Reviews
Excellent service always accommodating even last minute
Excellent service always accommodating even last minute helps out. Can never say enough good things about this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Morgan did a wonderful job.
Morgan did a wonderful job. She ensured my car was prioritized and the service was done ahead of schedule. Excellent hospitality from her and the team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Braden, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Never have we experience such patience and knowledgeable
Never have we experience such patience and knowledgeable staff. My husband was comfortable with service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Morgan did an amazing job to ensure my vehicle was
Morgan did an amazing job to ensure my vehicle was prioritized and serviced in a timely manner. She has wonderful customer service skills and is a professional.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Todd was very helpful and stayed late to familiarize us
Todd was very helpful and stayed late to familiarize us with the vehicle. Didn?t get the blue color I wanted because it is the end of the model year.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Julie, thank you; we appreciate your feedback! Our team is available should you require any extra help. General Manager, Todd Kuhn tkuhn@faulknerhyundai.com
Mike was very educated on the car he was selling us the
Mike was very educated on the car he was selling us the dealership acted very professional and made us feel comfortable with our new purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Emma, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I highly recommend Faulkners service dept.
I highly recommend Faulkners service dept. The customer service staff are knowledgeable , keep you informed and get answers to all your concerns. Colin was helpful in keeping me informed on my engine install. If you are having issues with your vehicle, call and make your next appointment with Faulkners service of Harrisburg.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Diane, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Good communication and nice customer service , will
Good communication and nice customer service , will certainly stay with this dealership when my lease expires
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I highly recommend this dealership and that’s speaks
I highly recommend this dealership and that’s speaks volumes considering I worked for a used car dealership for 13 years! Todd did an awesome job showing me the vehicle, going over all of the options, etc. He was friendly, efficient and very easy to work with! Everyone was friendly, knowledgeable and readily available to assist with any of my questions or concerns! You all have gained a lifetime customer and I will be recommending you all to my friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I just had service done on my vehicle.
I just had service done on my vehicle. Everything was done quickly. Morgan greeted me promptly and had my car in for the service appointment immediately. She kept me informed of the progress and I was out the door quickly. I was especially please when she greeted me, remembering my name and face.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair