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Carleton Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very trustworthy

This was a very trustworthy dealership, felt like I was apart of their family. This is the place to go, great prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Joe for your review. We appreciate your business and are glad you felt welcome. Feel free to contact us at (734)654-8555 if you need anything. Thanks again.

Friendly and Great Service

Very friendly staff. Worked with me on getting my car fixed with a tight schedule. Purchased a car from here and had a car repaired. Would recommend their services to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honest, knowledgeable, stands by their products

I have worked with Dave and Spanky for many years and have NEVER been disappointed in the service work, body shop repairs or in my vehicle purchases. When pricing, they are fair, honest and do the utmost to give you the best deal possible. I trust them unconditionally, so much so, that I drive approximately an hour one way (South Lyon to Carleton) just so they can service our vehicles. They are people of integrity and genuine concern; something very rare in today's society. I would HIGHLY recommend them for all your vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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friendly,helpful,answer all questions,and honesty.

friendly,helpful,answer all questions and honesty of the car's back ground.thank you very much,i will people know about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cheryl- Thank you very much for the review. We appreciate you buying your vehicle from Carleton Auto Sales. If you have any problems with any vehicle down the road don't hesitate to call us. We would be glad to help you with what you ever you need. Thank you, Carleton Auto Sales

Fantastic Service!

After weeks of searching online and driving all over looking for a car, I went to Carleton Auto Sales. What a refreshing change in comparison to other dealerships I visited. I thought good customer service was a thing of the past, however, meeting Spanky changed my mind; he took customer service to a new level! He had no problem letting me take the car to my own mechanic and then he even took care of the couple of things my mechanic found. Spanky was willing to negotiate and I feel that I left having made a fair deal on the car I purchased. Then, just to top it off, Spanky also personally delivered, as well as put on my new license plate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Vickie- We are very happy to hear that you are very satisfied with your purchase. We proud ourselves in customer service and glad we could help you find the perfect vehicle for you. Feel free to come back to us anytime for anything that you need. We could be happy to help you. Thank you once again, Carleton Auto Sales

Ford Focus 07'

Clean Vehicles, Priced well. Friendly staff, prompt service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bart and Jill- We could like to thank you for the review you gave us. If you need anything in the future give us a call, we could be happy to help you. Thank, Carleton Auto Sales

Awesome Carleton Auto Sales - highly satisfied!

Carleton Auto Sales has provided excellent repair service on several of my vehicles over the last 20 years -- from repair of my Granada Ghia when I was rear-ended, to paint repairs on my Mazda, to replacing a passenger side mirror on my Subaru, to innumerable special fixes to my aging 1998 Ford Escort. I am very appreciative of the creative approaches the Carleton Auto Sales staff take in solving my new and 'old car' problems -- and, the quality of repairs is exceptional. The customer is 'first' with this shop! Owners are on site with a very responsive and welcoming approach. Staff are always helpful and courteous. Pricing is unbelievably reasonable. I highly recommend Carleton Auto Sales -- and with easy access from I-275 -- it is worth your time to bring your car(s) here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We would like to thank you the review that you gave us. And we are glad that you are very satisfied with the repair. We could be happy to help you with any other problems that your vehicle gives you down the road. Thank you, Carleton Auto sales/ Carleton Collision

Great Experience

I went to this dealer to get my daughters first car. Spanky, Dave and the team were very nice and were great with getting the car. They specialize in GM Saturn and Ford Focus vehicles. The selection is not large but good quality and fair asking prices. The car I bought worked well and as advertised. The sales process was easy and everything went smoothly. I would recommend them to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review that you gave us. We appreciate it that you would recommend us to others. If you come down the road to where you need to purchase another vehicle give us a call and we will help you find the best vehicle and the price for you. Thank you again, Carleton Auto Sales.

Would definitely buy another car from them !

I would definitely recommend anyone to take a look at their cars. I just bought a Focus and I love it ! As a woman they weren't condescending at all ! They were kind and answered any questions I had. Very nice people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice and great cars.

I love my car that I bought from them very low mileage .It looks almost new. They have a great service center that when I did have to replace a part they dont over charge. I will take my car back there for any repairs I might need in the future. I trust them. Im a woman and have been ripped of so many times. If your looking for a nice used car this is the place to go. When Im ready for another car this is the place I will buy it at. Every one there is very nice. Thanks to every person Who works there your all Great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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