Plaza INFINITI

I have been purchasing/leasing cars from Plaza for over 20 years. We have 7 Infiniti's in a row, but have also leased Mercedes, BMW & Lexus. The sales... and finance departments at Infiniti have been excellent to work with over the years. They help us find the perfect car for our family and budget. I highly recommend Plaza Infiniti and Ron Oldham, Tom & Matt.

I recently had the pleasure of buying a preowned Infiniti from Plaza. Everyone I dealt with from the sales person to the finance manager to the general... manager to the guy who detailed my new car were professional, friendly, and knowledgeable. I feel like I got straightforward answers to all my questions and ended up with a great deal with no hassle on this amazing car. I will definitely recommend Plaza Infiniti to all my family and friends.

I had a 10 year old Infiniti and knew it was time to look for something newer. Visited several websites and contacted Sales at Plaza to put together some... options to look at on a visit. I bought the original Infiniti from them and as usual, they did not disappoint. When I got to the facility, they had several options for me to look at and test drive as I had requested. Great purchasing experience. Drove my new vehicle off the lot that evening. Would recommend for their customer service with sales and service departments.

Worked with Rob on and off over the course of a couple months before we were ready to pull the trigger. Transaction and turnover at dealership was quick... and clean. Rob is a consummate sales professional and an Infinity product knowledge expert.

Contacted by dealership weeks after last conversation to tell me they had good news. They were able to dealer trade for the car I was interested in. Confirmed... vin, MSRP, and price quote. Upon arrival was not the car. Said looking into it. Said couldn't get dealer to call them back. Lol at same time their internet sales person was contacting me to bring it in. Then retracted price quote. Inifinite lies. If dealer doesn't sign it, having it in writing from Plaza Infiniti is worthless.

The cars clear coat pelled off 6 months into owning the car,I called Bob he didn't do anything ,wouldn't ever buy anything else from this business,cheep... clear coat to sell car, Buyer Beware !!!

I can no longer excuse the behavior of this staff and technicians as well-intentioned. In October 2018, Scott in the service department sat with me and... told me that the lead technician advised that I make roughly five major repairs, totaling over $2300, to get my service engine light to go off. Fittingly, I based my repair decisions on his seemingly expert advice that I later learned to be false or deeply misleading pretexts. After completing the repairs, the problem still remained. I have contacted the department and left voicemails since November and all efforts have been to no avail. The service engine light is still on, thus, compromising the success of my upcoming inspection. My fears were amplified after taking my car to be diagnosed by another certified technician who questioned the quality of the repairs I received. Plaza Infinite, I have not been compensated, reimbursed for the costly and erroneously repairs, or even received a callback. This is one of the worst examples of customer service I have experienced.

Unbelievably professional and exact in what they were doing. The time that was allotted to do the work was great . Everything at the infinity dealer... was simply wonderful.

I continue to buy cars from Plaza Infiniti because of their unsurpassed service. I even have my other vehicle that is not an Infiniti serviced at Plaza... because they are so good at service.

replace a flat tire, but none of the psi was reset for other tires - only the replaced tire was set to the correct PSI. seems like since i paid for a... rotation, this is somewhat suspicious.