Worst dealership I've ever been to!!
The worst experience I've ever been to. I was working with Sean Garcia and explained my situation. I gave all the information that he need to see how the dealership could help me with. He stated that they were not going to run my credit yet, that it would be a soft credit check. At the end of the day they could not help me. Later that evening I started getting credit alerts about on my credit report. Guess what they ran my credit when assured me that they were not going to run. SEAN GARCIA IS A LIER!! I don't know how they call this place a dealership when they have maybe 30 new cars.....REALLY!
Didn't Honor Website Price
They listed 2022 Kia Carnival with $400 discount on cars.com, but when I was at the dealership, they wanted to charge me $5000 - $7000 over MSRP.
Loved my car buying experience!
2/24/2021 I just bought a KIA Seltos from Pomona KIA and I love it! Jason was my Sales Consultant and he was very professional and knowledgeable. I usually hate the car buying process, but Jason and everyone I dealt with (the Manager, the Finance Dept and the Service Dept) made it a pleasure. I wasn't pressured to buy any add ons or into a price that was going to make me sorry I even walked in the door. I highly recommend this dealership and will be using their Service department for all my service needs. Pat Williams
Very friendly, only mildly pushy!
Great place to shop, lots of choices. The salesman weren't very pushy - thank you! We saw some very good care there, and pricing was not too bad.
I was smelling something burning in my passenger wheel well. I called Pomona Kia and spoke to Norma. She squeezed me in for service as it appeared to be an urgent service. I was so appreciative as other dealerships couldn't get me in until next week and they needed my car for 3 days to diagnose the problem. I arrived at Pomona Kia at my scheduled time. As I was bending down to show Norma which wheel it was...there it was shining in the reflection of the sun...a piece of plastic was stuck on my Catalytic Converter. She took my car into a service bay to have the plastic removed. Thank you Norma and the Service Department at Pomona Kia. You are my Service Professionals!
last month I came to buy a car a lady named Alexis sold me my car she was so beautiful and so kind she was so kind to me and my kids. I never leave reviews but she called me yesterday asking how everything is going and made sure I still loved my car which I though was so kind of her to do! shes a hard worker so if want to buy a car go to her she will love to have your business
Great customer service
Frank was very helpful and understanding of what I was looking for in my price range and was able to get me approved on a new vehicle with the understanding of my credit, Frank had great customer service and show me vehicles that was in my price range I am very thankful to have had Frank as my sales man.
2018 Kia Sorento
Moe is AMAZING, my 4th car from him, and I will go back again. He goes above and beyond to get the customer what they want at a price they can afford. Greg, Sales Manager was great to deal with as well.
Kia Optima 2018
Everyone here was so helpful and really did everything to make me happy and walk out satisfied. I?m so blessed to have come here! Amazing people!
Kia Soul Baby
Jeremy sold me a 2018 Kia Soul I was very satisfied with his customer service with his expertise very nice sales person and he knew what he was doing I highly recommend him to everyone that goes to All Star Kia in Pomona