Kia of Cleveland

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
38 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 11, 2019

    Just bought my 2nd new car here, just like the last one it was easy going with no pressure. Everyone was friendly and happy to answer my many questions

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 16, 2019

    I want to say I am very happy w this experience my sales rep made it every easy and fun he was very kinda to my family and I would highly recommen this... nice young to any one his name is Matt Megler I wish there were more people out there like him Thank u for all ur kindness Matt megler

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • September 24, 2017

    Guys, shopping with Kia was the best experience! Jeff Adams was an amazing sales person! He did not pressure me at all! Not to mention, it was a busy... day, with several customers and I still felt like the most important person there!! We love the service so much my husband bought his car and we were so happy I bought mine less than two days later!! We love Kia of Cleveland!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 15, 2019

    We went to buy this Jeep, the sales went to get the key and did not show back up for 20 mins. We decided to leave and look else where. I called the dealership... to talk to them and asked to speak to the sales manager. The lady took my name and number for him to call me back because he was with a customer. I got a call from another sales rep and not the sale manager. I explained what happened and he did not seem to worry about so I told him we were not interested in but anything from their lot. He said “ ok” and hung up! Very poor service!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    May 30, 2018

    Came in to trade for new car. Got the run around. Waited 2 days to be told they couldn't finance me. Was lied to from the manger, sales person, and customer... service rep.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am sorry you are disappointed that we were unable to get you approved. We worked very hard with several lenders in hopes of getting you into a new v...ehicle, unfortunately we were not able to get the loan approved.

  • 5.0 out of 5
    April 18, 2018

    Service Department is always friendly and aware of your cars needs. Waiting room is stocked with snacks, drinks, WiFi, TV, magazines, ect. Time frame quoted... is typically accurate and if longer is needed they communicate before the initial time frame has expired.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 Star Review! We appreciate your business!

  • 5.0 out of 5
    April 9, 2018

    I bought my car from Keith Stroud he did an excellent job on selling me this car he was kind and courteous and answered all my questions couldn't ask for... a better salesman.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2018

    Best experience with car buying ever! It was quick...we were in and out within a couple hours and on our way! Will definitely be back for our next car... purchase!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 Star Review!!! Look forward to working with you again in the future!

  • 5.0 out of 5
    April 4, 2018

    Jonathon Cotton was our sales person and he was great! He did everything he could to take care of us and get us in our new Kia Soul which we love!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 31, 2018

    I was a 1st time buyer. Kia of Cleveland worked hard & got me in a new 2018 Forte. Bryan was my dealer, very nice, explained every, & even gave advice.... Kia of Cleveland #1 in my book! No hassle. Thank you all for making my first experience the best & so easy! I will not shop anywhere else!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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