Reviews
Came in to review cars looking to replace my old Sportage
Came in to review cars looking to replace my old Sportage and left with a new one. Great experience no pressure salesman.
Came in to review cars looking to replace my old Sportage
Came in to review cars looking to replace my old Sportage and left with a new one. Great experience no pressure salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled you left with a new Kia Sportage! Thanks for choosing Team Kia of Bend and for sharing your experience. Safe travels ahead!
I took my car in without my husband for the first time
I took my car in without my husband for the first time and was a bit nervous. But I was very pleased and treated with respect and kindness. I hope I get to work with Ethan Jackson at my next visit to Kia!
I took my car in without my husband for the first time
I took my car in without my husband for the first time and was a bit nervous. But I was very pleased and treated with respect and kindness. I hope I get to work with Ethan Jackson at my next visit to Kia!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dar, we're so happy to hear Ethan made your visit a positive one! Thank you for trusting Team Kia of Bend with your business. We look forward to seeing you again!
I recently purchased a new car from team Kia.
I recently purchased a new car from team Kia. My salesman was Brahm. He was extremely helpful and very easy to deal with. Besides showing me options to choose from he gave me plenty of time to do research on my own. No high pressure here for sure. I highly recommend Brahm at Team KIA if you are in the market for a new car. This is my 3rd Kia and the second I’ve bought at team Kia.
I recently purchased a new car from team Kia.
I recently purchased a new car from team Kia. My salesman was Brahm. He was extremely helpful and very easy to deal with. Besides showing me options to choose from he gave me plenty of time to do research on my own. No high pressure here for sure. I highly recommend Brahm at Team KIA if you are in the market for a new car. This is my 3rd Kia and the second I’ve bought at team Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jack, we appreciate your continued business and stellar review of Brahm! Thank you for choosing Team Kia of Bend and congratulations on your new car!
Ethan is very polite and friendly.
Ethan is very polite and friendly. He told me what to expect and he was correct. My car is back on the road! Thanks!
Ethan is very polite and friendly.
Ethan is very polite and friendly. He told me what to expect and he was correct. My car is back on the road! Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peggy, we're happy to hear that Ethan provided you with such a positive experience at Team Kia of Bend. Thanks for sharing your feedback and enjoy the ride!
Ethan is always friendly and helpful and passes on
Ethan is always friendly and helpful and passes on information I need to know thank you
Ethan is always friendly and helpful and passes on
Ethan is always friendly and helpful and passes on information I need to know thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful to have earned your business, Kimmy. Thanks for taking the time to leave us a review! - Ethan and the Team Kia of Bend Team
the whole process from the test drive to the drive home
the whole process from the test drive to the drive home with out new vehicle was very relaxed and informative. Everyone involved was very easy to work with and friendly.
the whole process from the test drive to the drive home
the whole process from the test drive to the drive home with out new vehicle was very relaxed and informative. Everyone involved was very easy to work with and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Darrell, we're delighted to hear that your experience at Team Kia of Bend was relaxed and informative. Thank you for sharing your positive feedback! Enjoy the new vehicle!
Kaitlyn was awesome overall, very friendly and explained
Kaitlyn was awesome overall, very friendly and explained everything very well. She's a great communicator.
Kaitlyn was awesome overall, very friendly and explained
Kaitlyn was awesome overall, very friendly and explained everything very well. She's a great communicator.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, we're delighted to hear that Kaitlyn provided such a positive experience at Team Kia of Bend. Thank you for sharing your feedback!
I bought a little used electric kia soul a few years ago
I bought a little used electric kia soul a few years ago at this Kia dealership. I have been SO IMPRESSED with every one I’ve worked with there. They are responsive, helpful, friendly and they go beyond every single time. Excellent customer service! And I still love the little kia soul!
I bought a little used electric kia soul a few years ago
I bought a little used electric kia soul a few years ago at this Kia dealership. I have been SO IMPRESSED with every one I’ve worked with there. They are responsive, helpful, friendly and they go beyond every single time. Excellent customer service! And I still love the little kia soul!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sue, we're delighted to hear that you're still loving your Kia Soul and have had such positive experiences with our Team Kia of Bend crew! Thank you for sharing your kind words about our customer service. We're always here if you need anything in the future!
I was greeted by Brian Myers at team Kia of bend and he
I was greeted by Brian Myers at team Kia of bend and he was extremely helpful in deciding which vehicle was best for us. He was very knowledgeable on each vehicle that we were looking at. The buying transaction was fast and easy, all departments were fantastic to work with A+ Dealership
I was greeted by Brian Myers at team Kia of bend and he
I was greeted by Brian Myers at team Kia of bend and he was extremely helpful in deciding which vehicle was best for us. He was very knowledgeable on each vehicle that we were looking at. The buying transaction was fast and easy, all departments were fantastic to work with A+ Dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're glad Brian and the entire Team Kia of Bend made your car-buying process smooth and enjoyable. Here's to the road ahead!
Because of this dealership, I will never buy a Kia again.
Because of this dealership, I will never buy a Kia again. I had a 2022 Sorento lease that was ending in March. I love my car, so I chose to keep the car and finance it instead. That was my first mistake! The sales department acted like this is the first time they have ever sold a car. First they told me to come in and sign paperwork on a specific date and time, I did so, and no one knew I was coming / paperwork was not ready. Then they jerked us around for about a month. Eventually told us to go get our own financing first. Odd - we have bought several cars and have never had to do that but okay. We go to OnPoint and set that all up. All OnPoint needed was paperwork on the car from Kia. We asked Kia to send that over to the bank - they said we have no idea what you are talking about . ?????? Okay then. Then they say you know what for your troubles we will push this through to management and get it done here. Show up today at 1:15 (as scheduled) and I was ignored for 35 minutes, and then Mike talked to me like I was an idiot. He told me “we are not a bank, lady” - as if people don’t finance cars everyday ???????? Overall a horrible experience and because of team Kia of bend, we will never be purchasing another Kia. We could not be more disgusted with their unprofessional and Unknowledgeable staff. 0/10 recommend.
Because of this dealership, I will never buy a Kia again.
Because of this dealership, I will never buy a Kia again. I had a 2022 Sorento lease that was ending in March. I love my car, so I chose to keep the car and finance it instead. That was my first mistake! The sales department acted like this is the first time they have ever sold a car. First they told me to come in and sign paperwork on a specific date and time, I did so, and no one knew I was coming / paperwork was not ready. Then they jerked us around for about a month. Eventually told us to go get our own financing first. Odd - we have bought several cars and have never had to do that but okay. We go to OnPoint and set that all up. All OnPoint needed was paperwork on the car from Kia. We asked Kia to send that over to the bank - they said we have no idea what you are talking about . ?????? Okay then. Then they say you know what for your troubles we will push this through to management and get it done here. Show up today at 1:15 (as scheduled) and I was ignored for 35 minutes, and then Mike talked to me like I was an idiot. He told me “we are not a bank, lady” - as if people don’t finance cars everyday ???????? Overall a horrible experience and because of team Kia of bend, we will never be purchasing another Kia. We could not be more disgusted with their unprofessional and Unknowledgeable staff. 0/10 recommend.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm truly sorry to hear about your frustrating experience and the issues you encountered during the lease buyout. We strive for a smooth process and it seems we fell short this time. Please reach out if you're open to discussing this further and giving us another chance. Thank you, Bryce West - General Sales Manager - (541) 550-5555