Rossi Chevrolet Buick GMC

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
113 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 4, 2020

    Easiest and best car buying experience I have ever had. Jack and Paul were excellent! The car was ready when they promised and we were done with paperwork... within 30 minutes. No pressure sales environment....love it!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Drew, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    January 3, 2020

    The Rossi team felt like a family friendly environment. I immediately felt comfortable and well taken care of with the purchase of our family vehicle.... Several employees came over to help My wife and I during our time at the dealership, not only were they helpful, but it was new years eve and knowing how much I'm sure everyone wanted to leave, not one employee made a big deal about it or even mentioned they were closing. Every one was willing to stay later to make sure we left with a smile on our face. I have purchased many vehicles in the past and have never felt as comfortable as I did at Rossi Cheverolet. I will definetly purchase all of my vehicles in the future from the team at Rossi.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questi...ons, please reach out!

  • 5.0 out of 5
    September 15, 2019

    I appreciate the time Jack Tuminaro put in doing the research I requested, and working to get me the best price possible. Jack has a great blend of eagerness... to sell you a vehicle, and showing patience while allowing the customer to mull over the decisions and options.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our customers and we're glad that Jack provided you with such a positive experience! If you have any further ...questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    July 22, 2019

    The "check engine" light went on after 36000 miles. It was a minor problem and easily corrected. The staff is friendly, professional and knowledgeable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Barbara, thank you for taking the time to let us know how we did. We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    July 6, 2019

    Highly recommend this dealership. Honest, upfront, no pressure at all. No hidden surprises with fees etc. I guarantee you will be happy buying from Rossi.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your pos...itive experience. Have a great day!

  • 5.0 out of 5
    June 26, 2019

    Work was done timely and made accommodations to get me in at a time I could make it

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad everything was completed quickly and to your satisfaction!

  • 5.0 out of 5
    May 11, 2019

    Great Dealership!!! They do treat you like family, they listen, they take their time to find the right fit for you vehicle and financially. They did everything... right to convert me from a Honda to Chevy lover!!!. Tyler James (salesman) Marty Burke (general manager) was great to deal with, communicated clearly every step of the way, they listened, they worked with us, they never down played anything we offered or wanted. Even available 3 hours later after picking up the car for a simple question. Rossi is a different dealership as they don't cut corners or pressure you into anything. They have gained a long lasting customer!!! If your looking for a dealership to treat you right and get the best vehicle(s) for the best price don't keep looking drive to Rossi and you will see why they not only converted from import to domestic but why my family will always shop for our vehicle needs with Rossi.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We?re thrilled to hear that you enjoyed your time with the Rossi Chevrolet Buick GMC Team! Your happiness is our top priority, and we want to thank yo...u for sharing your positive experience with others. If you have any questions, comments or suggestions for us moving forward, please reach out. We hope to do business with you again!

  • 5.0 out of 5
    April 20, 2019

    Rossi makes it easy to make an appointment, their prices are very affordable and the most important thing is ..... they are trustworthy. Very professional... environment, clean waiting room also. I drive out of my way to have them service my vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Vicky! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the w...onderful review, and look forward to seeing you again soon!

  • 5.0 out of 5
    April 19, 2019

    Extremely friendly and helpful staff! Very reasonable with their prices and they go above and beyond with their customer care. Made my first car buying... experience a great one!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lindsay, thank you so much for this great review!! We are so happy to hear that you enjoyed your experience with us. Congratulations again on your ...new vehicle!!

  • 5.0 out of 5
    January 4, 2019

    We've purchased and/or leased a few vehicles from Rossi's. We've been fortunate to always deal with Mark Lutz - 1 of the best. He's clear & concise on... what he can do for you & will always go the extra mile to dig deep for those cherished buying incentives. The whole staff are the finest most knowledgeable people we've ever dealt with; from being 1st financially qualified - believe her name was Amanda that worked with Mark Lutz on this phase - then being turned over to the rep you buy your vehicle from (again, cannot say enough about Mark's expertise - if he or anyone else doesn't know the answer to a question - they all work together to get the answers you need - instead of saying "I don't know"). Finally, the young man who actually sat with us explaining all the extra bells & whistles that are available for our new Buick was just as good as the rest of the Rossi staff. My husband & I drove up from Fl. for our 2019 Rossi vehicle as this is where we've always been treated like family & always get the best incentives out there because of the caring people who work there. Thank you all & regards, The McMahon/Burton family & Happy New Year!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the ca...se during your visit. If you have further needs or questions, please reach out!

View More Reviews