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Your Kar Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)
Visit Your Kar Company
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(757) 645-9366 (757) 645-9366

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best car experience I’ve had to date !!!!!

Jackie Tuzo was one of the best people I’ve got to deal with getting my car, she made everything so smooth and worth it ! Goes above and beyond to make sure your in love with the car your getting ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jackie Tuzzo

Good experience. Jackie really helped the process go quick and easy. Car delivered better than expected. Jackie was wonderfully thoughtful and considerate in the process; which was even better than getting a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buying Experience

Jackie Tuzzo is an amazing employee at the Your Kar Company auto shop. As soon as we got on the lot she instantly called out to us and made us feel extremely welcome. She also made the buying process smooth and quick. The entire Your Kar Company shop was extremely nice and laidback too. 5 out of 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kar Kompany /Anthony stuck with me through it all

Thank you , Anthony and crew, for making my dream convertible come true. You stick with me through some tough stuff and were true to your word. Means a lot in this day and age. So thank you again..... have loved my car! I highly recommend them for an honest deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review.

I called wanting to do business with them, kinda excited tbh!!! FROM the jump his approach and demeanor wasnt welcoming at all. And he act like he was going to look into a financing process for me. This man gave me the hardest time ever wasn’t trynna work with me at all. and he was requesting so much information that car dealerships don’t even ask for. Also asking for my social security number over the phone and etc. Tree to be specific 🙂 bad customer service PERIOD!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Tree is one of our top sales associates and has many years of experience in sales and financing. Your Kar Company is not a Buy Here, Pay Here dealership and does not offer in-house financing. Your Kar Company has bank financing and there is a certain criteria that needs to be obtained for a car loan. Tree is a very upfront person and gets straight to the point on the procedure for financing. Sorry we couldn't help you and happy car hunting.

GREAT STAFF

SUPER FRIENDLY PEOPLE. ANTHONY AND CREW HELPED MAKE THE PURCHASING OF MY FIRST VEHICLE A EASY AND FUN PROCESS. I WOULD HIGHLY RECOMMEND CHECKING YOUR KAR COMPANY OUT IF YOUR IN THE MARKET FOR A VEHICLE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly

Friendly staff that will take care of you. Helped me in financing my new Dodge Charger and bought me lunch during the process. 5 Stars Dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AWFUL AWFUL AWFUL AWFUL

I'm 60 years old....never wrote a complaint anywhere. Test drove a week ago. Check engine light was on. Dealer agreed to fix at which point I was going to buy the car. Had contact on a daily basis with the sales person (Britney) I've been taking Ubers all week, stopped looking for a car because I was committed to the SUV. Called today they said "oh, sorry we sold it today. Forgot to call you this morning that we fixed the engine light" xxx!!!!!! The worst. Avoid at all costs unless you want a sword in your back at some point. DO NOT TRUST!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We had other consumers interested in this vehicle and another consumer purchased the vehicle a couple days later. We are sorry for any inconvenience and thanks for giving us a chance to earn your business.

THUMBS UP!

Your Kar Company staff treated me well. Got the vehicle I wanted and was bought lunch. The process was quick and professional. Friendly people! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not pleased

I purchased a car from them and in a few months I had to replace a fuel line, front end bushings, cv joint, cooling fan and a temp sensor.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We don't recall a consumer having any of the problems mentioned in this review, and we apologize for any inconveniences. We do have programs in place to help out consumers after the sell and facilities that give our consumers discounts for repairs and general maintenance. Also, consumers can purchase extended warranties to protect their investment down the road.