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Quality Kia of Greenwood

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (118 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Quality Kia of Greenwood from DealerRater.

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2021 Telluride owner.

2021 Telluride owner. Purchased vehicle new from dealership. Went to dealership for regular oil change maintenance. Was slammed into $20.00 oil additive that was not asked for or told about until I saw the bill. Was also suggested to replace cabin filter even though I replaced it 2 days prior to oil change. No windows sticker to remind for next service. Guess they don't want me to be reminded to bring it back. Will be going elsewhere for future service.$100.00 for oil change will not happen again.

2021 Telluride owner.

2021 Telluride owner. Purchased vehicle new from dealership. Went to dealership for regular oil change maintenance. Was slammed into $20.00 oil additive that was not asked for or told about until I saw the bill. Was also suggested to replace cabin filter even though I replaced it 2 days prior to oil change. No windows sticker to remind for next service. Guess they don't want me to be reminded to bring it back. Will be going elsewhere for future service.$100.00 for oil change will not happen again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Robert and Kelvin are great!

Robert and Kelvin are great! My buying experience was amazing. I am loving my new Kia K4 thank you both for all the help!

Robert and Kelvin are great!

Robert and Kelvin are great! My buying experience was amazing. I am loving my new Kia K4 thank you both for all the help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recently purchased a 2022 Toyota Corolla SE.

I recently purchased a 2022 Toyota Corolla SE. I am extremely happy with my purchase. I can not say anything but great things about Bobbie South. This is the 3rd vehicle purchased with her expertise and going the extra mile. If you are in the Market for a car please go see Bobbie.

I recently purchased a 2022 Toyota Corolla SE.

I recently purchased a 2022 Toyota Corolla SE. I am extremely happy with my purchase. I can not say anything but great things about Bobbie South. This is the 3rd vehicle purchased with her expertise and going the extra mile. If you are in the Market for a car please go see Bobbie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Use to love going there.

This time coming to get my car serviced. I was greeted by New employees. Last employees knew Mr pretty well. I usually go to Don for any questions. I use to get offered a car wash. Wasn't offered this time. They had my car for over 24hrs. No call the day before to let me know anything. I called 2hrs before closing. Asked the guy to PLEASE call me and let me know if the car is staying or not. NO CALL. NO CALL that next morning. I had to call them. My car was so gross. And I pay good money. Kia could had done better. Seat was moved. Steering was moved. !

Use to love going there.

This time coming to get my car serviced. I was greeted by New employees. Last employees knew Mr pretty well. I usually go to Don for any questions. I use to get offered a car wash. Wasn't offered this time. They had my car for over 24hrs. No call the day before to let me know anything. I called 2hrs before closing. Asked the guy to PLEASE call me and let me know if the car is staying or not. NO CALL. NO CALL that next morning. I had to call them. My car was so gross. And I pay good money. Kia could had done better. Seat was moved. Steering was moved. !

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Poor service/bad attitude

Called twice to get service on my vehicle both times I was transferred to Brad and he was extremely rude both times on two separate occasions. He was very temperamental and short for frankly no reason. I just called with some questions about the recalls on my vehicle. Hopefully their calls are recorded. After the most recent phone call I called Kia of Greenville and all my questions were answered and they were extremely pleasant and kind and I was able to get an appointment that fit my schedule. Definitely will not recommend service at Kia of Greenwood.

Poor service/bad attitude

Called twice to get service on my vehicle both times I was transferred to Brad and he was extremely rude both times on two separate occasions. He was very temperamental and short for frankly no reason. I just called with some questions about the recalls on my vehicle. Hopefully their calls are recorded. After the most recent phone call I called Kia of Greenville and all my questions were answered and they were extremely pleasant and kind and I was able to get an appointment that fit my schedule. Definitely will not recommend service at Kia of Greenwood.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice and orderly facility with a good work ethic.

Everything was great and outstanding. The atmosphere is gentle and calming . The overall process was excellent and the salesman provided great communication and information about the car i purchased.

Nice and orderly facility with a good work ethic.

Everything was great and outstanding. The atmosphere is gentle and calming . The overall process was excellent and the salesman provided great communication and information about the car i purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Luveada, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - The Quality Kia of Greenwood Team

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Quality KIA

Staff were knowledgeable and friendly. Also they were very familiar with their vehicles. There were no high pressure sales pitches. It would be great if KIA could send more Tellurides their way!

Quality KIA

Staff were knowledgeable and friendly. Also they were very familiar with their vehicles. There were no high pressure sales pitches. It would be great if KIA could send more Tellurides their way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Quality Kia of Greenwood. Thank you so much for your business and please let us know if there's anything else we can do for you. - The Quality Kia of Greenwood Team

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customer service

They doesn't take their jobs serious. The guys changing the oil had oil where it leaking in my garage the next morning. The last two times they changed my oil it has been the same way

customer service

They doesn't take their jobs serious. The guys changing the oil had oil where it leaking in my garage the next morning. The last two times they changed my oil it has been the same way

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - The Quality Kia of Greenwood Team

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Purchase survey

Easy and provide a lot of needed info. The dealership location is conviently located for citizens located in nearby CSRA.

Purchase survey

Easy and provide a lot of needed info. The dealership location is conviently located for citizens located in nearby CSRA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Quality Kia of Greenwood Team

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Quality Kia

Everyone that I spoke with about repairs was so kind and helpful. When they saw I wasn’t expecting to pay for additional repairs, they gave me options. I truly appreciated that.

Quality Kia

Everyone that I spoke with about repairs was so kind and helpful. When they saw I wasn’t expecting to pay for additional repairs, they gave me options. I truly appreciated that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Quality Kia of Greenwood Team

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