their fault and I have to deal with it myself. Very unprofessional and their customer service was horrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Car Buying Experience

Dave Listal and Mike were amazing to work with on the purchase. DuRae in finance made it easy and low pressure. Wish all car buying experiences were this easy. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Communication

They communicated well and made it an easy experience. Shae went out of her way and found us a car when our original was totaled. Thanks to Dan and Shae specifically!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience.

Awesome experience, as always. We lease KIAs and always have great customer service. The sales and finance teams are the best! We love our KIAs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience buying a Kia at Findley’s

In July 2023 we purchased a new Kia Carnival SX Prestige through Easton Edwards at Findley Kia in St.George, Utah. It was the best car trade-in with no pressure new car purchase experience ever. Easton was superb and STILL helps me finesse the electronic applications in Carnival everytime I visit, he has become a good friend! Alec Ferguson in the Service department is also most helpful along with Mechanic Landry Winters in answering my questions about engine fluids etc. At the age of 81, my association with the folks at Findley Kia is the most cordial in all of my car-ownership years. I chose to buy our Kia MPV as a consequence of my wife’s experience buying a Subura at Findley Subaru, so there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Classy Dealership

I was just going to check out cars for a possible purchase in fall. I was given a great trade in appraisal. Then Wyatt did a fantastic job showing me several models and answering all my questions. Great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always honest

Dan and Tyler were fantastic to work with. Never pushy, always helpful. Dan was very knowledgable on the inventory. The dealership was clean and hospitable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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