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Selma Nissan

(125 reviews)

Reviews

(125 reviews)

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I had a wonderful experience at Nissan Selma! I absolutely love my new car, and the entire process was smooth and easy. Joseph, my salesman, was great and made the experience even better. I can’t remember the name of the gentleman in finance, but he was amazing as well! Thank you both for making this such a positive experience. I highly recommend Nissan Selma!

I had a wonderful experience at Nissan Selma! I absolutely love my new car, and the entire process was smooth and easy. Joseph, my salesman, was great and made the experience even better. I can’t remember the name of the gentleman in finance, but he was amazing as well! Thank you both for making this such a positive experience. I highly recommend Nissan Selma!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I arrived half an hour early for appointment. When my car was brought out after service, service rep did not come to advise. I was out and saw my car parked outside. He got my paper work and made wait another 30 minutes while serving other customers. I also saw him on his phone sending text messages while I waited. I felt disrespected. I have chosen to seek another dealership for service because of this experience. Thank you.

I arrived half an hour early for appointment. When my car was brought out after service, service rep did not come to advise. I was out and saw my car parked outside. He got my paper work and made wait another 30 minutes while serving other customers. I also saw him on his phone sending text messages while I waited. I felt disrespected. I have chosen to seek another dealership for service because of this experience. Thank you.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Clean lot. Good selection. Helpful sales staff. Will go back when I'm in the market for another vehicle.

Clean lot. Good selection. Helpful sales staff. Will go back when I'm in the market for another vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I made an appointment and still waited 3 hours to get my oil changed I thought it would have been much faster

I made an appointment and still waited 3 hours to get my oil changed I thought it would have been much faster

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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I worked with Tomas. He was very helpful in trading in my Maxima for an Altima.

I worked with Tomas. He was very helpful in trading in my Maxima for an Altima.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Selma Nissan provides excellent service. I really appreciate this dealership enabling me to extend my new car, bumper-to- bumper Portfolio warranty for another 5 years. This will help me to keep my excellent Nissan Rogue in like-new condition.

Selma Nissan provides excellent service. I really appreciate this dealership enabling me to extend my new car, bumper-to- bumper Portfolio warranty for another 5 years. This will help me to keep my excellent Nissan Rogue in like-new condition.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very friendly and Alex was exceptional and so was the GM. They were very good about listening to what we were looking for

Very friendly and Alex was exceptional and so was the GM. They were very good about listening to what we were looking for

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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★★★★★ Selma Nissan Selma Nissan took great care of me. The service department was professional, quick, and respectful from start to finish. My advisor, Ismael, was patient and understanding — he explained everything clearly and helped me stay at ease even though I get anxious in new situations. The staff didn’t treat me like a number; they treated me like a person. My car was serviced on time, and they went above and beyond to make sure I understood what was done. I left feeling confident about my vehicle and grateful for how I was treated. Highly recommend their service center.

★★★★★ Selma Nissan Selma Nissan took great care of me. The service department was professional, quick, and respectful from start to finish. My advisor, Ismael, was patient and understanding — he explained everything clearly and helped me stay at ease even though I get anxious in new situations. The staff didn’t treat me like a number; they treated me like a person. My car was serviced on time, and they went above and beyond to make sure I understood what was done. I left feeling confident about my vehicle and grateful for how I was treated. Highly recommend their service center.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had appt for oil change but it still took 2 hrs. Service Manager explained that they do put appts ahead of walk in customers but they were behind because they have several new techs who are not familiar with the location so they are not at their best speed yet. I was satisfied with his explanation, and will continue to take my car to them.

I had appt for oil change but it still took 2 hrs. Service Manager explained that they do put appts ahead of walk in customers but they were behind because they have several new techs who are not familiar with the location so they are not at their best speed yet. I was satisfied with his explanation, and will continue to take my car to them.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone is very helper and friendly thank you Bryan for explaining what was wrong with my car.

Everyone is very helper and friendly thank you Bryan for explaining what was wrong with my car.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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