[{"id":342442,"personPtyId":31124848,"firstName":"Nick","lastName":"Papantonakis","titleText":"Finance Manager","emailTxt":"npapantonakis@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":18,"combinedEmpReviewCnt":459,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/61de66270264.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"1291161600","industryStartDtUtc":"1051747200","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":140574,"personPtyId":31122747,"firstName":"John","lastName":"Renier","titleText":"Service Advisor","shortBioText":"330-369-4444 ext 133","emailTxt":"jrenier@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":299,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/e3ccd4eef0fa.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"928195200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":140568,"personPtyId":31129066,"firstName":"Jim","lastName":"Valesky","titleText":"Sales & Leasing","shortBioText":"For the past 31 years, I have had the great privilege of representing Ford Motor Company and Klaben Ford Lincoln of Warren. The best part of this job are the people. Many of the relationships that started with an automobile purchase have evolved into friendships that will last a lifetime and for this I am very thankful.","emailTxt":"jvalesky@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":304,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/46247dd0-b27e-49d5-aa2e-3cbf04637dea.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"536457600","industryStartDtUtc":"286675200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":397959,"personPtyId":31133562,"firstName":"Michael","lastName":"Klaben Jr","titleText":"Sales and Leasing","shortBioText":"","emailTxt":"mklabenjr@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":173,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/a144a935d466.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"1288569600","industryStartDtUtc":"1288569600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":342443,"personPtyId":31125033,"firstName":"Natalie","lastName":"Burk","titleText":"Financial Services Manager","shortBioText":"My name is Natalie Burk. I am the Financial Services Manager at Klaben Ford Lincoln of Warren. I have been in the industry since 2014 with a strong background in banking and finance. My goal is to make this one of the best car buying experiences any of my customers may have. I strive in efficiency, timeliness, and excellent customer service, as well as making sure you have the best protection for your vehicle that is offered. When you leave my office I want you to be able to tell your story of the wonderful experience you had at our dealership. Outside of the business I enjoy spending time with friends and family, dirt track racing, hiking, and I am also a huge animal lover. I look forward to taking care of all your financial needs.","emailTxt":"nburk@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":335,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/dde0fac1137a.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1406851200","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":140567,"personPtyId":31129319,"firstName":"Mike","lastName":"Urbania","titleText":"Sales & Leasing Consultant","shortBioText":"330-369-4444 ext 107","emailTxt":"murbania@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":554,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/aa9d7bfd-3ba4-4851-a93b-b1db42b0649f.jpg","drDealerId":30553,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":364263,"personPtyId":33963741,"firstName":"Michael","lastName":"Klaben","titleText":"Owner","emailTxt":"mklabensr@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":195,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/dd44c076ae9b.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"457488000","industryStartDtUtc":"228700800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":280832,"personPtyId":31126789,"firstName":"Scott","lastName":"Burk","titleText":"Service Advisor","shortBioText":"330-369-4444 ext 134","emailTxt":"sburk@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":146,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/ab4245e26af0.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"1272672000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":140562,"personPtyId":31129062,"firstName":"Gary","lastName":"James","titleText":"Sales & Leasing Consultant","shortBioText":"330-369-4444 ext 152","emailTxt":"gjames@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":187,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/f35957c4-cb0e-4abd-ba08-d4de2bdc1912.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"460166400","industryStartDtUtc":"378691200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":140560,"personPtyId":31129061,"firstName":"Stacey","lastName":"Dennis","titleText":"Sales & Leasing Consultant","shortBioText":"330-369-4444 ext 120","emailTxt":"sdennis@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":115,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/a25af3891476.jpg","drDealerId":30553,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":589093,"firstName":"Michael","lastName":"Schmidt","titleText":"Sales and Leasing Cinsultant","emailTxt":"mschmidt@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/24a0f0922a4a.jpg","drDealerId":30553,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":140570,"personPtyId":31129323,"firstName":"Karl","lastName":"Fauvie","titleText":"Service Advisor","shortBioText":"330-369-4444 ext 132","emailTxt":"kfauvie@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":188,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/370b0bc0-bb68-461f-baf2-c5ef066f6254.jpg","drDealerId":30553,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":599268,"firstName":"Albert","lastName":"Collins","titleText":"Service Advisor","emailTxt":"acollins@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/3c09326e0fd5.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":140566,"personPtyId":31129064,"firstName":"John","lastName":"Repula","titleText":"Sales & Leasing Consultant","shortBioText":"Hi I'm John . I've been sales at Klaben for 7 years now and love it here. I'm an Airforce veteran and have never met a stranger. I love racing and family time and I think that's why I fit in here , its family. Please read my reviews and decide for yourself. Thank you for taking the time and God Bless.","emailTxt":"jrepula@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/344d5f34-c11c-47ab-b4e7-71fe6467714f.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"1267401600","industryStartDtUtc":"1235865600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":443762,"personPtyId":33360443,"firstName":"Heather","lastName":"Arden","titleText":"Administrative Assistant","shortBioText":"","emailTxt":"harden@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/15e781a57ad6.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"904608000","industryStartDtUtc":"904608000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":538867,"personPtyId":31125438,"firstName":"Jim","lastName":"Bills","titleText":"Sales 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Consultant","shortBioText":"","emailTxt":"rcupp@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/155a54d1c883.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":443773,"personPtyId":33332854,"firstName":"Bo","lastName":"Urban","titleText":"Sales Manager","emailTxt":"bourban@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/700011993851.jpg","drDealerId":30553,"dealerEmpStartDtUtc":"752112000","industryStartDtUtc":"752112000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":140572,"personPtyId":31129329,"firstName":"Jeff","lastName":"Mundell","titleText":"Body Shop Manager","shortBioText":"330-369-8329 ext 171","emailTxt":"jmundell@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30553/employees/4b47ace3-0fae-476c-b2fa-86488e48a9da.jpg","drDealerId":30553,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":594381,"firstName":"Eric","lastName":"Davies","titleText":"Body Shop Manager","emailTxt":"edavies@klaben.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30553,"certifiedEmployee":false,"deptDscrp":"Collision Center"}]

Klaben Ford Lincoln of Warren, Inc.

