Hertrich Chevrolet Buick GMC of Easton

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33 lifetime reviews.

  • Great salesmen but crap management

    I went to Hartridge GMC of Easton and I went to look at a particular vehicle was told that I couldn't get that vehicle but he could put me in a di...


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    I went to Hartridge GMC of Easton and I went to look at a particular vehicle was told that I couldn't get that vehicle but he could put me in a different vehicle I feel like if you go somewhere to look for a vehicle or car at a sales person should not try to sell you something else that you have an even inquired about the general manager was a straight jerk and I don't think that I would ever be doing business there again

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Overall poor, overpriced, slow service

    Poor service communication, told I would receive call next day on what was needed took 3 days for a response after I called in after 2 days. Surve...


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    Poor service communication, told I would receive call next day on what was needed took 3 days for a response after I called in after 2 days. Survey company used by dealer was supposed to make my appointment a week after the survey for first thing in morning, did not happen, no knowledge of appointment. All service was extremely overpriced compared to other dealers in the area for same work. no need to complain to the they don't care, not their problem as I was told. they blame everything on someone else that's not there. I will not set foot in a Chevrolet Dealer again even though I own 2 at the present time. I'll go to a local Ford Dealer that takes pride in their customer service on my other vehicles. Worst experience I've ever had at a dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • AC is not working

    They have been constantly bad at service and helping. I called to get them to look at my AC that stopped working. The car 2 years old and is just ...


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    They have been constantly bad at service and helping. I called to get them to look at my AC that stopped working. The car 2 years old and is just out of warranty bumper to bumper 56,000 miles. They said that they could look at it 10 days from now and they will see if they could get GM to fix it under warranty if it was a defect. 10 days really!! boy that's customer service. I have bought all GM car but am done buying from this dealer. This is not the first annoying customer service problem with them but it will be my last.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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