Hertrich Chevrolet Buick GMC of Easton

Went in ready to buy. Had done my homework. Told them my price and we negotiated quickly. Feel I got a good if not great deal.

Experience was great! Had a factory recall repaired

Repairs were fine cars are great no issues with anything

I went to Hartridge GMC of Easton and I went to look at a particular vehicle was told that I couldn't get that vehicle but he could put me in a different... vehicle I feel like if you go somewhere to look for a vehicle or car at a sales person should not try to sell you something else that you have an even inquired about the general manager was a straight jerk and I don't think that I would ever be doing business there again

Poor service communication, told I would receive call next day on what was needed took 3 days for a response after I called in after 2 days. Survey company... used by dealer was supposed to make my appointment a week after the survey for first thing in morning, did not happen, no knowledge of appointment. All service was extremely overpriced compared to other dealers in the area for same work. no need to complain to the they don't care, not their problem as I was told. they blame everything on someone else that's not there. I will not set foot in a Chevrolet Dealer again even though I own 2 at the present time. I'll go to a local Ford Dealer that takes pride in their customer service on my other vehicles. Worst experience I've ever had at a dealership.

They have been constantly bad at service and helping. I called to get them to look at my AC that stopped working. The car 2 years old and is just out of... warranty bumper to bumper 56,000 miles. They said that they could look at it 10 days from now and they will see if they could get GM to fix it under warranty if it was a defect. 10 days really!! boy that's customer service. I have bought all GM car but am done buying from this dealer. This is not the first annoying customer service problem with them but it will be my last.

I would like to express my sincere thanks to iur salesman Gerry Rue , and all the staff for all they did to make this the best experience we have had in... a long time.We would and have told everyone who asks us .How outstanding everything was. KEEP UP THE GOOD WORK!

I had my eye on this Honda Civic for a week and my wife and I had the chance to come over on a snowy day. As soon as we came in we were asked from Dave... Harmon if we needed help and Chris Dorsey our sales lady was right there. In the snow she went out and got the Honda and brought into the building so that we were able to look at it out of the weather. Chris is a very nice and helpful sales lady. Dave and Chris were able to give us what we wanted in our trade in and a payment amount. It was a very pleasent experince! Thank you Chris and Dave!

excellent service, my saleman, Jerry Rue, could not have been more helpful

My salesman Les Tyler was awesome. He showed us several different selections in our price range. He knew so much about all the cars, and he was really... funny. I liked the cars and I LOVED Les.