Read reviews that mention:
We had never owned a KIA vehicle previously but in January 2021 we purchased a "new to us" 2018 Sportage. This dealership and KIA had been recommended... to us by friends and family. We loved the Sportage, had everything on it and loved the way it drove. Unfortunately, only about 5 weeks after having it I was T-bined when someone ran a red light. When I realized what had happened I cried not only for myself at first but for our vehicle. But, I walked away from the accident. Some of these reflections are hindsight as you don't realize it at the time. I was shaken up, yes, but safe. I felt very safe and protected. The driver's side curtain airbag deployed and saved me from hitting the window. My seat belt and shoulder harness were very tight and the headrest protected my head. The next days were busy filled with insurance/ reports and all that goes into something like this. But we had great help from the KIA finance staff, we had put gap insurance on and they and the company assisted with everything. We knew we wanted another KIA Sportage and had also contacted our sales person, Matt to start looking for us. This past week we drove off the lot in our beautiful new 2021 Sportage. It has all the great features of the one we lost and more, it comes with a feeling of safety for us driving it and being passengers. So grateful to be working with this dealership!
We just bought our third new vehicle at Kia of Fargo. It's like the Cheers bar of car dealerships. Everyone knows us by name, we chat about our lives and... families and buying the car seems incidental. Mike, Kelsey, Joe and Ethan teamed up to get things done for us amidst a packed sales floor. It is always an easy, enjoyable experience. The service department has been fabulous in the rare occasions (3 in 8 years between 3 cars) we've had a problem, and also for routine service. There are no adequate words to express my satisfaction.
Service was great with a female changing the oil and working with customers in a very courteous manner. Helpful and spoke in easy to understand language... without the use of technical jargon that laymen find hard to understand at times. I would recommend this place of business!
I have a two hour drive to Kia of Fargo. They have great all around service when my car needs work. They go out of their way to make the experience excellent.
I dont recommend the service department. The female that works in the service is awesome but the other younger Male that I talk to when i call and when... they call me back, he is a complete xxxxx.
Love the car, Miguel Gutierrez was a excellent sales consultant I would recommend this dealership here in Fargo to everyone, everyone was very helpful... and.
So this is the 2nd Brand New Kia Sorento we have bought from Kelsey Rohweder . I highly recommend her sales experience and her knowledge of these Kia Brands.... Love these cars and love there 100,000 mile warranty!!
Poor poor concern for the customer after the bill is paid. Don't service here.
We are on our third Kia vehicle and are so very glad to have been able to deal with Kia of Fargo this time around. We have always appreciated Mike's straight... forward way of working with us and willingness to go the extra mile to help us out. We absolutely LOVE our new 2017 Kia Sportage SX Turbo and are excited to have been able to work with our local Kia dealer.
From the moment I walked in the door the first time 2 months before my purchase, to the delivery, the staff was exceptional! Friendly, knowledgeable,... attentive! Rod Bjerke was so kind and patient with my numerous moments of indecisiveness. They found the model I wanted at another dealer when I finally made my decision. Absolutely the best car buying experience I have ever had!