Reviews
Great dealership
Mike Urbania is the most professional dealer I have ever met. I would consider him a friend!!I really love his straight forward and honest ways he is the best!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michaek Klaben
Michael Klaben works well with his salesmen to help them get the cars their customers are asking for. Mike Urbania the salesman went above and beyond to help me get my car I wanted. He is always up front and honest. Mike helped me with my first car, and now my second car. He made a promise to have me in my car by Christmas and he delivered. Mike Urbania is AWESOME! I will return to Mike in the future. Thanks, Bernadette Callihan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful!
Mike Urbania went above and beyond on customer service. I called him at 9:30 and told him what I wanted and needed, he drove the car to my place of work for a test drive and I was walking out of the dealership at 12:30 with keys in hand. He has been selling me cars since I was 19 and would not trade him for the world!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful!
Mike Urbania went above and beyond on customer service. I called him at 9:30 and told him what I wanted and needed, he drove the car to my place of work for a test drive and I was walking out of the dealership at 12:30 with keys in hand. He has been selling me cars since I was 19 and would not trade him for the world!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike Klaben
Michael Klaben works well with his salesmen to help them get the cars their customers are asking for. Mike Urbania the salesman went above and beyond to help me get my car I wanted. He is always up front and honest. Mike helped me with my first car, and now my second car. He made a promise to have me in my car by Christmas and he delivered. Mike Urbania is AWESOME! I will return to Mike in the future. Thanks, Bernadette Callihan
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer!
I had a great experience at Klaben Ford in Warren. Stacey Dennis was so helpful to me in selecting my car. She is very patient and knowledgeable. I originally came in for a used vehicle and left with a new one!!! Thanks Stacey!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience
My experience at Klaben was amazing. I was very nervous about buying a car, and the awesome staff helped me get the car of my dreams. Stacey Dennis was so friendly, nice and explained every tiNY detail with us. I would recommend Klaben to any of my friends or family. Will be coming back for fiance's car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a car
My husband and I were met in the lot by Stacey Dennis. She was very friendly and put us at ease at once, we felt like we were part of the family. She listen to us, made the suggestions. And in no time we were buying our new car. Treated us with the utmost care, always telling us what was going on. Would recommend my family and friends to come back and ask for Stacey.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
My husband and I were met in the lot by Stacey Dennis. She was very friendly and put us at ease at once, we felt like we were part of the family. She listen to us, made the suggestions. And in no time we were buying our new car. Treated us with the utmost care, always telling us what was going on. Would recommend my family and friends to come back and ask for Stacey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A great place to buy a car.
I went to this dealership for the Lincoln date night promotion thinking it would be a good way to test drive a car since I was looking to buy one soon. My salesperson Amanda was the most amazing salesperson I have ever encountered. She was more than helpful with the Lincoln date night stuff and she got me into a brand new car. I didn't expect the deal to happen. I'm still shocked that the new car is mine. I would recommend Klaben to everyone I know looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car