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First Rate Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 9:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ford Mustang

Everyone at this dealership was extremely helpful, especially Joe. He went well beyond standard customer service to make sure I was able to finance and drive my car off the lot in the same day. Highly recommend to anyone looking to buy or have repairs done.

Ford Mustang

Everyone at this dealership was extremely helpful, especially Joe. He went well beyond standard customer service to make sure I was able to finance and drive my car off the lot in the same day. Highly recommend to anyone looking to buy or have repairs done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest and Dependable !

Purchasing a used vehicle is always a risk, and I made clear to Yousef at First Rate that I had some concerns. He reassured me that he stands by his product and it was clear he was a man of integrity. Everything that I wanted addressed and followed up on, regarding the vehicle I purchased, was taken care of with no hassle, and exactly how we had agreed. GREATLY appreciated! There will never be a question of trust for me, concerning this dealership. Thank you!

Honest and Dependable !

Purchasing a used vehicle is always a risk, and I made clear to Yousef at First Rate that I had some concerns. He reassured me that he stands by his product and it was clear he was a man of integrity. Everything that I wanted addressed and followed up on, regarding the vehicle I purchased, was taken care of with no hassle, and exactly how we had agreed. GREATLY appreciated! There will never be a question of trust for me, concerning this dealership. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chris I thank you for choosing First Rate for the purchase of your used Vehicle. Happy Holidays to you and your Family. Thank You Yousef Hamdan

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Generous service!

Had a communication misunderstanding that almost left me unable to pay my repair bill. Owner was generous enough to come down from the final price to what I had thought the price to actually be. And the car runs smoothly for the first time in months. They're definitely getting my future business!

Generous service!

Had a communication misunderstanding that almost left me unable to pay my repair bill. Owner was generous enough to come down from the final price to what I had thought the price to actually be. And the car runs smoothly for the first time in months. They're definitely getting my future business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hey Adam We appreciate your choosing us for your repair work and look forward to servicing your vehicle in the future. Feel free to stop in anytime. Thanks Again Yousef Hamdan

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Excellent customer service & repairs

I have been using First Rate for years for all my service work. They are very easy to get along with and offer fair honest pricing to their customers. It's refreshing to be able to trust the person working on your vehicle to not only do it right, but at a resonable price. I have worked with others in the past and never had the confidence that I get in working with Joe and his crew. If your looking for a company who has the knowledge to diagnose your troubled vehicle, and want a company who stands behind thier work, look no further and go see them for an estimate. You will be happy you did!

Excellent customer service & repairs

I have been using First Rate for years for all my service work. They are very easy to get along with and offer fair honest pricing to their customers. It's refreshing to be able to trust the person working on your vehicle to not only do it right, but at a resonable price. I have worked with others in the past and never had the confidence that I get in working with Joe and his crew. If your looking for a company who has the knowledge to diagnose your troubled vehicle, and want a company who stands behind thier work, look no further and go see them for an estimate. You will be happy you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Always a pleasure to keep the Avalanche running like a champ. As always we appreciate your loyalty. We look forward to servicing your vehicles. Thanks Again Yousef Hamdan

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Great service

Joe always comes through for me when I need him. Friendly and repairs completed when promised.

Great service

Joe always comes through for me when I need him. Friendly and repairs completed when promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nick it's always a pleasure servicing your vehicles. See you for that next oil change.

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Good Service

Have used this place for over 10 years. Work is excellent. Price is reasonable.

Good Service

Have used this place for over 10 years. Work is excellent. Price is reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your patronage and hope to keep servicing your vehicles for 10 more years. Thanks again Joe.

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Worth every cent.

Great people! Professional, trustworthy, honest, 100% How can you ask for more.

Worth every cent.

Great people! Professional, trustworthy, honest, 100% How can you ask for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We thank you for your continued service. Mr Knoll. We look forward to getting you in that 4 door Dodge Ram soon.

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DON'T WASTE TIME LOOKING ANYWHERE ELSE.

We service our vehicles there and are very happy with the service we recieve. We recently purcased a Toyota Sienna and a Toyta Corolla from there. Both vehicles have been very reliable and we didn't have to give up a kidney to buy them. Facilities are very clean and accomidating to customers as they are waiting for their vehicle. Customer service is the best in town.

DON'T WASTE TIME LOOKING ANYWHERE ELSE.

We service our vehicles there and are very happy with the service we recieve. We recently purcased a Toyota Sienna and a Toyta Corolla from there. Both vehicles have been very reliable and we didn't have to give up a kidney to buy them. Facilities are very clean and accomidating to customers as they are waiting for their vehicle. Customer service is the best in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Ramon Happy to hear your vehicles are running good and appreciate you business. We look forward to servicing your vehicles in the future. Thank You For Review

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Finnally getting around to the Review

Bought a truck a few months ago. Driving by First Rate Motors I decided to stop in and see what they had to offer. Larry met me on the lot and was very courteous and respectfull of my vehicle shopping needs. I explained to him I was going to need a loan and Larry did what he could to help me find a Lender that would not take me for a ride. After working with Larry, I decided the right truck for me and my band equipment was the Dodge Dakota. It's been a few months and this vehicle drives like it is BRAND NEW!!! A+ goes to Larry and his efforts to fit me into the right vehicle. Thank's to Larry and Joe for not pushing me into something I would not like and waiting on me. I went the First Rate way because they followed up, and the vehicles just seemed cleaner and higher quality than the rest on 27th street. Could be me, but look around and you'll see. If you don't go to first rate you'll be doing yourself a diservice.

Finnally getting around to the Review

Bought a truck a few months ago. Driving by First Rate Motors I decided to stop in and see what they had to offer. Larry met me on the lot and was very courteous and respectfull of my vehicle shopping needs. I explained to him I was going to need a loan and Larry did what he could to help me find a Lender that would not take me for a ride. After working with Larry, I decided the right truck for me and my band equipment was the Dodge Dakota. It's been a few months and this vehicle drives like it is BRAND NEW!!! A+ goes to Larry and his efforts to fit me into the right vehicle. Thank's to Larry and Joe for not pushing me into something I would not like and waiting on me. I went the First Rate way because they followed up, and the vehicles just seemed cleaner and higher quality than the rest on 27th street. Could be me, but look around and you'll see. If you don't go to first rate you'll be doing yourself a diservice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your patronage and hope to keep servicing your vehicles for 10 more years. Thanks again Joe.

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Used Toyota Sienna

I have been looking for a clean mini van for a while, I found one very nice Toyota Sienna at this dealership, it was super clean, ran great. I got a great deal on it, Joe and Lary were very friendly and seemed very honest, I think I got a great deal since the van needed no mechanical or cosmetic work at all. I highly recommend these guys to everybody no questions asked.

Used Toyota Sienna

I have been looking for a clean mini van for a while, I found one very nice Toyota Sienna at this dealership, it was super clean, ran great. I got a great deal on it, Joe and Lary were very friendly and seemed very honest, I think I got a great deal since the van needed no mechanical or cosmetic work at all. I highly recommend these guys to everybody no questions asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Great to hear the van has been good to. We hope to be able to provide you and your family another vehicle in the future. Thanks Again Yousef Hamdan

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