The staff was courteous, professional, and respectful. They went out of their way to provide a clean and safe environment to wait for the car to be serviced.... As always,they explained the service and returned my car cleaner than when it came in.
They do not stand behind sales promises. They are rude and all about themselves. Will not negotiate price from retail sticker. Big egos for small fish.... I'm buying online and forget the sales chump.
Holly Fenton Kia is a wonderful dealer and their service department is top notch! Joe, the manager, keeps you well informed and does a fine job doing... everything to satisfy your needs. Very easy process! Highly recommend this dealer and their service!
Bob is doing a great job as service manager. He had my oil change and tire rotation done in around half hour. That was great as I had a lot to do that... day.
Felton Holly Kia Thank You For Lying About Your Customer Referral Program I Got My Girl To Buy A Car There 4months Later Haven’t Received My Referral Check... Worth $200.00 When I Call I Get Hung Up On Just Got My Licenses Was Thinking About Get A Car But Not From A Scam Company
They turned what I thought would be a painful experience I to a pleasant one . I walked away with my 2018 Kia Forte knowing that they have my back. Thanks... Chad and Renee!!
Always amazing customer service!! Staff very professional and friendly. Service took less than expected and the whole process was easy. Overall very... positive experience!! Would definitely recommend to anyone looking to buy or service a vehicle.
We bought our car from the KIA dealership in the next city over. However, its 45 minutes away, but Holly KIA welcomed us for service on our Forte. I have... to say, the service staff is top notch. Rick is probably one of the best managers for any business I have come across. Friendly, personal, and outgoing. Even the mechanics are polite and kind. I will be continuing to express my gratitude to Holly KIA by recommending them to everyone who is looking for a new car. I've already sent 5 different people their way just because of how great the service team is. They've been giving me massive deals on service, and even detailed my wife's car while it was in for service for free. Going to Holly KIA is NOT a mistake. Its the best thing you can do if you are looking for a solid running car and a solid service team that will take care of you and your vehicle.
Pool the team at Holly Kia of Felton is great made my car purchase very easy and very simple.
Denise was perfect with her process of putting my wife and I into a new car. She was thorough, and went above and beyond to help make the process easy.... The manager in financing was also very informative with answering my questions and pointing us in the right direction with certain issues. And by the way folks..thanks for the Reese cups! I was very stressed when I walked in and handing me my favorite candy really helped!