Reviews
Write a reviewCustomer service was excellent.
Customer service was excellent.it was very professional and Nick was absolutely amazing and pleasant to work with and funny I might add
Customer service was excellent.
Customer service was excellent.it was very professional and Nick was absolutely amazing and pleasant to work with and funny I might add
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was very good.
Everything was very good. The wait time was not that long and staff was courteous.
Everything was very good.
Everything was very good. The wait time was not that long and staff was courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took back car after their mistake.
Took back car after their mistake.... kept $5k deposit! Purchased a used car in April 2024 and instructed the dealership that the person that was buying the vehicle did not have a drivers license and was purcashing and financing the vehicle for another person that did have a DL. We took the car home after paperwork that was completed with a $5k deposit and they would forward the documentation, sales tax, and registration to our home state of Florida. After a few weeks of staying in Georgia, we moved back to Florida for business. The dealership put all the sales paperwork, documentation in the person''s name that did not have the DL in Florida. We could not register the car without the dealership changing the paperwork to the driver with a DL. Nissan of Athens sent two gentlemen down to pickup the car in Bradenton, FL so they could take back the car. They kept our deposit of $5k and the first month's car payment from Santander Bank ($599.00) which the payment was returned to the dealer. They have avoided our phone calls because of their mistake selling a car to an unliicensed purchaser and now we have to obtain an attorney in Georgia to get our monies back. The manager we dealt with is the stero-typical used car saleman(Eddie), same xx...different location. Use caution when purchasing here!
Took back car after their mistake.
Took back car after their mistake.... kept $5k deposit! Purchased a used car in April 2024 and instructed the dealership that the person that was buying the vehicle did not have a drivers license and was purcashing and financing the vehicle for another person that did have a DL. We took the car home after paperwork that was completed with a $5k deposit and they would forward the documentation, sales tax, and registration to our home state of Florida. After a few weeks of staying in Georgia, we moved back to Florida for business. The dealership put all the sales paperwork, documentation in the person''s name that did not have the DL in Florida. We could not register the car without the dealership changing the paperwork to the driver with a DL. Nissan of Athens sent two gentlemen down to pickup the car in Bradenton, FL so they could take back the car. They kept our deposit of $5k and the first month's car payment from Santander Bank ($599.00) which the payment was returned to the dealer. They have avoided our phone calls because of their mistake selling a car to an unliicensed purchaser and now we have to obtain an attorney in Georgia to get our monies back. The manager we dealt with is the stero-typical used car saleman(Eddie), same xx...different location. Use caution when purchasing here!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Wonderful experience at Nissan of Athens.
Wonderful experience at Nissan of Athens. Kyle was very professional and patient with my questions. He was also very knowledgeable and put me at ease with the car buying experience. Leonard in the finance department was also very professional and friendly. I highly recommend Nissan of Athens.
Wonderful experience at Nissan of Athens.
Wonderful experience at Nissan of Athens. Kyle was very professional and patient with my questions. He was also very knowledgeable and put me at ease with the car buying experience. Leonard in the finance department was also very professional and friendly. I highly recommend Nissan of Athens.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. Thanks again for the recommendation, and have an amazing day!
Great experience with Zack Mooney with initial purchase.
Great experience with Zack Mooney with initial purchase. We love our 2023 Nissan Rouge. Made appointment for 5000 service for sept 3rd. Only our second time at the dealership…..we turned into driveway as we saw sign on building “ service reception”. All doors were locked …no one in sight. Drove down the hill and went to that door. Locked. Fortunately a man came out and ask if we were looking for Nissan service and directed us to the location. . This was frustrating. Not good signage. Need to remove the old signage on other building
Great experience with Zack Mooney with initial purchase.
Great experience with Zack Mooney with initial purchase. We love our 2023 Nissan Rouge. Made appointment for 5000 service for sept 3rd. Only our second time at the dealership…..we turned into driveway as we saw sign on building “ service reception”. All doors were locked …no one in sight. Drove down the hill and went to that door. Locked. Fortunately a man came out and ask if we were looking for Nissan service and directed us to the location. . This was frustrating. Not good signage. Need to remove the old signage on other building
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. Please don't hesitate to reach out to us if there's anything more we can do!
Great and nice staff no complaints this is my third car
Great and nice staff no complaints this is my third car with Nissan of Athens
Great and nice staff no complaints this is my third car
Great and nice staff no complaints this is my third car with Nissan of Athens
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I love Nissan of Athens!
I love Nissan of Athens! They are great! Jonathan is great in the service department! He answers all of my concerns!
I love Nissan of Athens!
I love Nissan of Athens! They are great! Jonathan is great in the service department! He answers all of my concerns!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We hope to see you soon!
The service was fast and the staff was very friendly.
The service was fast and the staff was very friendly. The waiting area was very clean also.
The service was fast and the staff was very friendly.
The service was fast and the staff was very friendly. The waiting area was very clean also.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Right to the point in and out 1hr outstanding sales
Right to the point in and out 1hr outstanding sales menbership and the lot was rt went to the selection where the perfect car for me
Right to the point in and out 1hr outstanding sales
Right to the point in and out 1hr outstanding sales menbership and the lot was rt went to the selection where the perfect car for me
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
The sales team was fantastic more than helpful and
The sales team was fantastic more than helpful and friendly, specifically my salesman Demetrius. Overall I was having a great experience until the finance phase. When I got to the finance phase, the finance director typed my name in wrong into the paperwork then blamed me for it many times. Then he tried to pressure me into a warrant many times, even though I already turned it down. Then asked my pregnant wife a very inappropriate question. Then was quite judgmental of how my wife and I are frugal with our money and was quite vulgar in his speech. Overall our salesman Demetrius was fantastic and I would absolutely recommend him and work with him again.
The sales team was fantastic more than helpful and
The sales team was fantastic more than helpful and friendly, specifically my salesman Demetrius. Overall I was having a great experience until the finance phase. When I got to the finance phase, the finance director typed my name in wrong into the paperwork then blamed me for it many times. Then he tried to pressure me into a warrant many times, even though I already turned it down. Then asked my pregnant wife a very inappropriate question. Then was quite judgmental of how my wife and I are frugal with our money and was quite vulgar in his speech. Overall our salesman Demetrius was fantastic and I would absolutely recommend him and work with him again.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi Jon, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (706) 410-1914. We look forward to hearing from you.