Kia of Cleveland

4.0 out of 5 4.0
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Kia of Cleveland Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2017

Our mission is to continuously exceed the expectations of our valued customers. It is this commitment that helped us to create our Easy Promise. Our Easy Promise guarantees that we will always provide our customers an enjoyable, hassle-free, and completely transparent experience.

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Ultimately, providing our customers an exceptional purchasing and owning experience is what matters most to Kia of Cleveland and we consider their satisfaction as our greatest accomplishment.

Service

Oil, Filter Change

$29.99 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
36 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 15, 2019

    We went to buy this Jeep, the sales went to get the key and did not show back up for 20 mins. We decided to leave and look else where. I called the dealership... to talk to them and asked to speak to the sales manager. The lady took my name and number for him to call me back because he was with a customer. I got a call from another sales rep and not the sale manager. I explained what happened and he did not seem to worry about so I told him we were not interested in but anything from their lot. He said “ ok” and hung up! Very poor service!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 30, 2018

    Came in to trade for new car. Got the run around. Waited 2 days to be told they couldn't finance me. Was lied to from the manger, sales person, and customer... service rep.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am sorry you are disappointed that we were unable to get you approved. We worked very hard with several lenders in hopes of getting you into a new v...ehicle, unfortunately we were not able to get the loan approved.

  • September 24, 2017

    Guys, shopping with Kia was the best experience! Jeff Adams was an amazing sales person! He did not pressure me at all! Not to mention, it was a busy... day, with several customers and I still felt like the most important person there!! We love the service so much my husband bought his car and we were so happy I bought mine less than two days later!! We love Kia of Cleveland!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2018

    Service Department is always friendly and aware of your cars needs. Waiting room is stocked with snacks, drinks, WiFi, TV, magazines, ect. Time frame quoted... is typically accurate and if longer is needed they communicate before the initial time frame has expired.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 Star Review! We appreciate your business!

  • 5.0 out of 5
    April 9, 2018

    I bought my car from Keith Stroud he did an excellent job on selling me this car he was kind and courteous and answered all my questions couldn't ask for... a better salesman.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2018

    Best experience with car buying ever! It was quick...we were in and out within a couple hours and on our way! Will definitely be back for our next car... purchase!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 Star Review!!! Look forward to working with you again in the future!

  • 5.0 out of 5
    April 4, 2018

    Jonathon Cotton was our sales person and he was great! He did everything he could to take care of us and get us in our new Kia Soul which we love!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 31, 2018

    I was a 1st time buyer. Kia of Cleveland worked hard & got me in a new 2018 Forte. Bryan was my dealer, very nice, explained every, & even gave advice.... Kia of Cleveland #1 in my book! No hassle. Thank you all for making my first experience the best & so easy! I will not shop anywhere else!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 28, 2018

    Drove 2 hours to look at a jeep. Listed at 22890. They were not willing to negotiate the price which was fine so I told them I wanted to think about... it. Afterwards the sales manager proceeded to come outside ask a few questions then after tore the quote paper in front of us and said "I'd hate to know I drove 2 hours to not buy a car". Absolutely rude and uncalled for. We will never recommend this so called "dealership" to anyone.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2018

    My salesman, Jeff Adams, was very professional and helpful. He fought to get me an excellent deal on a new Kia Niro (which is an awesome car!) And, Patrick... Jones, who sold us our Sorrento (a year-and-a-half earlier) was just as awesome. These guys gave my wife and I a great car buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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