Simo makes the buying process a dream. First of all his cars are top notch, in perfect immaculate show room condition. He goes above and beyond to exceed... your expectations, handles all the DMV paperwork before he delivers the car to you or you pick it up. It's the simplest buying process I have ever experienced. If I could give 10 stars I would. THANKS SIMO!!
If I could I would've shopped for every car I've ever owned at SV...good pricing knowledgable and very helpful...no high pressure they let the car speak... for itself..it was the smoothest transaction I've ever dealt with as far as buying a car..and they've been helpful with a few things even after I made my purchase...Thanks again Simo
The owner Simo was responsive and trustworthy from the beginning. His 2011 BMW 528i was just as advertised. It was a salvage vehicle and he had all details... covered and justified. After the test drive, he allowed me to have it checked over by my mechanic prior to completion of purchase. No need to negotiate on his fair asking price, this guy and his operation are exemplary.
Great experience with Simo. I bought a used Kia Forte from him and the process was easy and very satisfying. My family and I will definitely seek him... out for future purchases.
Purchased a vehicle from Simo, Buying experience was very smooth. The car was very clean and in excellent condition. Simo was exceptional at making sure... the buying process was hassle free. Delivered on everything he promised. I would definitely recommend him for your car purchases.
What an amazing buying experience. We decided to look at the Mercedes Benz E350 Wagon that Simo had for sale, the most versatile and unique vehicle on... the road today. The wagon was immaculate in and out. His shop was operating room clean. His dogs were super friendly. After about 3 minutes of discussion, we purchased the wagon. Simo suggested we go into town for a quick bite to eat while he wrote up the paperwork. A half an hour later we were on the road home. Hands down my best car buying experience ever.
I called on a used Cadillac CT6 with water damage (the car was repair inhouse by them) . After accepting to pay full asking price in cash, I asked for... some sort of warranty. He proceeded to get mad and say it was too costly for them, even though I am in the same state. I told him I would help with the transportation if need be but he still said that didnt change his mind (in a harsh tone). I would never recommend buying anything from this place. Hospitality is not a part of their services.
We can't provide a warranty for a car that is sold out of town. The customer did not want to accept this and became agitated, insisting on us doing w...hat we simply are unable to do.
After reading all details in ads, web site and emailing I made plans to travel from Chicago to SV Automotive in Ontario, CA. Flights, car rental, hotel,... work schedule, etc... Only by searching the vin, do I find the vehicle was totaled due to flood. SV never disclosed this.
The customer never called us to inquire about the car. We disclose any and all title issues, always.
Our Equinox was totalled when it was hit while parked. My wife wanted a used Volvo and we found one at SV Automotive. We met Simo, who showed us the car.... It was immaculate, in great shape. We test drove it, and the ABS sensor came on. Simo said he would fix it and he did. We had to deal with the insurance company, the credit union approving our loan and getting the check cut and everything seemed to take forever. However, Simo was on it, keeping in touch, updating us on the progress of the loan and doing exactly what he said we would do. When we finally came to pick up the car, the battery was dead. Simo jumped it and said that if it didn't start he would get us a new battery. A few days later the car didn't start. We called Simo, who said he would order a battery and get it in the next day. Sure enough, the next day he let us know the battery was in. I went to pick it up, and it was a bigger and better battery then what originally came in the car. He even offered to install it, although I did that myself. Simo and SV Automotive is the rare example of trustworthiness, integrity, and solid customer service. If you want a Mercedes, Volvo or Porsche, he is the man to see first. Thanks Simo!
Simo's cars are in pristine condition and with his knowledge and expertise, there is no question about the quality of his inventory. We are so grateful... to him and we love the car we purchased from him. He is honest, trustworthy and a man of integrity.
Mary, thank you for your kind words - I appreciate it very much!