Gabriel/Jordan Chevrolet Cadillac

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4.0
(23 reviews)
Visit Gabriel/Jordan Chevrolet Cadillac
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (903) 655-9241 (903) 655-9241
Used (903) 655-9237 (903) 655-9237
Service (903) 655-9248 (903) 655-9248

Inventory

See all 73 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2010.
Welcome to Gabriel/Jordan Chevrolet Cadillac Providing Henderson Texas and the surrounding areas from Kilgore to Tyler with quality new and pre-owned Chevrolet and Cadillac vehicles. We carry a comprehensive array of the latest models and our expert sales staff will help you fit one to your lifestyle. Please let us know if there is any way we can serve your automotive needs. Just call or email us if you have any questions regarding our site.
Gabriel /Jordan Chevrolet Cadillac is proudly offering Cadillac Chevrolet specials that rival the Ford Friend

Service center

Phone number (903) 655-9248

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

4.0
(23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Very good to deal with.

Very good to deal with. Austin was very good to work with. Highly recommend!! We will use them again. Dean in the office was great also !!

5.0

Very good to deal with.

Very good to deal with. Austin was very good to work with. Highly recommend!! We will use them again. Dean in the office was great also !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

NOT RECOMMENDED AT ALL FOR DIAGNOSTIC OR REPAIRS.

NOT RECOMMENDED AT ALL FOR DIAGNOSTIC OR REPAIRS. They could not diagnose the car fault correctly so they just made stuff up that was not even the problem and over charged diagnostics. We left with no more information than we came in with at almost $200

1.0

NOT RECOMMENDED AT ALL FOR DIAGNOSTIC OR REPAIRS.

NOT RECOMMENDED AT ALL FOR DIAGNOSTIC OR REPAIRS. They could not diagnose the car fault correctly so they just made stuff up that was not even the problem and over charged diagnostics. We left with no more information than we came in with at almost $200

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

They are very professional and treated me and my mother

They are very professional and treated me and my mother very good. I would recommend any to them.

5.0

They are very professional and treated me and my mother

They are very professional and treated me and my mother very good. I would recommend any to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

horrible customer service

I called to confirm that the service department was able to do a state inspection. I was told "go ahead and bring it in and we'll take care of you". When I showed up 10 minutes later I was lied to and told that "the guy who dose our inspections is gone". When I told her that I called ahead and confirmed that I was able to do so. I was then told that the guy who does inspections was working on a headliner and it wasn't going well that I needed to go to another place. She no more than got that out of her mouth and I guess had a thought that it would be wise to not turn down someone who may spend a lot of money and trade in a vehicle every few years. She "said what kind of vehicle is it?" I replied that it was a nearly 30 year old Chevy suburban. Well you need to go somewhere else and get it done. The joke is on her I don't drive that because I have to but rather that I want to. My wife and I are currently looking to purchase a new Colorado or Canyon. I am glad that she showed me her true colors otherwise I may have spen my money there!

1.0

horrible customer service

I called to confirm that the service department was able to do a state inspection. I was told "go ahead and bring it in and we'll take care of you". When I showed up 10 minutes later I was lied to and told that "the guy who dose our inspections is gone". When I told her that I called ahead and confirmed that I was able to do so. I was then told that the guy who does inspections was working on a headliner and it wasn't going well that I needed to go to another place. She no more than got that out of her mouth and I guess had a thought that it would be wise to not turn down someone who may spend a lot of money and trade in a vehicle every few years. She "said what kind of vehicle is it?" I replied that it was a nearly 30 year old Chevy suburban. Well you need to go somewhere else and get it done. The joke is on her I don't drive that because I have to but rather that I want to. My wife and I are currently looking to purchase a new Colorado or Canyon. I am glad that she showed me her true colors otherwise I may have spen my money there!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Ten out of Ten customer service!

Just wanted to give y'all a huge attaboy! We have taken two corvettes to them, even though we purchased the vehicles somewhere else and they took the absolute best care of us. We will definitely continue to bring all our vehicles here, and we recommend this dealership to all our vette friends.

5.0

Ten out of Ten customer service!

Just wanted to give y'all a huge attaboy! We have taken two corvettes to them, even though we purchased the vehicles somewhere else and they took the absolute best care of us. We will definitely continue to bring all our vehicles here, and we recommend this dealership to all our vette friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Five Stars

We bought are car here a few years ago and I will have to say it was a great experience and the staff was amazing. They made it so easy and had everything ready for us when we got there. 5 stars.

5.0

Five Stars

We bought are car here a few years ago and I will have to say it was a great experience and the staff was amazing. They made it so easy and had everything ready for us when we got there. 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Gabriel Jordan

Would buy my next Auto at Gabriel Jordan the people atmosphere clean Bathroom hospitable and a nice Tv to watch while waiting on repairs just overall a very friendly place to buy a car?

5.0

Gabriel Jordan

Would buy my next Auto at Gabriel Jordan the people atmosphere clean Bathroom hospitable and a nice Tv to watch while waiting on repairs just overall a very friendly place to buy a car?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

The Winning Team

Tammy is an amazing Sales Advisor. She made sure everything was right and found us just the right car. Also James is an excellent sales manager and gave us the best service.

5.0

The Winning Team

Tammy is an amazing Sales Advisor. She made sure everything was right and found us just the right car. Also James is an excellent sales manager and gave us the best service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paul- Thanks for your business and the EXCELLENT review! See ya next time. -James T.

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3.0

Nice people, but….

Nice truck but watch out for the vin etching! The Portfolio Protection doesn’t tell the dealer what to charge! It is up to them! We were charged $499.00. Brought down to $299.00 because I inquired and had knowledge. Nice group of people but I guess too many just want to take your last cent!

3.0

Nice people, but….

Nice truck but watch out for the vin etching! The Portfolio Protection doesn’t tell the dealer what to charge! It is up to them! We were charged $499.00. Brought down to $299.00 because I inquired and had knowledge. Nice group of people but I guess too many just want to take your last cent!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

HI Skye- I don't show you've ever purchased anything from our location. We do discount the etch sometimes to try and put a car deal together for our customers. The etch isnt anything hidden and is disclosed on the very first presentation of numbers for a vehicle. If you would like to discuss this further feel free to call me anytime at 903.657.2506 Thanks, James T.

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5.0

I HAVE CHECKED EVERYWHERE FOR A PICK UP AND SHANNON HAHN...

I HAVE CHECKED EVERYWHERE FOR A PICK UP AND SHANNON HAHN WAS SO HELPFUL. SHE WENT ABOVE AND BEYOND TO GET ME WHAT I WANTED.

5.0

I HAVE CHECKED EVERYWHERE FOR A PICK UP AND SHANNON HAHN...

I HAVE CHECKED EVERYWHERE FOR A PICK UP AND SHANNON HAHN WAS SO HELPFUL. SHE WENT ABOVE AND BEYOND TO GET ME WHAT I WANTED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 23 reviews