Reviews
Write a reviewEverything about this car buying experience was very
Everything about this car buying experience was very positive. From making my appointment to meeting Will Cunningham in the lobby. He took me out to see the cars and explain everything in great detail before we even took it for a test ride. I felt like I had his total attention and he made the car by experience go very smooth. You always expect the worst when you go car shopping, but this was not the case at all. He continued to help me with all my paperwork and then help me even unhook car seats and bring over some of my other personal belongings . Once the car was cleaned up, he continued to go over everything in the car and made me feel like he had all the time in the world to help me. I highly recommend Rossi I bought many cars there before they?re just a very friendly dealership with fair prices.
Everything about this car buying experience was very
Everything about this car buying experience was very positive. From making my appointment to meeting Will Cunningham in the lobby. He took me out to see the cars and explain everything in great detail before we even took it for a test ride. I felt like I had his total attention and he made the car by experience go very smooth. You always expect the worst when you go car shopping, but this was not the case at all. He continued to help me with all my paperwork and then help me even unhook car seats and bring over some of my other personal belongings . Once the car was cleaned up, he continued to go over everything in the car and made me feel like he had all the time in the world to help me. I highly recommend Rossi I bought many cars there before they?re just a very friendly dealership with fair prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donna! Thanks for telling us about your recent buying experience with Will and the team. We appreciate your kind words and hope you enjoy your beautiful new Trax!
Great dealership
I bought my truck here 3 years ago and I?ve had all my oil changes done here as well as a transmission fluid change. The buying process was quick and friendly. Service is prompt and clean.
Great dealership
I bought my truck here 3 years ago and I?ve had all my oil changes done here as well as a transmission fluid change. The buying process was quick and friendly. Service is prompt and clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John! Firstly, thanks for taking the time to leave us a review. We appreciate your kind words about both our sales and service departments and look forward to seeing you next time!
Best Dealership!
This dealership was by far the best/easiest one to work with for us. From the moment we got there the staff was friendly and helpful. No hassle from salespeople. Very professional every step of the way. We traded a vehicle and purchased all within 4 hours on a Saturday. We highly recommend this dealership.
Best Dealership!
This dealership was by far the best/easiest one to work with for us. From the moment we got there the staff was friendly and helpful. No hassle from salespeople. Very professional every step of the way. We traded a vehicle and purchased all within 4 hours on a Saturday. We highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kevin! Thanks for taking the time to tell us about your recent buying experience. We appreciate your kind words and five-star rating!
Grateful Customer
Had my vehicle in for a recall. While there, I had Buddy in service look into a reoccurring problem I was having with the vehicle and another service center. The issue was pinpointed, repaired and then the service dept went the extra mile. They stood by me when I was forced to pursue litigation in court with the other entity. It is precisely because of their support that I was able to settle out of court for the full amount. My vehicle was unsafe to drive, they not only flagged it but help me take down the entity who left me in this condition. It spurred an investigation into substandard and illegal practices that were long overdue. I can't thank Buddy, the service dept and the Dealership enough!
Grateful Customer
Had my vehicle in for a recall. While there, I had Buddy in service look into a reoccurring problem I was having with the vehicle and another service center. The issue was pinpointed, repaired and then the service dept went the extra mile. They stood by me when I was forced to pursue litigation in court with the other entity. It is precisely because of their support that I was able to settle out of court for the full amount. My vehicle was unsafe to drive, they not only flagged it but help me take down the entity who left me in this condition. It spurred an investigation into substandard and illegal practices that were long overdue. I can't thank Buddy, the service dept and the Dealership enough!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Anne! We appreciate that you trusted us through the whole process. It was our pleasure to help navigate this situation with you and come to a resolution. Should you need anything in the future, never hesitate to reach out!
EXCELLENT!!!!!
great service! great team! all are friendly and kind!
EXCELLENT!!!!!
great service! great team! all are friendly and kind!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there Dara! Thanks for taking the time to tell us about your past visit with us. We are ecstatic to have your Terrain back on the road and that you had a great experience in us doing so!
Highly Recommend
The staff at Rossi were super friendly and helpful. They answered all of my questions and we're very patient. I would highly recommend purchasing a car from them again.
Highly Recommend
The staff at Rossi were super friendly and helpful. They answered all of my questions and we're very patient. I would highly recommend purchasing a car from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Dealership is immaculate. All the employees are super nice and attentive. Service is always quick and professional.
Excellent service
Dealership is immaculate. All the employees are super nice and attentive. Service is always quick and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
I always have a great experience. The people here are knowledgeable and friendly. I am in and out in a timely manner. They tell me exactly what I need and thoroughly inspect the vehicle every time! I can?t afford to be off the road. Getting my vehicle serviced at Rossi assures that!! Highly recommended!
Great experience
I always have a great experience. The people here are knowledgeable and friendly. I am in and out in a timely manner. They tell me exactly what I need and thoroughly inspect the vehicle every time! I can?t afford to be off the road. Getting my vehicle serviced at Rossi assures that!! Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rossi
I keep coming to Rossi from EDISON because they treat their customers professionally and make you feel comfortable.
Rossi
I keep coming to Rossi from EDISON because they treat their customers professionally and make you feel comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Royal Treatment
I am always treated like a queen at Rossi. I feel at home in their lovely reception area, as I wait for the updates on my vehicle's needs. Options are thoughtfully suggested, never 'sold' with distress. I trust these guys.
The Royal Treatment
I am always treated like a queen at Rossi. I feel at home in their lovely reception area, as I wait for the updates on my vehicle's needs. Options are thoughtfully suggested, never 'sold' with distress. I trust these guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ruthann! Thanks for taking the time to tell us about your recent servicing experience. We appreciate your kind words and five-star rating!