Audi Norwell

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4.6
(201 reviews)
Visit Audi Norwell
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–8:00pm
Wednesday 7:00am–7:00pm 9:00am–8:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–5:00pm 9:00am–5:00pm
Sunday Closed 12:00pm–5:00pm
New (781) 347-1637 (781) 347-1637
Used (888) 902-7186 (888) 902-7186
Service (888) 902-7839 (888) 902-7839

Inventory

See all 132 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2018.
Welcome to Audi Norwell a member of The Village Automotive Group of Greater Boston. Not only are we the South Shore's proud home for genuine Audi New and Preowned Sales Service Parts and Accessories but we draw committed Audi customers from all over Massachusetts. Our unique customer service philosophy stems from our founder Ray Ciccolo who believes treating employees like family emboldens them to go above and beyond for our customers.

We encourage you to come see why Audi Norwell is different. You'll find us conveniently located right off Route 3 - Exit 14 - on Pond Street a 1/2 mile from Queen Anne Corner.
The South Shore's exclusive home for Audi Sales Service Parts & Accessories.

Service center

Phone number (888) 902-7839

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.6
(201 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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3.0

Very slow in responses . As yet no estimate for My trade...

Very slow in responses . As yet no estimate for My trade after sending a lot of information.

1.0

BUYER BEWARE!!!! This place would get a 0 star review if...

BUYER BEWARE!!!! This place would get a 0 star review if I could. Scam artists!!! They lie and don’t honor warranty work. Even management is unprofessional. I bought a used car from them signed… drove off the lot with a check engine light on. They half xxx fixed it. Then told me I was responsible for paying the rest. It was in the shop for 2.5 out of 3 months we owned it. They Pressured us to sign paperwork before the mechanic looked over the car completely. the sales manager “beahr” assured me they would take care and fix any problems so we signed. But he lied and they didn’t fix the problem told me I needed to pay. Then offered us less than we put down for a buy back. The whole place is lying sleezy sales men. Do not trust this dealership. Management even entered my personal space screaming at me in the service department. take your business elsewhere. Worst experience of my whole car buying life.

1.0

BUYER BEWARE!!!

BUYER BEWARE!!!! This place would get a 0 star review if I could. Scam artists!!! They lie and don’t honor warranty work. Even management is unprofessional. I bought a used car from them signed… drove off the lot with a check engine light on. They half xxx fixed it. Then told me I was responsible for paying the rest. It was in the shop for 2.5 out of 3 months we owned it. They Pressured us to sign paperwork before the mechanic looked over the car completely. the sales manager “beahr” assured me they would take care and fix any problems so we signed. But he lied and they didn’t fix the problem told me I needed to pay. Then offered us less than we put down for a buy back. The whole place is lying sleezy sales men. Do not trust this dealership. Management even entered my personal space screaming at me in the service department. take your business elsewhere. Worst experience of my whole car buying life.

1.0

I purchased a used infiniti there - not cheap. It was...

I purchased a used infiniti there - not cheap. It was only 2 years old, low miles. The sales rep (Joe) was amazing. He was honest and did a good job. I was told to do all my service checks there. If you don't buy a NEW AUDI from there, don't bother going there for service. Unless its NEW, they treat you like CRAP. They have had my car for 3 days, will not give me a loaner, hung up on me a total of 7 times (more could happen), got the wrong parts, no communication, and the sales guy (Steve) lies. He will tell you one thing, and then when I get a call from someone else, its a different story. Finally got thru with Manager, and everything Steve said was a lie!!! I can't speak to the quality of the work because I still don't have my vehicle.

5.0

Service dept is very considerate and efficient with me....

Service dept is very considerate and efficient with me. Very kind people . Know their product well. Matt Sartiini/ Carlos Castaneda... so very appreciated!’ Suzette Makar

5.0

Amine the happy new owner of certified Audi Q7

I just purchased a beautiful certified Audi Q7 Premium plus with cold weather with low miles from this dealership ans I had an outstanding experience with Joe Joyce , Bill Tulloch and Stephen Kaczmarek , the entire crew rock for sure , very low pressure atmosphere, down to earth and amazing clean inventory, I got a good deal and a great rate , thank you again for a wonderful car buying experience, I will be back for another vehicle for sure

1.0

Listen to the reviews and shop elsewhere

Serious lack of customer service at this dealership and rude. I should have listened to all the negative reviews, it would have saved me hours and lots of stress.

1.0

No return call as promised

Someone was suppose to get back to me about a used Honda I inquired about and never received a call back. I do not remember name of man who called

5.0

Two Thumbs up for service dept

I recently had my Q5 serviced at Norwell Audi. Tom Cannon and Alex are friendly, helpful and a complete pleasure to work with. I would not consider any other place to service my Audi. Paul M.

5.0

I highly recommended Audi Norwell. They have excellent...

I highly recommended Audi Norwell. They have excellent service. I had the pleasure of working with Jeff Johnson. He was great, patient, and up front. I highly recommend him and his company.

Read all 201 reviews