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Meet Carlos Alejo

Carlos Alejo headshot
Assistant Service Manger
(262 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Explained everything!

Explained everything! Great customer service! I will definitely be back! Fast service, not a long wait on a Saturday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

I loved customer service very much, they were very kind

I loved customer service very much, they were very kind and quick to serve me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Previously had a good experience with greenway kia east

Previously had a good experience with greenway kia east but his last time they treated me like absolute trash and honestly will never go back to get a car service here. Already gave you my review on Google.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service , def will be back sooner than later.

Great service , def will be back sooner than later. Nice and pleasant Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

This organization repeatedly demonstrates a lack of

This organization repeatedly demonstrates a lack of transparency and accountability, deflecting responsibility for ongoing mistakes and failures.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient process, you come in and they move as quickly

Efficient process, you come in and they move as quickly as possible. Snacks, coffee and water provided and TV entertainment help to pass the wait times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and well attended from start to finish and

Great service and well attended from start to finish and recommend to everyone to get their services done here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at this deal with shift is super.

Everyone at this deal with shift is super. As soon as you drive in, you are taken care of don't wait but a minute to get it, get out of your car and get the car serviced. The service department is great. They take care of everything efficiently. I've been coming to this dealership for over seven years.And have had no problems whatsoever with any other one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Muy bien servicio atento en todo,amable servicial

Muy bien servicio atento en todo,amable servicial explicaba muy bien pude entender perfectamente lo q tenía mi vehículo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shelby is awesome!

Shelby is awesome!!! She kept me informed the whole time. Always had the answer if I had a question!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.