Reviews
Exceptional people who are always doing everything they
Exceptional people who are always doing everything they can to make sure you are taken care of and completely satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always courteous and explain everything that’s wrong and
Always courteous and explain everything that’s wrong and what is needed to take care of the problem!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great fast service!
Great fast service! Thank you for everything, so much ,I will be sure to return ❤️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Klaben was very good about coming to my house to do the
Klaben was very good about coming to my house to do the software update, even though I only had the car a month and a half before I got a recall notice. I appreciate the service they provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Klaben Ford, Warren is the best!
Klaben Ford, Warren is the best! Chuck Potashnik is a great salesman and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, every associate at Klaben was very helpful and
As always, every associate at Klaben was very helpful and professional. I always appreciate your concierge service or having a loan vehicle while mine is being serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst service I have ever had.
Worst service I have ever had. The initial problems was missed diagnosed costing 1500. Came back because problem continued for and additional 800. Then problem continue costing 3500. Nothing but a xxxx show!!!!! I will never return to Klaben again. And I will never purchase another Ford. Klaben sucks!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dale - Thank you for your feedback. We take your comments seriously and review them with the appropriate members of our team. We apologize for the issues you have shared regarding your vehicle service. We would like to review the situation with you to see if we can achieve a resolution and ultimately satisfy your concerns. You have been a great Klaben customer and we sincerely value your business. We have been unsuccessful in our attempts to reach you so far. Please call me, personally, at your convenience as I genuinely believe we can reach a resolution. Thank you, Mike Klaben Sr. (330) 369-4444 Extension 112.
Always very helpful with any questions l have always very
Always very helpful with any questions l have always very curious and helpful staff is does a great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Klaben’s has the best service department and the best
Klaben’s has the best service department and the best Ford Lincoln service technicians all around!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service as always!
Great service as always! In and out in less than an hour. Friendly staff also
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair