Central Buick GMC

We just purchased a used car from Robert Vogt at Central Buick GMC in Norwood. Robert was very professional, patient and extremely helpful. He worked with us to help us find the right car for us. We were very impressed Robert and with the sales process and Team at Central. Everything was taken care of from working with our insurance company and registry and we were able to take delivery of our new car the next day. Great Experience All Around! If you are looking for a new or used car we highly recommend working with Robert Vogt at Central Buick GMC.

We just purchased a 2017 GMC Acadia with the help from Nick Maloon (Sales Consultant). We were very pleased with his extensive knowledge on all vehicles that we test drove. He is very professional and accommodating! He is a definite "go to" person at GMC Central. He follows up and maintains communication throughout the car buying process! We are so happy that Nick was there for us!

Not happy how this dealership worked with me on my trade-in. Dan told me the methodology he would use and my trade would be in that range...assuming the condition of my vehicle was described correctly. After getting me to the dealership he told me he uses another methodology that includes running my specific VIN (only on a different system than what he recommended over the phone). It’s fine if he uses a different system to determine a trade-in value, but he should have told me that before I spent 45 minutes driving to his dealership. There was no dispute on condition of the vehicle...so Dan could have easily given me the correct range over the phone. After leaving Brian calls me to tell me they weren't making anything on the vehicle...ya right. He also tells me he listened to the call recording where Dan mentioned needing to see the vehicle. It's fine that he needed to see it to determine the condition...but we both agreed on the condition. If they had just been more clear before I committed to visit the dealership, they would have made a sale and I would be driving a new truck and sitting here writing a 5 star review. I felt like this was just another typical dealership that wants to make a few extra thousand while you're stuck sitting there...but maybe it was just that Dan was busy and rushed during our conversation and didn't take the time to give me an accurate trade-in price based on my description.