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Our Saleslady was wonderful lady. She helped find our last KIA SPORTAGE LX. The finance lady Debi was wonderful and was nice by slowly taking thru the... whole process of buying our new vehicle
Very patient and understanding! It was my first time Trading in my car and they made it very easy! Will send everyone I know over to Clint at Kia :)
I owned a 04 kia spectra that was on it's last leg. I went into the dealership lot to look around and Zac Lopez came out to offer assistance. He asked... me what I was looking for, and proceeded to guide me to what my interests were. He was honest and very kind, also patient, because I was undecided as to what I wanted to do. After the test drive, the buying process, I thought would be difficult to understand but zac and mr. Leroy helped me to understand in laymans terms the documents and my payments and any other products and services. The next day I was driving my brand new 2015 kia sportage. If you are looking for great customer service, a friendly atmosphere, and you want a kia, go to Dennis Eakin Kia in Killeen. Ask for Zac Lopez.
Horrible service at Belton location. All I've had so far is lie after lie and even when I asked for something as simple as the floor mats, they were... the wrong ones altogether.... They're service really is horrible.
Purchased a finance car got approved. I went back to them to trade-in the car due my work is flooding area wanted a SUV that has 3300 miles on it and they... dont want it they advised me to keep the car.
Great overall experience. Called about the issue they set me a time to come in and service was great as well as staff and got me in and out.
The staff are friendly, professional and looked after our needs, concerns and questions answered.
My car salesman jeff Great costomer service!! Made me feel better about buying my new car.
Clint and Oleesha were both involved in the sales process. They were very helpful without pressuring me to buy. My Kia Niro is so far a really great car.... Debbie in finance was terrific and explained our options for extra warranty and service coverage simply and with no pressure to buy. Thanks for the great experience to all the folks at Dennis Eakin Kia.
The whole process was great. The salesmen stayed on top of every step of the deal. This was the 5TH car that I have bought from this dealership.