Audi Norwell

Very slow in responses . As yet no estimate for My trade after sending a lot of information.

BUYER BEWARE!!!! This place would get a 0 star review if I could. Scam artists!!! They lie and don’t honor warranty work. Even management is unprofessional. I bought a used car from them signed… drove off the lot with a check engine light on. They half xxx fixed it. Then told me I was responsible for paying the rest. It was in the shop for 2.5 out of 3 months we owned it. They Pressured us to sign paperwork before the mechanic looked over the car completely. the sales manager “beahr” assured me they would take care and fix any problems so we signed. But he lied and they didn’t fix the problem told me I needed to pay. Then offered us less than we put down for a buy back. The whole place is lying sleezy sales men. Do not trust this dealership. Management even entered my personal space screaming at me in the service department. take your business elsewhere. Worst experience of my whole car buying life.

BUYER BEWARE!!!! This place would get a 0 star review if I could. Scam artists!!! They lie and don’t honor warranty work. Even management is unprofessional. I bought a used car from them signed… drove off the lot with a check engine light on. They half xxx fixed it. Then told me I was responsible for paying the rest. It was in the shop for 2.5 out of 3 months we owned it. They Pressured us to sign paperwork before the mechanic looked over the car completely. the sales manager “beahr” assured me they would take care and fix any problems so we signed. But he lied and they didn’t fix the problem told me I needed to pay. Then offered us less than we put down for a buy back. The whole place is lying sleezy sales men. Do not trust this dealership. Management even entered my personal space screaming at me in the service department. take your business elsewhere. Worst experience of my whole car buying life.

I purchased a used infiniti there - not cheap. It was only 2 years old, low miles. The sales rep (Joe) was amazing. He was honest and did a good job. I was told to do all my service checks there. If you don't buy a NEW AUDI from there, don't bother going there for service. Unless its NEW, they treat you like CRAP. They have had my car for 3 days, will not give me a loaner, hung up on me a total of 7 times (more could happen), got the wrong parts, no communication, and the sales guy (Steve) lies. He will tell you one thing, and then when I get a call from someone else, its a different story. Finally got thru with Manager, and everything Steve said was a lie!!! I can't speak to the quality of the work because I still don't have my vehicle.

Service dept is very considerate and efficient with me. Very kind people . Know their product well. Matt Sartiini/ Carlos Castaneda... so very appreciated!’ Suzette Makar

I just purchased a beautiful certified Audi Q7 Premium plus with cold weather with low miles from this dealership ans I had an outstanding experience with Joe Joyce , Bill Tulloch and Stephen Kaczmarek , the entire crew rock for sure , very low pressure atmosphere, down to earth and amazing clean inventory, I got a good deal and a great rate , thank you again for a wonderful car buying experience, I will be back for another vehicle for sure

Serious lack of customer service at this dealership and rude. I should have listened to all the negative reviews, it would have saved me hours and lots of stress.

Someone was suppose to get back to me about a used Honda I inquired about and never received a call back. I do not remember name of man who called

I recently had my Q5 serviced at Norwell Audi. Tom Cannon and Alex are friendly, helpful and a complete pleasure to work with. I would not consider any other place to service my Audi. Paul M.

I highly recommended Audi Norwell. They have excellent service. I had the pleasure of working with Jeff Johnson. He was great, patient, and up front. I highly recommend him and his company.