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Klaben Ford Lincoln of Warren, Inc. Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since November 2010

At Klaben, You're always "closer than you think" to your "Best Bottom Line Deal" on the best selection of new, used, &am

...

p; certified vehicles. No gimmicks, No misleading claims...Just straightforward, personal service, a great selection, & the best value...everyday! Check out what others are saying about Klaben on DealerRater at www.dealerrater.com!

"We're Closer Than You Think!"

Service

Wheel Balance

$39.95 and up*

Oil, Filter Change

$39.95 and up*

New Battery

$129.95 and up*

Wheel Alignment (4WD)

$89.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2122 lifetime reviews. Includes reviews of Klaben Ford Lincoln of Warren, Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 19, 2019

    This 2020 Explorer is one of several vehicles I have purchased from Jim Valesky at Klaben Ford since 2012. Jim is always very courteous and a pleasure... to deal with. He went above and beyond to make sure the SUV I loved became a reality. I keep returning to Klaben Ford because they greet me with a familiar smile and treat me with respect. They want to be sure their customers are satisfied with the hospitality of their staff and with the purchase of their new/used vehicle. Anytime I've taken my vehicle in for service it's always been done in a timely manner and never have they tried to cut corners. The employees in the service department are nice as well and the service waiting area is also kept clean for our comfort. Since I've started shopping at Klabens I haven't bought a Ford vehicle from anywhere else than Klaben Ford and don't plan to in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Papantonakis

    Finance Manager

    (5.0) 459 reviews

    John Renier

    Service Advisor

    (5.0) 299 reviews

    Jim Valesky

    Sales & Leasing

    (5.0) 304 reviews

    Michael Klaben

    Owner

    (5.0) 195 reviews

  • 5.0 out of 5
    October 18, 2019

    From beginning to end, Jim Valesky is top notch! Never have we had such a knowledgeable, genuine nice salesman! We had an awesome experience with Klaben... Ford and will definitely go back when the time arises! Thank you Jim, thank you Klaben Ford, you rock, love, love, love my new SUV....

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Papantonakis

    Finance Manager

    (5.0) 459 reviews

    Jim Valesky

    Sales & Leasing

    (5.0) 304 reviews

  • December 28, 2016

    Mike Urbania was an Excellent Salesman. I was looking for a suv for my mother. He showed me a few cars on day1... I wasn't excited about anything so i... went home. He walked the lot and found another vehicle that was perfect. He called me and we had the deal done and purchased in under an hour. Excellent Dealership even the owner helped us find mom a perfect Lincoln.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2019

    Was able to help us very quickly. Even though we did not have an appointment. Jim was able to answer questions on a possible new car purchase.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Papantonakis

    Finance Manager

    (5.0) 459 reviews

    John Renier

    Service Advisor

    (5.0) 299 reviews

    Jim Valesky

    Sales & Leasing

    (5.0) 304 reviews

    Karl Fauvie

    Service Advisor

    (5.0) 188 reviews

  • 5.0 out of 5
    October 16, 2019

    Michael Schmidt was amazing!!! I love this dealership!! Will never go anywhere else!! I have never had a salesman as polite and courteous. Michael is a... gentleman that you rarely see anymore these days.

    5.0 out of 5
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    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Schmidt

    Sales and Leasing Cinsultant

    (5.0) 12 reviews

  • 5.0 out of 5
    October 16, 2019

    I was able to schedule the service with the Klaben service Technician that fit my work schedule and they completed the required service allowing me to... get to work on time!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Renier

    Service Advisor

    (5.0) 299 reviews

    Karl Fauvie

    Service Advisor

    (5.0) 188 reviews

  • 5.0 out of 5
    October 15, 2019

    Every time I have been in Klabens, I've been treated like family from everyone. To me, that's KEY!! , Result, HAPPY, ME AND A NEW CAR.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Papantonakis

    Finance Manager

    (5.0) 459 reviews

    Mike Urbania

    Sales & Leasing Consultant

    (5.0) 554 reviews

  • 5.0 out of 5
    October 15, 2019

    Gary James was so helpful. He answered all my questions and made sure that I knew everything about my new truck. He even sync my phone and set up for FordPass... for me. Thank you so much. I recommend Gary James to anyone who wants to buy a new or used vehicle.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Papantonakis

    Finance Manager

    (5.0) 459 reviews

    Gary James

    Sales & Leasing Consultant

    (5.0) 187 reviews

  • 5.0 out of 5
    October 13, 2019

    Stacey has a no pressure approach to car sales which works great for us! She is knowledgeable about each car and gave us all the info needed to make a... fair purchase and keep our daughter in a safe vehicle!!

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Natalie Burk

    Financial Services Manager

    (5.0) 335 reviews

    Michael Klaben

    Owner

    (5.0) 195 reviews

    Stacey Dennis

    Sales & Leasing Consultant

    (5.0) 115 reviews

  • 5.0 out of 5
    October 13, 2019

    This was a return visit from a previous repair that did not solve the problem. After replacing a defective part, the problem was resolved satisfactorily....

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Renier

    Service Advisor

    (5.0) 299 reviews

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