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I found a car online through Autotrader and checked it on their website. I called the dealership first thing in the morning (9am) Saturday and got a salesman... (either called DJ or JD not sure). I asked him to confirm the price and that they had it in stock still, he said he'd check and call me back. About an hour later I got a call back to confirm they had the car (in fact it was still wrapped in plastic) and that the price was good. I asked for an out the door price and he said he'd get back to me. After that I heard nothing. I called him about noon and was told he was too busy to speak to me but I could leave a message, which I did. No call back at all. Around 1pm I decide to drive over since I couldn't get hold of him so I take the hour long drive to the dealership. I arrive and DJ/JD shows me to his office and asks me to wait a moment. That's the last time we see that guy, he stayed hidden in the sales office for the rest of our time there. He sends in a "sales manager" who says the price online is wrong, there is no dealer discount on the car but maybe I'd like to look at it? Well that was a waste of a day. What's worse? It's now Sunday, and they STILL haven't fixed the price on their website, what a coincidence... I thought most of these cheap car dealer tricks were a thing of the past with the advent of internet competition, but apparently not.
It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please conta...ct us at (866) 950-5081 so we can understand your situation better in order to try and turn your experience around. We hope to hear from you soon.
They sold me a lemon! Basedon my credit I was told there was only 1 vehicle I qualify for 2017 jeep renegade. At 30000 miles transmission started doing... hard shift at 30 moh. After a number if times in service they simply said they coukd not duplicate even thougha known issue. Now at 40000 miles the car burns up all the oil before the 5000 interval and im told its normal. Clearly Ive been taken advantage of. Thankfully I found dealership in Pasadena willing to do fuel consumption test. I will NEVER buy Chrysler dodge jeepor anything. Never had a problem with nissan or toyota
Thank you for letting us know about your recent visit to Bayshore Chrysler Dodge Jeep RAM. If you are willing to give us another chance, please reach ...out to us at (866) 950-5081 to speak to our manager directly.
I had an excellent experience with Bayshore Chrysler Jeep Dodge Ram. The staff and sales people there made everything super quick and easy for me, which... was much appreciated since I drove from out of state to pick up my new Expedition. They had me in and out in a very timely manner and did a great job in all aspects of my buying experience.
Hello Tina, We're glad we could help you get the best deal and perfect vehicle. Thank you for the 5 star rating! We appreciate your business and look ...forward to assisting you again soon!
Chris High in the express lane was very knowledgeable and helped me get. And out quickly.
Christina, we're happy you found our staff to be so supportive during your experience here at Bayshore Chrysler Dodge Jeep RAM. Chris is a great asset... to our team and we'll be sure to let him know about your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
The express lane was very responsive , quick and friendly. I had other things to get done and they helped me get on my way quickly!
Christina, thank you so much for the positive review! We'll be sure to pass your kind words and five stars on to the rest of the team! Please don't he...sitate to reach out if there's anything additional we can do for you.
My experience has always been excellent with this dealership's service and repair department
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything e...lse comes up. Take care!
Great service will return everyone was very friendly
Charlie Bass, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
They were fast and got done in a timely manner. Didn?t have to wait to long.
Daniel Suazo, we're glad you had such a wonderful experience with us!
i would tell my friend of Baytown bay shore when ever they ask me were I got my jeep. They are very helpful and very friendly thank you jeep. Com
Hi Delia, thank you for taking the time to leave a review for us at Bayshore Chrysler Dodge Jeep RAM. We're happy we could meet your expectations! Ple...ase don't hesitate to reach out if there's anything additional we can do for you.
Overall good experience the only thing that would have made it better is if it was a bit faster
David, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything e...lse comes up. Take care!