Reviews
I had a fantastic experience working with Chuck, Michael
I had a fantastic experience working with Chuck, Michael Schmidt, michael klaben. From start to finish, they were professional, transparent, and genuinely helpful. They took the time to explain all of my options clearly, answered every question with patience, and made the financing process smooth and stress-free. I felt confident in my decisions and truly went above and beyond to ensure I left happy. I will continue to buy every vehicle from Klaben Ford/lincoln of Warren OH.
I had a fantastic experience working with Chuck, Michael
I had a fantastic experience working with Chuck, Michael Schmidt, michael klaben. From start to finish, they were professional, transparent, and genuinely helpful. They took the time to explain all of my options clearly, answered every question with patience, and made the financing process smooth and stress-free. I felt confident in my decisions and truly went above and beyond to ensure I left happy. I will continue to buy every vehicle from Klaben Ford/lincoln of Warren OH.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
40 years Mikes the salesman 4 us.
40 years Mikes the salesman 4 us. Very happy with service from all very happy
40 years Mikes the salesman 4 us.
40 years Mikes the salesman 4 us. Very happy with service from all very happy
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dominic,Chuck, Ryan and Michael very very pleasant and
Dominic,Chuck, Ryan and Michael very very pleasant and knowledgeable. Very easy to talk to and we felt as ease with each of them. We had a very pleasant experience at Klaben Ford. Definitely will recommend them.
Dominic,Chuck, Ryan and Michael very very pleasant and
Dominic,Chuck, Ryan and Michael very very pleasant and knowledgeable. Very easy to talk to and we felt as ease with each of them. We had a very pleasant experience at Klaben Ford. Definitely will recommend them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nate Cramer helped me out when my truck was having a
Nate Cramer helped me out when my truck was having a issue. I got a loaner and in that day. They order the part and had it back to me quickly. Ill refer everyone to Nate.
Nate Cramer helped me out when my truck was having a
Nate Cramer helped me out when my truck was having a issue. I got a loaner and in that day. They order the part and had it back to me quickly. Ill refer everyone to Nate.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nate from the service dept was very helpful with
Nate from the service dept was very helpful with answering my questions. He was very friendly and gave honest answers
Nate from the service dept was very helpful with
Nate from the service dept was very helpful with answering my questions. He was very friendly and gave honest answers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chuck was very knowledgeable about the car and easy to
Chuck was very knowledgeable about the car and easy to communicate with. He answered all of my questions and was very professional.
Chuck was very knowledgeable about the car and easy to
Chuck was very knowledgeable about the car and easy to communicate with. He answered all of my questions and was very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was shopping around for new tires and called Klaben
I was shopping around for new tires and called Klaben Lincoln of Warren. Niall in the Service Department took my call and gave me all the information I needed to make a definitive choice. He answered every question I had, carefully checking all the details (numbers and specs), comparing them to a quote I had already been given from another business. Niall was friendly, patient, easy-going, and super nice. It was like talking to a friend, actually. His whole demeanor made me feel very comfortable and confident to make the appointment with them (Klaben). These days, so many people are sloppy, distant, and lazy over the phone. But, NOT the people at Klaben! Since purchasing my car from them, anytime I’ve called there over the years, it’s ALWAYS been a good experience. The people they hire are truly attentive, professional, knowledgeable, and nice. When I arrived at the dealership, Niall had all my paperwork in order, informed me about some available options, etc. He went above and beyond to help me with the rebate paperwork, as well, carefully breaking down what to expect after my visit with the forthcoming rebates they were offering at the time of my purchase. I left there feeling super good about my decision to purchase tires from Klaben. Thanks for all your guidance and help, Niall. You made my experience with the Klaben Lincoln of Warren Service Department another super satisfying experience!
I was shopping around for new tires and called Klaben
I was shopping around for new tires and called Klaben Lincoln of Warren. Niall in the Service Department took my call and gave me all the information I needed to make a definitive choice. He answered every question I had, carefully checking all the details (numbers and specs), comparing them to a quote I had already been given from another business. Niall was friendly, patient, easy-going, and super nice. It was like talking to a friend, actually. His whole demeanor made me feel very comfortable and confident to make the appointment with them (Klaben). These days, so many people are sloppy, distant, and lazy over the phone. But, NOT the people at Klaben! Since purchasing my car from them, anytime I’ve called there over the years, it’s ALWAYS been a good experience. The people they hire are truly attentive, professional, knowledgeable, and nice. When I arrived at the dealership, Niall had all my paperwork in order, informed me about some available options, etc. He went above and beyond to help me with the rebate paperwork, as well, carefully breaking down what to expect after my visit with the forthcoming rebates they were offering at the time of my purchase. I left there feeling super good about my decision to purchase tires from Klaben. Thanks for all your guidance and help, Niall. You made my experience with the Klaben Lincoln of Warren Service Department another super satisfying experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very courteous very convenient time for the appointment
Very courteous very convenient time for the appointment and excellent service as always recommend this dealership
Very courteous very convenient time for the appointment
Very courteous very convenient time for the appointment and excellent service as always recommend this dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We received excellent customer care from Klabens.
We received excellent customer care from Klabens. We plan on a return visit to upgrade my 17 Escape. Very honest and up front about all our questions. KLABENS WARREN # 1 IN MY OPINION.
We received excellent customer care from Klabens.
We received excellent customer care from Klabens. We plan on a return visit to upgrade my 17 Escape. Very honest and up front about all our questions. KLABENS WARREN # 1 IN MY OPINION.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Staff always kind and quick and aware of what your needs
Staff always kind and quick and aware of what your needs are service is great also
Staff always kind and quick and aware of what your needs
Staff always kind and quick and aware of what your needs are service is great also
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair