Reviews
Write a reviewlousy dealership
I called asking for information on a vehice in stock. I asked if they do business with Roadlons. They said no and seemed completely uninterested in selling a car. Absolutely the most apathetic people I have spoken with.....they're a joke!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Customers , On behalf of Oryx Motors i would like to extend my sincere apologies for the rude behavior of our salesman MIKE over the phone, based on your evaluation he was dismissed and is no longer with us as of 11/21/13. Customer satisfaction is our top priority and we treat all our customers with respect and courtesy either over the phone or in person . Please accept my apologies and i promise you this will never happen again and if there is any thing i can do for you please give me a call anytime at my direct line 972-768-5992 . Sincerely Ahmad Khatib President Oryx Projects International Inc
Unprofessional over the phone
I called on a truck on a Thursday morning, Mike answered the phone and i asked a few questions and the only word he seemed to know was yes. He seemed like i was wasting his time, he even sighed over the phone. He was very unprofessional and i can't believe anyone would buy a vehicle from him. Maybe he was having a bad morning but that is still no way to treat a potential customer. Oryx motors lost a sale because of Mike. I don't normally write reviews like this but i want other people to beware of his unprofessional attitude.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The customer called asking to fax some info to his bank,when i told him is it ok for him to email me his info. He told me (if you can't speak and write in English you should not answer the phone)
Oryx was fabulous start thru post sale support
Oryx motors hooked me up with a very clean, beautiful F250 4x diesel. I got a price way below Blue book. We've had the truck for awhile & are very happy with the truck, the deal and the way we were treated! I highly recommend Oryx Motors! Contact Mike if you want someone that is easy to work with. We're some very happy customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Surpassed our Expectations...Purchased S4 Cab 3/13
First let me preface this review by stating that I am an Aircraft Dealer and my business revolves around the internet and 99% of my airplanes are sold based on phone/email conversations. History, pictures, documentation, etc are the key elements in painting a very Realistic Picture for a buyer to develop the proper expectations of what he is committing too. I purchased an Audi S4 Cabriolet from Mike 3/13 over the internet sight-unseen. His description was spot-on as we had zero surprises when it showed up on the truck. He sent plenty of large pics, CarFax and supporting docs to make the decision very easy for us. I've bought several cars in this fashion and have to say Mike made it extremely easy on us. Emailed us the closing docs within minutes of shaking his hand over the phone, we wired out the funds and had it picked up by a shipper the next day. Again, can't say enough about my experience. Oryx sold us a vehicle that Surpassed our Expectations...that doesn't happen very often when buying on-line!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike is a man of his word.
Mike agreed to a verbal deliverable after we'd finished the paperwork, so naturally I wondered if he'd keep his word after I drove off. Let me just say...with class.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Deal
Great Car,excellent service,fair price,will do business again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Deal !
I purchased a truck from these guys, price was right and the truck is in very good condition for the year and miles just like they said it is , i would recommend this dealership to anyone i know who's in the market for a used vehicle , thanks guys A+
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer BEWARE!
I was looking to buy a 2002 VW Jetta for $5,900 with 54k miles on it. I wanted to get some details about the dealer before I went to the dealership. I asked the man if I could take the car to a certified VW dealership to have them look at it. He said no, but I could have a mechanic come to look at the car with me. I can kind of understand this position, so I asked about their return policy. And he tells me that once I buy the car, it's mine and not their responsibility. So I tell him, so if I'm driving this car home and it blows up on me then you guys aren't going to help me out?? That's when he tells me that its probably better that he and I don't do business together. BEWARE OF DEALERSHIPS THAT ARE UNWILLING TO LET YOU FULLY INSPECT THE CAR BEFORE OR AFTER PURCHASE!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
No body came and ask to our lot and ask to take this car to a dealer,this is a false statement .The first person to come and see this vehicle did buy it.
Purchase
My experience what this dealership was excellent. I purcased a Jeep unlimited approximately one month ago. They were very accomadating in the purchaseprocess. I was able to have the vechicle checked out prior to my purchase by my mechanic. Since I live some distance from their dealership, they actually took the vechicle to my mechanic and waited while they went through the vechicle. The vechicle was in excellent condition with just minor normal maiteance needed. The vechicle had been well taken care of by the previous owner. They were very respectful, considerate, professional and went the extra mile. I am the type of individual that totally mistrusts car sales persons especially used care sale individuals. STATING THAT, I WOULD HIGHLY RECCOMEND THEM>
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I LOVE MY CAR !!!
Great people, made buying a car so easy and enjoyable. Thank you guys +++++
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase