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Rod Baker Ford

(1,387 reviews)
Visit Rod Baker Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–7:00pm
Saturday 9:00am–5:00pm 7:30am–7:00pm
Sunday Closed Closed
New (815) 676-0826 (815) 676-0826
Used (815) 676-0829 (815) 676-0829
Service (815) 676-5025 (815) 676-5025

Inventory

See all 347 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since April 2015.
Rod Baker Ford located in Plainfield IL. is home of the No Hassle Deal since 1963 and proud to offer an outstanding selection of new Ford vehicles pre-owned vehicles parts and service for your Ford car truck or SUV. We are committed to customer satisfaction and making your new or used car buying process simple and easy.

When you are in the market to purchase a new Ford or a used car or truck we offer a variety of financing options to fit your needs! Call today for a no pressure no obligation test drive we look forward to earning your business!
"Home of the No Hassle Deal Since 1963"

Service center

Phone number (815) 676-5025

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–7:00pm
Sunday
Closed

Reviews

(1,387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rod Baker Ford from DealerRater.

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It was a clean and inviting place. The sales person was good.. I'll go back

It was a clean and inviting place. The sales person was good.. I'll go back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Working with Rod Baker Ford’s Matthew was a pleasure, he was responsive, clear and concise. There was no pressure to move in direction I wasn’t comfortable with.

Working with Rod Baker Ford’s Matthew was a pleasure, he was responsive, clear and concise. There was no pressure to move in direction I wasn’t comfortable with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They were willing to work with me and stay around my price range, Sales and staff were friendly and never pushy. Very satisfied with my decision to shop at Rod Baker and also with my purchase.

They were willing to work with me and stay around my price range, Sales and staff were friendly and never pushy. Very satisfied with my decision to shop at Rod Baker and also with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Salesperson Luke Schoenfielder was easy to work with. Straight forward and answered all my questions. Very happy with my purchase.

Salesperson Luke Schoenfielder was easy to work with. Straight forward and answered all my questions. Very happy with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I did not like my experience with the HR woman, snobbish, cold and gave me the feeling my new car I just brought would break down soon if I did not buy her upgrades. Great vehicle, Brian the Rep responded instantly answering any question, I have.

I did not like my experience with the HR woman, snobbish, cold and gave me the feeling my new car I just brought would break down soon if I did not buy her upgrades. Great vehicle, Brian the Rep responded instantly answering any question, I have.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience with Rod Baker Ford was almost bi-polar. My salesperson Kaitlyn, and the other people I spoke with were friendly and helpful. However, as a long-distance buyer it almost seemed like they went out of their way to make the process frustrating. I almost had to call off the deal when they added ridiculous dealer-installed junk to my used truck purchase AFTER the price was negotiated. Silly junk like “Spare tire lock” and “Pulse brake light” for hundreds and hundreds of dollars. That shenanigan makes the whole process feel slimy even though the people themselves seemed genuinely pleasant to deal with. Additionally, as someone who has purchased many vehicles over the internet, This process was one of the most difficult and illogical. If I hadn’t really wanted this particular truck, I certainly would have called off the deal because of their onerous procedures and the fact that they wouldn’t hold a vehicle even with a deposit while I was jumping through to very hoops they placed in front of a simple transaction. 3 stars about sums it up for me.

My experience with Rod Baker Ford was almost bi-polar. My salesperson Kaitlyn, and the other people I spoke with were friendly and helpful. However, as a long-distance buyer it almost seemed like they went out of their way to make the process frustrating. I almost had to call off the deal when they added ridiculous dealer-installed junk to my used truck purchase AFTER the price was negotiated. Silly junk like “Spare tire lock” and “Pulse brake light” for hundreds and hundreds of dollars. That shenanigan makes the whole process feel slimy even though the people themselves seemed genuinely pleasant to deal with. Additionally, as someone who has purchased many vehicles over the internet, This process was one of the most difficult and illogical. If I hadn’t really wanted this particular truck, I certainly would have called off the deal because of their onerous procedures and the fact that they wouldn’t hold a vehicle even with a deposit while I was jumping through to very hoops they placed in front of a simple transaction. 3 stars about sums it up for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
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What can i say, as a business owner for over 25 years , i look for truth and responsiveness rod baker ford excels on both !, very grateful for my first time experience with them 🙏

What can i say, as a business owner for over 25 years , i look for truth and responsiveness rod baker ford excels on both !, very grateful for my first time experience with them 🙏

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly service staff, professional and Accommodating. Will recommend others if asked about our experience. Thank you

Friendly service staff, professional and Accommodating. Will recommend others if asked about our experience. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly, informative, knowledgeable, clean facility, and very helpful and honest. Would recommend anyone to buy from Baker!

Friendly, informative, knowledgeable, clean facility, and very helpful and honest. Would recommend anyone to buy from Baker!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very polite,knowledgeable friendly and patient. James was a rockstar.very glad we found Rod Baker Ford

Very polite,knowledgeable friendly and patient. James was a rockstar.very glad we found Rod Baker Ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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