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Kia of Vero Beach

(259 reviews)
Visit Kia of Vero Beach
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (888) 400-9637 (888) 400-9637
Used (888) 263-0242 (888) 263-0242

Inventory

See all 251 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
At Kia of Vero Beach, we pride ourselves on clear, transparent pricing with no hidden fees, ensuring a hassle-free car-buying experience. Our friendly, knowledgeable staff is dedicated to delivering top-notch customer service, helping you find the perfect vehicle from our wide selection of new and pre-owned Kias. Plus, our excellent service department is here to keep your car running smoothly with expert care. Discover the difference at Kia of Vero Beach, where your satisfaction is our priority. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion.

Service center

Phone number (888) 263-0242

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Don't let Freddy Mitchell sell you a vehicle without

Don't let Freddy Mitchell sell you a vehicle without looking at everything first... he'll lie to you

Don't let Freddy Mitchell sell you a vehicle without

Don't let Freddy Mitchell sell you a vehicle without looking at everything first... he'll lie to you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Don't let Freddy Mitchell sell you a vehicle he'll lie to you

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In 2022, I purchased a truck from Toyota Kia of Vero

In 2022, I purchased a truck from Toyota Kia of Vero Beach using all my savings. As a single father of three, I desperately needed a vehicle for my kids, and the dealership required a co-signer, which meant I had to ask someone for help. From the very first day, the truck has caused me problems, and I have had to take it to the dealership multiple times. The engine has failed twice and has been replaced twice in less than two years. However, the dealership is unwilling to take responsibility or help me fix the issue, instead blaming me for the problems. One representative even told me it was not their fault once I left the lot, which I found very insulting and humiliating. I have reached out to everyone at the dealership, including the owner (Bob), general manager (Steve), operating manager, financial manager, service manager (Tim), and sales manager, but no one is willing to assist me. They have all dismissed my concerns. Instead, they suggested that I purchase another car and implied that I would have to make payments on both vehicles. Currently, I am paying $535 per month for a truck that is not working, and it will cost $6,000 to fix. I still owe $18,000 on the vehicle, which is a significant burden for me. I feel I have been treated horribly, and the dealership refuses to take responsibility for their faulty product. Unfortunately, I cannot afford to buy another vehicle, and my kids and I have been relying on rides and city buses. If you have any suggestions on what I can do, please email me at nccu05@live.com. Additionally, if you know the right person to contact, please advise. Should I consider hiring a lawyer to help resolve this situation?

In 2022, I purchased a truck from Toyota Kia of Vero

In 2022, I purchased a truck from Toyota Kia of Vero Beach using all my savings. As a single father of three, I desperately needed a vehicle for my kids, and the dealership required a co-signer, which meant I had to ask someone for help. From the very first day, the truck has caused me problems, and I have had to take it to the dealership multiple times. The engine has failed twice and has been replaced twice in less than two years. However, the dealership is unwilling to take responsibility or help me fix the issue, instead blaming me for the problems. One representative even told me it was not their fault once I left the lot, which I found very insulting and humiliating. I have reached out to everyone at the dealership, including the owner (Bob), general manager (Steve), operating manager, financial manager, service manager (Tim), and sales manager, but no one is willing to assist me. They have all dismissed my concerns. Instead, they suggested that I purchase another car and implied that I would have to make payments on both vehicles. Currently, I am paying $535 per month for a truck that is not working, and it will cost $6,000 to fix. I still owe $18,000 on the vehicle, which is a significant burden for me. I feel I have been treated horribly, and the dealership refuses to take responsibility for their faulty product. Unfortunately, I cannot afford to buy another vehicle, and my kids and I have been relying on rides and city buses. If you have any suggestions on what I can do, please email me at nccu05@live.com. Additionally, if you know the right person to contact, please advise. Should I consider hiring a lawyer to help resolve this situation?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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They couldn’t care less about selling me a lemon.

They couldn’t care less about selling me a lemon. I understand the lemon isn’t their fault but they have yet to offer any help. They will just gaslight you if you have a true problem.

They couldn’t care less about selling me a lemon.

They couldn’t care less about selling me a lemon. I understand the lemon isn’t their fault but they have yet to offer any help. They will just gaslight you if you have a true problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Treated with respect and there knowledge of the car and

Treated with respect and there knowledge of the car and finance was great. Andrew helped me the most.

Treated with respect and there knowledge of the car and

Treated with respect and there knowledge of the car and finance was great. Andrew helped me the most.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Mitchell was a great salesmen and I feel that he did all

Mitchell was a great salesmen and I feel that he did all that I was expecting and more. Thanks Mitchell

Mitchell was a great salesmen and I feel that he did all

Mitchell was a great salesmen and I feel that he did all that I was expecting and more. Thanks Mitchell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A go to different Kia dealerships but this on in Vero

A go to different Kia dealerships but this on in Vero Beach has the best customer service and friendliest staff ! Clean, fast, offer snacks and drinks . Very pleasant experience

A go to different Kia dealerships but this on in Vero

A go to different Kia dealerships but this on in Vero Beach has the best customer service and friendliest staff ! Clean, fast, offer snacks and drinks . Very pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Service Dept.

The Service Dept. is great! The Service Advisors are very knowledgeable and always keep me informed of any issues found during inspections and repairs. Serg was especially helpful during my last visit. Kevin Summers is the most professional salesman I've ever encountered (2 vehicles purchased with his help in the last 6 years)

The Service Dept.

The Service Dept. is great! The Service Advisors are very knowledgeable and always keep me informed of any issues found during inspections and repairs. Serg was especially helpful during my last visit. Kevin Summers is the most professional salesman I've ever encountered (2 vehicles purchased with his help in the last 6 years)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Really positive time spent working with Kevin Summers.

Really positive time spent working with Kevin Summers. He was very pleasant and extremely helpful - spent a lot of time with us finding the perfect model to meet our needs. He took a personal interest in our quest for a new car - we were very happy with the whole experience!

Really positive time spent working with Kevin Summers.

Really positive time spent working with Kevin Summers. He was very pleasant and extremely helpful - spent a lot of time with us finding the perfect model to meet our needs. He took a personal interest in our quest for a new car - we were very happy with the whole experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Prompt and courteous service, diligent technician, clean

Prompt and courteous service, diligent technician, clean and hospitable waiting area, for a routine maintenance.

Prompt and courteous service, diligent technician, clean

Prompt and courteous service, diligent technician, clean and hospitable waiting area, for a routine maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I highly recommend Vero Beach dealership.

I highly recommend Vero Beach dealership. I bought my Kia Soul there and the was no pressure and they didn't hold me there forever like some dealerships. I found my car i wanted on their website and I called them and asked for an out the door price. When Iarrived there the paper was all done and it was the price I agreed on. The salesman was super helpful and very nice.

I highly recommend Vero Beach dealership.

I highly recommend Vero Beach dealership. I bought my Kia Soul there and the was no pressure and they didn't hold me there forever like some dealerships. I found my car i wanted on their website and I called them and asked for an out the door price. When Iarrived there the paper was all done and it was the price I agreed on. The salesman was super helpful and very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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