Reviews
Very pleased with the entire sales process.
Very pleased with the entire sales process. Everyone was both responsive and transparent from beginning to end. It’s the way car buying should be.
Very pleased with the entire sales process.
Very pleased with the entire sales process. Everyone was both responsive and transparent from beginning to end. It’s the way car buying should be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My 3rd purchase from this dealership and it could not
My 3rd purchase from this dealership and it could not have been easier. Traded in my 911 for a '24 Cayenne S with only 1000 miles on it. Came to dealer just to kill some time but after meeting MAx and having him show me this vehicle, I was hooked. Max did a great jopb with the whole purchase process. Tracy did a great job with everything from the test drive, to getting ready for pickup, showing me the features of the vehicle and post purchase services (XPEL, inspection etc.). Both were amazing with follow up via text, email and calls. Just a super experience.
My 3rd purchase from this dealership and it could not
My 3rd purchase from this dealership and it could not have been easier. Traded in my 911 for a '24 Cayenne S with only 1000 miles on it. Came to dealer just to kill some time but after meeting MAx and having him show me this vehicle, I was hooked. Max did a great jopb with the whole purchase process. Tracy did a great job with everything from the test drive, to getting ready for pickup, showing me the features of the vehicle and post purchase services (XPEL, inspection etc.). Both were amazing with follow up via text, email and calls. Just a super experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do not buy a car from this dealership!
Do not buy a car from this dealership!! Purchase a pre owned 2022 MB SL 55 for $100K Plus....bought in December, 2023...took delivery end of January by transport. Car had noise in right rear wheel well. It got progressively worse until it almost caused a wreck when brake caliper fell into inside of wheel, causing it to veer to the right. Management says not their problem..very poor for Porsche dealer...I own two Porsche's purchased at reputable dealers in Texas. Right now I am entering the 7th week without the SL as it is continues to be in the shop. As of today, I have received no offer from either GM, Alex Ciccolo nor GSM, Andrew Dunn. Car was defective when purchased.
Do not buy a car from this dealership!
Do not buy a car from this dealership!! Purchase a pre owned 2022 MB SL 55 for $100K Plus....bought in December, 2023...took delivery end of January by transport. Car had noise in right rear wheel well. It got progressively worse until it almost caused a wreck when brake caliper fell into inside of wheel, causing it to veer to the right. Management says not their problem..very poor for Porsche dealer...I own two Porsche's purchased at reputable dealers in Texas. Right now I am entering the 7th week without the SL as it is continues to be in the shop. As of today, I have received no offer from either GM, Alex Ciccolo nor GSM, Andrew Dunn. Car was defective when purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Max answered every email promptly, all the information,
Max answered every email promptly, all the information, every detail addressed. Since he had Taycan on the lot we wanted, he took care of everything before we showed up, so all we had to do was get the intro lesson on all the features, sign the documents, and drive. Much appreciated when kids haven't had dinner yet and hangries were setting in. We were running late and risked having to come back another day due to bad traffic. They managed to get all the docs, etc., wrapped up, and while the dealership was closing for the day, they managed to get the plates while we were going through the delivery process. Really wish more dealers were like that around here.
Max answered every email promptly, all the information,
Max answered every email promptly, all the information, every detail addressed. Since he had Taycan on the lot we wanted, he took care of everything before we showed up, so all we had to do was get the intro lesson on all the features, sign the documents, and drive. Much appreciated when kids haven't had dinner yet and hangries were setting in. We were running late and risked having to come back another day due to bad traffic. They managed to get all the docs, etc., wrapped up, and while the dealership was closing for the day, they managed to get the plates while we were going through the delivery process. Really wish more dealers were like that around here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic service.
Fantastic service. I had a more complicated set of facts because I am living in New York and bought the car - online - from this Massachusetts dealer while trading in my existing car. David, Tracy and the Porsche Norwell team did a marvelous job and delivered excellent service throughout. Highly recommended!
Fantastic service.
Fantastic service. I had a more complicated set of facts because I am living in New York and bought the car - online - from this Massachusetts dealer while trading in my existing car. David, Tracy and the Porsche Norwell team did a marvelous job and delivered excellent service throughout. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Do not buy a car from this dealership!
Do not buy a car from this dealership! They have been holding my $12,000 deposit hostage since May even though I have not received the car! The manager won't return my emails or my phone calls. I can't reach anyone! Unprofessional and unethical practices! Take your money and business elsewhere if you want somewhere you can trust and won't be scammed.
Do not buy a car from this dealership!
Do not buy a car from this dealership! They have been holding my $12,000 deposit hostage since May even though I have not received the car! The manager won't return my emails or my phone calls. I can't reach anyone! Unprofessional and unethical practices! Take your money and business elsewhere if you want somewhere you can trust and won't be scammed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They were very helpful and straightforward about
They were very helpful and straightforward about everything and They made my purchase go smoothly. They also answered all the questions I had while purchasing the vehicle. Overall, they were very kind and professional.
They were very helpful and straightforward about
They were very helpful and straightforward about everything and They made my purchase go smoothly. They also answered all the questions I had while purchasing the vehicle. Overall, they were very kind and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Disappointing - Equality Matters
Very disappointing service from Porsche Norwell. We have had two experiences where they took advantage of my wife. It's unfortunate that you can't trust a dealership that is carrying the Porsche brand. We love the car but fear the people at the dealership.
Disappointing - Equality Matters
Very disappointing service from Porsche Norwell. We have had two experiences where they took advantage of my wife. It's unfortunate that you can't trust a dealership that is carrying the Porsche brand. We love the car but fear the people at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Agreed to a price the day before arriving to the
Agreed to a price the day before arriving to the dealership but the finance manager decided to add a mandatory $900 service charge and would not remove it once I drove in traffic for 3 hours to come purchase the car. Bait and switch tactic.
Agreed to a price the day before arriving to the
Agreed to a price the day before arriving to the dealership but the finance manager decided to add a mandatory $900 service charge and would not remove it once I drove in traffic for 3 hours to come purchase the car. Bait and switch tactic.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Clean showroom.
Clean showroom. Respectful very knowledgeable staff. Highly recommended dealership. You'll appreciate the experience here.
Clean showroom.
Clean showroom. Respectful very knowledgeable staff. Highly recommended dealership. You'll appreciate the experience here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car