Reviews
As a woman, navigating automotive services can sometimes
As a woman, navigating automotive services can sometimes be daunting. I initially walked in feeling a bit anxious, uncertain about which additional services to request, but I knew I wanted to address the persistent vinegar-like odor that would accompany my engine start. My apprehension was quickly alleviated upon seeing that Dom would be assisting me. During my previous service appointment, I was impressed by his professionalism, kindness, and patience, qualities that truly stood out. Despite how busy he might be, Dom consistently makes a point to acknowledge customers promptly and creates a welcoming atmosphere. His genuine enthusiasm for his work is evident, and it significantly enhances the customer experience. As an operations manager of a busy dental organization, I understand the importance of quality service and the challenge of finding dedicated, skilled employees. Dominick exemplifies what a top-tier employee should be—attentive, caring, and committed to excellence. While I am only one customer, I hope this message conveys my sincere appreciation for his exceptional care and concern for every individual who walks through your doors. He is a valuable asset to Dennis Eakin Kia’s Service Department, and I believe he deserves recognition for his outstanding contributions.
As a woman, navigating automotive services can sometimes
As a woman, navigating automotive services can sometimes be daunting. I initially walked in feeling a bit anxious, uncertain about which additional services to request, but I knew I wanted to address the persistent vinegar-like odor that would accompany my engine start. My apprehension was quickly alleviated upon seeing that Dom would be assisting me. During my previous service appointment, I was impressed by his professionalism, kindness, and patience, qualities that truly stood out. Despite how busy he might be, Dom consistently makes a point to acknowledge customers promptly and creates a welcoming atmosphere. His genuine enthusiasm for his work is evident, and it significantly enhances the customer experience. As an operations manager of a busy dental organization, I understand the importance of quality service and the challenge of finding dedicated, skilled employees. Dominick exemplifies what a top-tier employee should be—attentive, caring, and committed to excellence. While I am only one customer, I hope this message conveys my sincere appreciation for his exceptional care and concern for every individual who walks through your doors. He is a valuable asset to Dennis Eakin Kia’s Service Department, and I believe he deserves recognition for his outstanding contributions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Couldn't have asked for a better experience.
Couldn't have asked for a better experience. The sales lady Curves was as mel b says "off the chain". She was with me the whole experience and was such a pleasure the entire team worked to get me in a car!
Couldn't have asked for a better experience.
Couldn't have asked for a better experience. The sales lady Curves was as mel b says "off the chain". She was with me the whole experience and was such a pleasure the entire team worked to get me in a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chad was extremely patient and helpful.
Chad was extremely patient and helpful. He showed me all that I asked for and more. He ultimately helped assist in my decision to buy a brand new vehicle. I am so appreciative of the late hours your team took to accommodate me!
Chad was extremely patient and helpful.
Chad was extremely patient and helpful. He showed me all that I asked for and more. He ultimately helped assist in my decision to buy a brand new vehicle. I am so appreciative of the late hours your team took to accommodate me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and knowledgeable service writer.
Friendly and knowledgeable service writer. Dealership was able to determine reason for warning light while we waited. Quite pleased with results.
Friendly and knowledgeable service writer.
Friendly and knowledgeable service writer. Dealership was able to determine reason for warning light while we waited. Quite pleased with results.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone is so friendly and responsive each time I go to
Everyone is so friendly and responsive each time I go to this dealership. Definitely recommend this place!
Everyone is so friendly and responsive each time I go to
Everyone is so friendly and responsive each time I go to this dealership. Definitely recommend this place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You guys are top-notch in my opinion!
You guys are top-notch in my opinion! I have always enjoyed coming to the dealership.
You guys are top-notch in my opinion!
You guys are top-notch in my opinion! I have always enjoyed coming to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James and lashanda were awesome they were very helpful.
James and lashanda were awesome they were very helpful. Awesome dealership everytime. Will always use the awesome service department
James and lashanda were awesome they were very helpful.
James and lashanda were awesome they were very helpful. Awesome dealership everytime. Will always use the awesome service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome place to take your vehicle for service.
Awesome place to take your vehicle for service. the staff is friendly and very professional. Keep up the good work
Awesome place to take your vehicle for service.
Awesome place to take your vehicle for service. the staff is friendly and very professional. Keep up the good work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Holly is a awesome advisor xxxx yeah very professional
Holly is a awesome advisor xxxx yeah very professional she is highly appreciated for reals
Holly is a awesome advisor xxxx yeah very professional
Holly is a awesome advisor xxxx yeah very professional she is highly appreciated for reals
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful, no haggle experience with honest people.
Wonderful, no haggle experience with honest people. Best experience I have ever had at a dealership. Jeff and Joe were first class and professional! And my girls thought the atmosphere was relaxing and will be memorable to us.
Wonderful, no haggle experience with honest people.
Wonderful, no haggle experience with honest people. Best experience I have ever had at a dealership. Jeff and Joe were first class and professional! And my girls thought the atmosphere was relaxing and will be memorable to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase