Kia of Vero Beach

3.6
(65 reviews)

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Reviews

3.6
(65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Best buying experience ever!!

Our salesperson Janette Lisella was absolutely wonderful and helpful! We have purchased 2 cars through her, a 2022 Telluride in July ‘22, and a 2023 Soul in January 2023. She accommodated us extremely well by returning our calls, giving factual information about the cars, and patiently helping us work through the online paperwork! We have never had such an easy and pleasant car buying experience. She did NOT pressure us and gave us time to make the decisions best for us. We have and will continue to refer potential Kia buyers to her. We love the Kia brand. The offices were clean, workers pleasant, and a breeze to make appointments! A friendly and efficient deslershi

5.0

This is the best place for your service needs

The best dealership I have ever experienced you will find the best customer service at this location they really care about the coustomers !The whole team is so helpful and nice when needed you can tell they all love where they work and take pride in their facility and in keeping your buisness

5.0

All Star Service Team

Tim and Tiffany are AMAZING!!!!! They helped us with our new car concerns without ANY issues what so ever!!!! They understood the safety concerns and made sure that we left feeling safe, secure and part of the Kia family! Thank you! Highly recommend the service team at Kia of Vero Beach!!!

5.0

Routine service visit 7/6/22

Routine visit 7/6/2022 In and out in less than an hour. Service rep Tiffany was prompt and informative. Particularly like the tech video sent to my phone.

1.0

I bought my car in February it was the worst exper

It was terrible from the day I got in there to the time I left I think I should have went to Honda dealership never had a problem until I came to Kia

1.0

unethical hidden fees,low ball offer trade-in

June 04, 2022 Went in Saturday to look at a used suv with an advertised internet price of 38800.00 plus dealer fee and taxes. I was trading in my paid off 2018 camry since I had recieved an email day before from toyota side of the business (this dealer is both a toyota and kia) offering me 23000.00 trade in on my vehicle. upon arrival I was very clear as to I wanted to negotiate pricing before all else they took my car for appraisel and insisted I test drive suv so as to not waste there time and they stated not to worry they were going to take care of me when I got back.upon getting back sales mgr comes with offer. first off low balled my camry offering about 18000.00 I mentioned the email for 23000.00 he wrote it down stated he could work on that. But thing is the suv priced at 38800.00 isnt really 38800.00 its plus dealer fee 899.00 taxes ball park 1000.00 these fees are expected as we,ve grown to live with them, but here comes an additional 2900.00 un advertised add on fee for several other addons including warranties etc. I mentioned that I dont need or want any addon warranties,also this is a used car from subaru so there are no physical addons from kia or toyota . I was then told its not an option they are added on already regardless,was told give him a minute came back with no numbers just thanked me for coming in and sent me on my way . no numbers no negotiating no nothing. we were like 1800.00 apart until all the mysterious add on fees and the low ball offer . Mind you I came in with all the money paperwork etc. Basicly I was if not the easiest, one of the easiest sales of the day. but no effort placed on dealers side what so ever. Use caution when shopping I've dealt with small fees here and there hidden in the past but 2900.00 hidden fee is absurd,unethical,and robbery. Be Blessed shop wisely

5.0

Top Notch Service Department

The service department is top notch. Tim was very professional and helpful. I appreciated the lift home and the return for my car! Also, the ability to view the tuning of my car via video was very helpful.

1.0

Don't visit this dealership

Came in to buy a car. Liked the car but the salesman and his manager very unpleasant and rude. Also they don't want to negotiate from their High prices for used cars . Seemed smug and certainly not customer friendly. Say away from this dealership . PS follow on. Another agent from the sister dealership toyota called 1 day later to listen, offered help, and never called back.

1.0

Do not believe them if they say you are approved

We went in to see what they had. We found a vehicle we liked did the paperwork and they came out with an approval for a price we were willing to pay, even told us to go ahead and change our insurance over to the new vehicle so we would be ready when we went into finance. He came back out and told us there was a problem and they were trying to fix it and 2 hours later they wanted $300 more a month and hard hit our credit 12 times after we asked them not to, my credit went down 67 points. Needless to say we did not buy and DO NOT recommend this place.

5.0

Bought 2 new cars

My salesman Kevin Summers was awesome very knowledgeable of cars and deals would only recommend him to buy from, wish I had received my $1000 gas voucher though

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