Reviews
Woody Rogers and Manny Garcia work exceptionally well together. Their positive energy, teamwork, and genuine camaraderie are evident in every interaction, and that enthusiasm is truly contagious. As experienced car buyers, we greatly appreciated how they listened to our needs without resorting to the typical sales jargon we've encountered at other dealerships. Their approach was honest, helpful, and focused on making sure we felt comfortable throughout the process. This level of customer service is rare, and GMC is fortunate to have employees like Woody and Manny representing the brand. They make a lasting positive impact not only on sales but also on the overall reputation of the dealership. I have recommended friends and family to them specifically. One for sure will be contacting Woody shortly. If I had the means to purchase another vehicle, I would do so without hesitation just to experience the exceptional service that Woody and Manny provide. They truly made this one of the best car-buying experiences we've ever had. In another four years, I plan to return to purchase my dream vehicle, a GMC Yukon. Knowing that Woody and Manny are there would make that decision even easier. Their professionalism, knowledge, and customer-first approach have earned my trust and future business.
Woody Rogers and Manny Garcia work exceptionally well together. Their positive energy, teamwork, and genuine camaraderie are evident in every interaction, and that enthusiasm is truly contagious. As experienced car buyers, we greatly appreciated how they listened to our needs without resorting to the typical sales jargon we've encountered at other dealerships. Their approach was honest, helpful, and focused on making sure we felt comfortable throughout the process. This level of customer service is rare, and GMC is fortunate to have employees like Woody and Manny representing the brand. They make a lasting positive impact not only on sales but also on the overall reputation of the dealership. I have recommended friends and family to them specifically. One for sure will be contacting Woody shortly. If I had the means to purchase another vehicle, I would do so without hesitation just to experience the exceptional service that Woody and Manny provide. They truly made this one of the best car-buying experiences we've ever had. In another four years, I plan to return to purchase my dream vehicle, a GMC Yukon. Knowing that Woody and Manny are there would make that decision even easier. Their professionalism, knowledge, and customer-first approach have earned my trust and future business.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at Hardin Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience from start to finish. Friendly, honest, knowledgeable, and truly made the entire car-buying process easy.
Great experience from start to finish. Friendly, honest, knowledgeable, and truly made the entire car-buying process easy.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hardin Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hardin is the only place I will take my truck. Sean in service is the reason and he is always awesome.
Hardin is the only place I will take my truck. Sean in service is the reason and he is always awesome.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hardin is the only place I will take my truck. Sean in service is the reason and he is always awesome.
Hardin is the only place I will take my truck. Sean in service is the reason and he is always awesome.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hey, First time GMC customer here. When I first had to call service and parts, due to a maintenance needed, I was nervous scared and worried. The woman in Serice and parts at Harding GMC was my first point of contact. Her tone of voice unwelcoming and bothered. She was unsure and unknowledgeable regarding the questions I was asking her regarding on what to do and how to proceed w my car maintenance and service Without pulling up any information on my vehicle. She just gave me set prices and brushed me off and left me lost and confused. ( please find out who this woman is and have a talk with her) perhaps provide feedback on how she can better her customer service skills. Long story short, im still nervous, I still had more questions so I called again hoping I wouldn't get the lady. Thankfully, I got Christian. He was professional, knowledgeable and assured me step by step on what to do. He gave me a peace of mind and that everything will be okay and taken care of. I trusted him to be my service tech. Throughout the process, he kept in touch with me and gave me updates on my car. Thank you Christian at Hardin GMC in Service and Parts for providing World Class Customer Service!!! I am so Happy you took care of everything one and done. Day of picking up my vehicle, was easy and process was smooth. I saw Christian, and wished I was able to Thank him personally, but he was on the phone assisting others. If you see this, Christian , Thank you for all your help! You are Greatly appreciated!! You are great at what you do. Keep Thriving!
Hey, First time GMC customer here. When I first had to call service and parts, due to a maintenance needed, I was nervous scared and worried. The woman in Serice and parts at Harding GMC was my first point of contact. Her tone of voice unwelcoming and bothered. She was unsure and unknowledgeable regarding the questions I was asking her regarding on what to do and how to proceed w my car maintenance and service Without pulling up any information on my vehicle. She just gave me set prices and brushed me off and left me lost and confused. ( please find out who this woman is and have a talk with her) perhaps provide feedback on how she can better her customer service skills. Long story short, im still nervous, I still had more questions so I called again hoping I wouldn't get the lady. Thankfully, I got Christian. He was professional, knowledgeable and assured me step by step on what to do. He gave me a peace of mind and that everything will be okay and taken care of. I trusted him to be my service tech. Throughout the process, he kept in touch with me and gave me updates on my car. Thank you Christian at Hardin GMC in Service and Parts for providing World Class Customer Service!!! I am so Happy you took care of everything one and done. Day of picking up my vehicle, was easy and process was smooth. I saw Christian, and wished I was able to Thank him personally, but he was on the phone assisting others. If you see this, Christian , Thank you for all your help! You are Greatly appreciated!! You are great at what you do. Keep Thriving!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. Here at Hardin Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 653-8850 to discuss ways we can better serve you in the future.
Professional. got the service done quickly It was easy to drop off the car and leave the service to them
Professional. got the service done quickly It was easy to drop off the car and leave the service to them
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Honest, had my vehicle serviced for a fault showing about the brakes, after repaired, picked up the vehicle and the next day the same fault returned. Brought the vehicle back to be looked at again and it was the bleeding of the brakes wasn't completely done. After this the vehicle runs good. Was told the honest truth about the system hadn't been done completely. For the reason the fault returned.
Honest, had my vehicle serviced for a fault showing about the brakes, after repaired, picked up the vehicle and the next day the same fault returned. Brought the vehicle back to be looked at again and it was the bleeding of the brakes wasn't completely done. After this the vehicle runs good. Was told the honest truth about the system hadn't been done completely. For the reason the fault returned.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Enjoyable, great customer service and very knowledgeable I appreciated all the information and support I received
Enjoyable, great customer service and very knowledgeable I appreciated all the information and support I received
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Sean was awesome but getting the loaner and returning it is annoying. It used to be easy you guys made it hard
Sean was awesome but getting the loaner and returning it is annoying. It used to be easy you guys made it hard
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Awesome customer care it was annoying that I couldn't get a loaner truck away The manager at the cashier counter was cool and the lady that did the rental was awesome also
Awesome customer care it was annoying that I couldn't get a loaner truck away The manager at the cashier counter was cool and the lady that did the rental was awesome also
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.