Buying my BMW convertable was the best auto shopping experience I have had. Mark was wonderful as well as John. We laughed and talked cars. Mark educated... me on exactly what I was getting with my BMW so I would appreciare it all the more. The financing process was easy and I got a better deal then I dreamed of getting. This car was so clean and taken well care of! Thank God I saw all of their detailed pics of the BMW on Cars.com, because I dont think I would have even Bothered looking at it. I LOVE my car! Best Birthday present ever! Thanks to my hubby and Thanks Mark for treating us so special!!!