Kia of Vero Beach

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Reviews

3.7
(78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

2/17/24 Started driving seven hours to buy a 2023

2/17/24 Started driving seven hours to buy a 2023 Volkswagen car from this KIA dealership . The saleswoman Janette called back to tell me that before I came down I should know they put $3000 in dealer fees on every car they sell. When I asked her what that covered she responded every dealer charges $3000 in fees on their used cars. My response was so a 28,900 car is now back up to 36,000 with fees and taxes she respond yes. At least I was able to turn around and not waste so much of my time.

1.0

2/17/24 Started driving seven hours to buy a 2023

2/17/24 Started driving seven hours to buy a 2023 Volkswagen car from this KIA dealership . The saleswoman Janette called back to tell me that before I came down I should know they put $3000 in dealer fees on every car they sell. When I asked her what that covered she responded every dealer charges $3000 in fees on their used cars. My response was so a 28,900 car is now back up to 36,000 with fees and taxes she respond yes. At least I was able to turn around and not waste so much of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

BUYER BEWARE.

BUYER BEWARE. ASKED ME FOR ALL MY INFORMATION AND THEN DIDNT HAVE THE CAR I WANTED

1.0

BUYER BEWARE.

BUYER BEWARE. ASKED ME FOR ALL MY INFORMATION AND THEN DIDNT HAVE THE CAR I WANTED

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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1.0

Vero Kia scammers

Kia lists vehicles and do not honor the advertised sales and add a mandatory 4 thousand dollars maintenance fee to purchase and lie about everything, they are scam artists they increased the advertised price by 10 thousand on all vehicles

1.0

Vero Kia scammers

Kia lists vehicles and do not honor the advertised sales and add a mandatory 4 thousand dollars maintenance fee to purchase and lie about everything, they are scam artists they increased the advertised price by 10 thousand on all vehicles

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Horrible Service

Where do I even start? Was it the fact that they told me the radiator needed to be fixed but the radiator was in good condition? Or was it the fact that when I went into the sales office to inquire about the cost of a lease, the sales guy was offputting and insisted on running my credit and test driving a vehicle? Or was it the fact that a guy came from the back and claimed to to be the guy who sold me my vehicle 7 years ago (fun fact- it wasnt him). Or was it the fact that made a comment that it is a big jump from a kia forte to a telluride, as if 7 years hadnt passed by, and I am not making $12 an hour needing his mother to co-sign and now I make probably quadruple what he makes and have a credit score of 780... or was it the fact that I left their without pricing for a lease and I drove down the road to Kia of Fort Pierce and got all the information needed...Needless to say, will never be back and will never recommend.

1.0

Horrible Service

Where do I even start? Was it the fact that they told me the radiator needed to be fixed but the radiator was in good condition? Or was it the fact that when I went into the sales office to inquire about the cost of a lease, the sales guy was offputting and insisted on running my credit and test driving a vehicle? Or was it the fact that a guy came from the back and claimed to to be the guy who sold me my vehicle 7 years ago (fun fact- it wasnt him). Or was it the fact that made a comment that it is a big jump from a kia forte to a telluride, as if 7 years hadnt passed by, and I am not making $12 an hour needing his mother to co-sign and now I make probably quadruple what he makes and have a credit score of 780... or was it the fact that I left their without pricing for a lease and I drove down the road to Kia of Fort Pierce and got all the information needed...Needless to say, will never be back and will never recommend.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Kia of Vero Beach

Freddy and Liz were very helpful. They were awesome to work with. Everything went smoothly and I left with a 2024 KIA Seltos. I would recommend this dealership.

5.0

Kia of Vero Beach

Freddy and Liz were very helpful. They were awesome to work with. Everything went smoothly and I left with a 2024 KIA Seltos. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Kia of Vero Beach, BEST KIA service center!!

Great experience with KoVB. Fast service with video review of work and attentive techs who point out issues BEFORE they become real issues. I absolutely love these guys and the work they do.

5.0

Kia of Vero Beach, BEST KIA service center!!

Great experience with KoVB. Fast service with video review of work and attentive techs who point out issues BEFORE they become real issues. I absolutely love these guys and the work they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great Experience!!Buyi

Spencer Hicks (Vero Beach, FL) provided EXCELLENT service & follow-up!! He was funny, attentive & professional. He did whatever he could to get what I wanted.Also, Ralph Mandarino was efficient & personable &. made paperwork a breeze! . I am very satisfied with my new 2024 KIA K5 EX!!

5.0

Great Experience!!Buyi

Spencer Hicks (Vero Beach, FL) provided EXCELLENT service & follow-up!! He was funny, attentive & professional. He did whatever he could to get what I wanted.Also, Ralph Mandarino was efficient & personable &. made paperwork a breeze! . I am very satisfied with my new 2024 KIA K5 EX!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Exceptional Customer Service

Albert Sanchez (Nicknamed Jimmy) was very helpful and knowledgeable with the process of purchasing a car from Vero Beach Kia. He was very friendly and honest. We would recommend him as a salesperson any time.

5.0

Exceptional Customer Service

Albert Sanchez (Nicknamed Jimmy) was very helpful and knowledgeable with the process of purchasing a car from Vero Beach Kia. He was very friendly and honest. We would recommend him as a salesperson any time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

New car

I had the best sales person Nicholas G. He was so helpful from the first day and so nice. I want to thank him for doing a great job. I absolutely love my car!

5.0

New car

I had the best sales person Nicholas G. He was so helpful from the first day and so nice. I want to thank him for doing a great job. I absolutely love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Review on Kevin Summers and how we feel about him.

We always deal with Kevin Summers who is very professional, thorough and pleasant to deal with. He has always been reliable and honest. Great fella.

5.0

Review on Kevin Summers and how we feel about him.

We always deal with Kevin Summers who is very professional, thorough and pleasant to deal with. He has always been reliable and honest. Great fella.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 78 reviews